Atera
Atera is an all-in-one IT management platform that combines remote monitoring, management, professional services automation, and AI-powered support to help IT departments and MSPs streamline their entire technical operations.
Auvik
Auvik is a cloud-based network management software that provides IT teams with automated network discovery, real-time monitoring, and simplified troubleshooting to ensure consistent connectivity and performance across complex infrastructures.
Quick Comparison
| Feature | Atera | Auvik |
|---|---|---|
| Website | atera.com | auvik.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $149/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2011 |
| Headquarters | Tel Aviv, Israel | Waterloo, Canada |
Overview
Atera
Atera provides a unified workspace where you can manage your entire IT infrastructure from a single pane of glass. By integrating RMM, PSA, and remote access into one platform, it eliminates the need to toggle between different tools to support your end-users. You can monitor servers, workstations, and networks in real-time while simultaneously managing tickets and billing for your clients or internal departments.
The platform is specifically designed for Managed Service Providers (MSPs) and internal IT teams who need to scale their operations without increasing overhead. Because it uses a unique per-technician pricing model rather than charging per-device, you can grow your managed endpoints infinitely without your costs spiraling out of control. It simplifies complex tasks like patch management and software deployment through a clean, modern interface.
Auvik
Auvik gives you full visibility into your network infrastructure without the manual effort of traditional mapping. You can automatically discover every device on your network, from switches and routers to firewalls and access points, creating a live map that updates the moment something changes. This means you no longer have to guess how your hardware is connected or spend hours updating static diagrams.
You can monitor network performance in real-time and receive alerts before small glitches turn into major outages. The platform simplifies troubleshooting by providing deep insights into traffic patterns and device health, allowing you to resolve connectivity issues in minutes rather than hours. It is designed for IT managed service providers (MSPs) and internal IT teams who need to manage multiple sites or complex environments efficiently.
Overview
Atera Features
- Remote Monitoring Track the health and performance of all your endpoints in real-time with automated alerts and custom threshold settings.
- Patch Management Automate your security updates for Windows, Mac, and third-party software to keep your entire network protected and compliant.
- IT Automation Create automated workflows for repetitive tasks like disk defragmentation, system reboots, and script execution to save hours every week.
- Help Desk & Ticketing Manage user requests efficiently with a built-in ticketing system that integrates directly with your monitoring and billing data.
- Remote Access Connect to any device instantly using integrated tools like AnyDesk or Splashtop to provide immediate hands-on technical support.
- AI Copilot Generate scripts, summarize tickets, and get suggested solutions instantly using built-in AI to speed up your troubleshooting process.
Auvik Features
- Automated Network Discovery. Find every device on your network automatically so you always have an accurate inventory without manual data entry.
- Live Topology Mapping. View your entire network layout through dynamic maps that update instantly whenever you add or move hardware.
- Real-Time Alerting. Get notified immediately when devices go down or performance dips so you can fix problems before users notice.
- Configuration Backup. Back up your network device configurations automatically and restore them quickly to minimize downtime during hardware failures.
- Traffic Analysis. Identify who is on your network and what they are doing with deep insights into bandwidth usage and patterns.
- Remote Management. Access your network devices securely from anywhere through a web browser without needing a complex VPN setup.
Pricing Comparison
Atera Pricing
- Unlimited endpoints
- Real-time monitoring & alerts
- Patch management automation
- Ticketing & help desk
- AnyDesk remote access
- Standard reporting
- Everything in Pro, plus:
- Splashtop remote access
- Network discovery
- Chat support for end-users
- Custom OID monitoring
- Advanced reports
Auvik Pricing
Pros & Cons
Atera
Pros
- Predictable costs with per-technician pricing model
- Unified interface reduces tool switching fatigue
- Fast and responsive remote desktop integrations
- Frequent updates and new feature releases
- Easy setup process for new endpoints
Cons
- Mobile app has limited functionality compared to desktop
- Reporting customization can be difficult to master
- Mac agent has fewer features than Windows
- Occasional lag in real-time alert notifications
Auvik
Pros
- Automated mapping saves hours of manual documentation
- Intuitive interface makes complex networks easy to visualize
- Reliable alerting system prevents unexpected network downtime
- Fast setup process gets you running in minutes
Cons
- Pricing can be high for smaller environments
- Learning curve for advanced traffic analysis features
- Requires high bandwidth for continuous network scanning