Audiense
Audiense is an audience intelligence platform that helps you identify, understand, and engage with specific segments of people by analyzing social data and cultural insights.
Ortto
Ortto is a unified customer journey platform that combines marketing automation, customer data, and advanced analytics to help you attract, engage, and retain customers through personalized multi-channel experiences.
Quick Comparison
| Feature | Audiense | Ortto |
|---|---|---|
| Website | audiense.com | ortto.com |
| Pricing Model | Freemium | Subscription |
| Starting Price | Free | $599/month |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2015 |
| Headquarters | London, UK | Sydney, Australia |
Overview
Audiense
Audiense helps you move beyond basic demographics to understand the cultural forces driving your audience. By analyzing social connections and interests, you can identify specific segments that matter most to your brand. You can use these insights to build better marketing personas, improve your ad targeting, and discover the influencers who actually hold sway over your potential customers.
The platform is divided into two main solutions: Insights and Connect. You can use Insights to dive deep into audience segmentation and cultural affinity, while Connect provides tools for community management and automated Twitter marketing. Whether you are a solo consultant or part of a global agency, the software helps you make data-driven decisions about where to spend your budget and how to craft messages that truly resonate.
Ortto
Ortto is a unified platform that brings your customer data, marketing automation, and analytics together in one place. Instead of jumping between disconnected tools, you can see exactly how your customers interact with your brand across every touchpoint. You can build complex automated journeys that trigger based on real-time behaviors, ensuring you always send the right message at the perfect moment.
The platform helps you break down data silos by connecting your existing tech stack—like your billing system, support desk, and website—into a single customer view. Whether you are a growing startup or an established enterprise, you can use these insights to personalize emails, SMS, and in-app messages. It simplifies the process of turning raw data into actionable marketing campaigns that drive measurable growth for your business.
Overview
Audiense Features
- Audience Segmentation Group your audience based on shared interests and social connections to create highly personalized marketing campaigns.
- Cultural Insights Discover the unique affinities, media habits, and personality traits that define your specific audience segments.
- Influencer Identification Find the real influencers who impact your target segments rather than just looking at high follower counts.
- Lookalike Modeling Identify new audiences that mirror your best customers to expand your reach with high-conversion potential.
- Community Management Manage your Twitter presence with advanced filtering, sorting, and bulk actions to grow your following efficiently.
- Competitor Analysis Analyze your competitors' followers to understand their strategy and identify gaps in your own market approach.
Ortto Features
- Visual Journey Builder. Create sophisticated automated workflows with a drag-and-drop canvas to guide customers through personalized brand experiences.
- Unified Customer Profiles. See a complete timeline of every interaction a customer has with your business across all integrated platforms.
- Multi-channel Messaging. Reach your audience wherever they are by sending coordinated messages via email, SMS, and in-app notifications.
- Real-time Analytics. Track your campaign performance and ROI instantly with customizable dashboards that show exactly what drives conversions.
- Advanced Segmentation. Group your audience based on their behavior, traits, or purchase history to deliver highly relevant content.
- AI Content Generation. Speed up your campaign creation by using built-in AI tools to write high-performing email subject lines.
Pricing Comparison
Audiense Pricing
- Basic community management
- Limited audience insights
- Twitter marketing tools
- Basic reporting
- Single user access
- Everything in Free, plus:
- Advanced community filtering
- Chatbot builder for DMs
- Detailed follower analytics
- Competitor benchmarking
- Custom audience exports
Ortto Pricing
- Up to 10,000 contacts
- Unlimited users
- Email & SMS marketing
- Visual journey builder
- Custom dashboards
- Standard integrations
- Everything in Professional, plus:
- Up to 20,000 contacts
- Advanced security features
- Priority support access
- Custom activity tracking
- Advanced data retention
Pros & Cons
Audiense
Pros
- Deep segmentation capabilities beyond basic demographics
- Excellent for identifying niche micro-influencers
- Intuitive visualizations of complex social data
- Strong integration with Twitter for community management
Cons
- Heavy focus on Twitter data limits platform breadth
- Steep learning curve for advanced insight reports
- High price jump for the full Insights package
Ortto
Pros
- Powerful data integration from multiple sources
- Highly intuitive visual journey mapping interface
- Excellent real-time reporting and attribution tools
- Consolidates multiple marketing tools into one
Cons
- Higher starting price point than competitors
- Learning curve for complex data mapping
- SMS credits require additional separate spend