AudioCodes Mediant Reviews, Pricing, Features & Alternatives in 2026
AudioCodes Mediant provides a comprehensive family of session border controllers and media gateways designed to connect your enterprise voice networks to IP-based communication services and cloud platforms.
AudioCodes Mediant provides a versatile range of Session Border Controllers (SBC) and media gateways that bridge the gap between your legacy voice equipment and modern IP communications. You can use these solutions to securely connect your office phone systems to SIP trunking services or cloud platforms like Microsoft Teams and Zoom Phone. Whether you need a hardware appliance for a branch office or a virtualized software version for your data center, the Mediant family scales to meet your specific capacity requirements.
You can protect your voice network from cyber threats and service disruptions while ensuring high-quality audio for every call. The platform simplifies complex migrations by handling media transcoding and signaling translation automatically. By deploying Mediant, you gain a reliable perimeter for your voice infrastructure that reduces communication costs and improves the overall reliability of your global business telephony.
Screenshots & Interface
Dashboard View
Main dashboard with project overview
Kanban Board
Kanban-style task management
Timeline View
Gantt chart timeline view
Automations
Workflow automation builder
Key Features
Stop worrying about voice compatibility and security. AudioCodes Mediant gives you the tools to link any PBX to any service provider while keeping your conversations private and crystal clear.
Multi-Cloud Connectivity
Connect your existing voice infrastructure to Microsoft Teams, Zoom, and Google Meet with certified, easy-to-deploy integration templates.
Advanced Voice Security
Protect your network from DoS attacks, toll fraud, and eavesdropping with robust encryption and built-in signaling firewalls.
Media Transcoding
Ensure seamless communication between different devices by automatically converting audio codecs and signaling protocols in real-time.
High Availability
Maintain constant uptime for your business calls with active-standby configurations that trigger instant failover during hardware or link failures.
Centralized Management
Monitor and configure your entire fleet of SBCs from a single interface to reduce manual maintenance and troubleshooting time.
Flexible Deployment
Choose the format that fits your IT strategy, including physical hardware appliances, virtual machines, or native cloud instances.
Integrations
Microsoft Teams
Zoom Phone
Google Workspace
Genesys
Avaya
Cisco Webex
BroadSoft
AudioCodes OneCloud
Twilio
Five9
Pricing Plans
AudioCodes Mediant pricing is tailored to your specific hardware needs and concurrent call capacity. You'll need to contact their sales team or a certified partner for a custom quote based on your deployment scale. While they don't offer a standard free version, you can often request a trial license for virtual editions to test the software in your environment.
Pros & Cons
Based on technical reviews and professional feedback from IT administrators, here is what you can expect when implementing AudioCodes Mediant in your infrastructure:
Pros
Exceptional reliability for mission-critical enterprise voice services
Deep integration and certification with Microsoft Teams Phone
Wide range of hardware and software scaling options
Excellent audio quality even over congested network links
Web interface can feel dated compared to modern SaaS
Documentation is highly technical and sometimes difficult to navigate
Who Should Use AudioCodes Mediant?
Perfect for mid-market and enterprise IT teams who need to secure and migrate their voice infrastructure to Microsoft Teams or Zoom Phone.
Best for Company Sizes
mid-market
enterprise
Popular Industries
Our Verdict
AudioCodes Mediant is a top-tier choice if you are serious about voice security and need a certified gateway for Microsoft Teams. It excels at bridging the gap between old-school phone lines and modern cloud services, providing the stability that large organizations require for daily operations.
You should be prepared for a steep learning curve during setup, as the interface is built for engineers rather than casual users. However, once configured, it is incredibly stable. Highly recommended for enterprises undergoing a digital transformation of their communication systems who cannot afford dropped calls or security breaches.
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