Avaya SBCE
Avaya Session Border Controller for Enterprise provides a robust security barrier for your unified communications, protecting your network from VoIP-specific threats while enabling secure remote connectivity for your workforce.
RingCentral
RingCentral provides a cloud-based communications platform that integrates phone, video messaging, and contact center solutions into a single interface to help your business stay connected from any location or device.
Quick Comparison
| Feature | Avaya SBCE | RingCentral |
|---|---|---|
| Website | avaya.com | ringcentral.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $30/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2000 | 1999 |
| Headquarters | Durham, USA | Belmont, USA |
Overview
Avaya SBCE
Avaya Session Border Controller for Enterprise (SBCE) acts as a dedicated security gateway for your business communications. You can secure your SIP-based voice and video traffic without the complexity of traditional VPNs, ensuring that your remote employees stay connected safely. It sits at the edge of your network, filtering out malicious attacks and unauthorized access attempts before they reach your internal systems.
You can simplify how you manage external connections, whether you are integrating SIP trunking or supporting mobile users on various devices. The software scales to meet your needs, supporting everything from small branch offices to massive data centers. By centralizing your security policies, you reduce the risk of toll fraud and service disruptions while maintaining high-quality audio and video performance across your entire organization.
RingCentral
RingCentral is a comprehensive communication platform that brings your phone system, video meetings, and team messaging into one workspace. You can stop switching between different apps and manage all your professional interactions from a single desktop or mobile interface. Whether you are taking a client call, hosting a large webinar, or sending a quick chat to a colleague, the platform keeps your history synced across all your devices.
You can easily scale your communication needs as your business grows, from adding new local numbers to setting up complex automated phone menus. It solves the problem of fragmented communication by providing a reliable, secure environment for remote and hybrid teams to collaborate. The software is designed for businesses of all sizes, offering deep integrations with the tools you already use every day like Microsoft 365 and Salesforce.
Overview
Avaya SBCE Features
- SIP Security Protect your network from Denial of Service (DoS) attacks and unauthorized registration attempts specifically targeting your voice systems.
- Remote Worker Access Connect your remote team members securely to your office phone system without requiring them to use a cumbersome VPN.
- Toll Fraud Prevention Monitor and block suspicious calling patterns automatically to prevent unauthorized long-distance charges on your business accounts.
- Encryption Management Secure your conversations with built-in support for TLS and SRTP, ensuring your private business discussions remain private.
- SIP Trunking Support Simplify your connection to service providers by normalizing SIP signaling, which ensures better compatibility and faster deployments.
- High Availability Keep your communications running smoothly with failover capabilities that ensure your security gateway stays online during hardware issues.
RingCentral Features
- Cloud Phone System. Get professional business numbers and manage high-quality voice calls from your computer or mobile device without hardware.
- Video Meetings. Host HD video conferences with up to 200 participants and share your screen for collaborative presentations and workshops.
- Team Messaging. Chat with your colleagues in real-time, share files, and manage tasks within dedicated project threads to stay organized.
- Visual Voicemail. Read your voicemails as text transcripts so you can stay updated on important messages without having to listen.
- Auto-Attendant. Create a professional first impression by setting up automated menus that route callers to the right department instantly.
- Mobile App. Switch live calls between your desk phone and mobile app seamlessly so you never drop a conversation while moving.
Pricing Comparison
Avaya SBCE Pricing
RingCentral Pricing
- Unlimited domestic calling
- Team messaging
- Business SMS
- AI-powered call summaries
- 100+ integrations
- 24/7 support
- Everything in Core, plus:
- Automatic call recording
- Advanced call monitoring
- Multi-site management
- Essential business analytics
- CRM integrations
Pros & Cons
Avaya SBCE
Pros
- Eliminates the need for VPNs for remote desk phones
- Highly effective at preventing SIP-based cyber attacks
- Integrates perfectly with existing Avaya Aura environments
- Scales easily from small branches to large enterprises
Cons
- Initial configuration requires specialized technical knowledge
- Documentation can be dense for first-time users
- Licensing costs can add up for high-volume environments
RingCentral
Pros
- Reliable uptime for business-critical voice calls
- Seamless switching between desktop and mobile apps
- Extensive library of third-party software integrations
- High-quality video and audio during large meetings
Cons
- Initial setup can be complex for beginners
- Mobile app occasionally experiences notification delays
- Customer support response times can be slow
- Interface feels cluttered with too many features