BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
FieldEdge
FieldEdge is a field service management software that connects your office and field teams in real-time to streamline scheduling, dispatching, invoicing, and customer management for service contractors.
Quick Comparison
| Feature | BigChange | FieldEdge |
|---|---|---|
| Website | bigchange.com | fieldedge.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $79.95/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 1980 |
| Headquarters | Leeds, UK | Fort Myers, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
FieldEdge
FieldEdge helps you run your entire service business from a single, streamlined interface. You can manage your technicians' schedules, track work orders, and handle billing without the headache of manual paperwork or double entry. By connecting your office staff with your field technicians in real-time, you ensure everyone stays on the same page from the moment a call comes in until the final payment is collected.
The platform focuses on helping you grow your revenue through integrated price books and professional quotes that your technicians can present right on their mobile devices. Because it features a deep, live integration with QuickBooks, your financial data stays updated automatically, saving you hours of administrative work every week. It is built specifically for high-volume service contractors who need to scale their operations efficiently.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
FieldEdge Features
- Smart Dispatching. View your entire team on a visual board and assign the right technician to every job based on location and skill.
- QuickBooks Integration. Sync your invoices, customers, and items instantly with a live two-way integration that eliminates manual data entry and accounting errors.
- Mobile Field App. Empower your technicians to view job history, upload photos, and create professional invoices directly from their phones or tablets.
- Customer Management. Access complete service histories and equipment details instantly so you can provide personalized service and build long-term loyalty.
- Performance Dashboards. Track your company's health with real-time reporting on technician performance, lead sources, and overall profitability from one screen.
- Integrated Price Book. Present professional multi-option quotes to your customers on-site to increase your average ticket size and close more sales.
- Service Agreements. Automate your recurring maintenance reminders and billing to build a steady stream of predictable revenue for your business.
- Customer Communications. Send automated text notifications to your customers when a technician is on the way to improve the service experience.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
FieldEdge Pricing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
FieldEdge
Pros
- Deepest live QuickBooks integration available on the market
- Intuitive mobile app that technicians find easy to adopt
- Excellent visual dispatch board simplifies complex daily scheduling
- Comprehensive customer history tracking improves on-site service quality
- Strong reporting tools provide clear insights into business profitability
Cons
- Higher price point compared to entry-level service apps
- Initial setup and data migration requires significant time
- Occasional sync delays during high-volume usage periods