Avaya SBCE vs JustCall Comparison: Reviews, Features, Pricing & Alternatives in 2026

Avaya Session Border Controller for Enterprise (SBCE) acts as a dedicated security gateway for your business communications. You can secure your SIP-based voice and video traffic without the complexity of traditional VPNs, ensuring that your remote employees stay connected safely. It sits at the edge of your network, filtering out malicious attacks and unauthorized access attempts before they reach your internal systems. You can simplify how you manage external connections, whether you are integrating SIP trunking or supporting mobile users on various devices. The software scales to meet your needs, supporting everything from small branch offices to massive data centers. By centralizing your security policies, you reduce the risk of toll fraud and service disruptions while maintaining high-quality audio and video performance across your entire organization.

JustCall is a comprehensive communication platform that transforms how you handle customer interactions across phone, SMS, and WhatsApp. You can instantly get local or toll-free numbers in over 70 countries, allowing your team to establish a global presence from a single interface. The platform focuses on eliminating manual data entry by syncing every call and message directly with your existing CRM. You can accelerate your outbound sales efforts using automated dialers and improve coaching with real-time AI insights. Whether you are managing a remote support team or a high-volume sales department, the software provides the visibility you need through live call monitoring and detailed analytics. It simplifies your tech stack by consolidating your phone system, messaging, and workflow automation into one easy-to-use dashboard.