BigChange
BigChange is an all-in-one job management software that combines CRM, scheduling, mobile tracking, and invoicing into a single platform to help field service businesses streamline their entire operation.
Raken
Raken is a mobile-first construction management software that streamlines field reporting, time tracking, and safety documentation to help you improve communication between the jobsite and the office.
Quick Comparison
| Feature | BigChange | Raken |
|---|---|---|
| Website | bigchange.com | rakenapp.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $79.95/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2014 |
| Headquarters | Leeds, UK | Carlsbad, USA |
Overview
BigChange
BigChange is a comprehensive job management platform designed to run your entire field service business from a single pane of glass. You can eliminate paper-based processes by digitizing everything from initial quotes and intelligent scheduling to real-time vehicle tracking and instant invoicing. The system ensures your office team and field technicians stay perfectly synced, reducing administrative errors and speeding up your payment cycles.
You can manage your entire customer journey, track your fleet's location, and ensure health and safety compliance through mobile workflows. Whether you are running a small plumbing outfit or a large-scale construction firm, the platform provides the visibility you need to optimize your resources. By centralizing your data, you can stop juggling multiple disconnected tools and focus on growing your revenue and improving customer satisfaction.
Raken
Raken helps you bridge the gap between the field and the office with a mobile-first platform designed specifically for the construction industry. You can ditch paper reports and messy spreadsheets by capturing daily logs, photos, and time cards directly from your smartphone or tablet while on-site. The software automatically compiles this data into professional, branded reports that you can share with stakeholders in seconds.
Beyond simple reporting, you can manage production tracking, safety checklists, and equipment logs from a single dashboard. It is designed for general contractors and subcontractors of all sizes who need to mitigate risk and improve project visibility. By using real-time data, you can spot delays before they become expensive problems and ensure your crews remain compliant with safety regulations.
Overview
BigChange Features
- Intelligent Scheduling Assign the right technician to every job based on location, skills, and availability using a visual drag-and-drop resource planner.
- Mobile Workforce App Give your field team everything they need on a smartphone or tablet, including job details, digital forms, and photo capture.
- Real-Time Vehicle Tracking Monitor your fleet's live location and driving behavior to improve arrival accuracy and reduce fuel costs across your business.
- CRM & Lead Management Keep all your customer history, communications, and contract details in one searchable database for better relationship management.
- Financial Management Generate professional quotes on-site and convert them into invoices instantly to get paid faster by your customers.
- Compliance Workflows Enforce safety standards with mandatory digital risk assessments and vehicle checks that your team must complete before starting work.
Raken Features
- Daily Reporting. Create professional daily logs in minutes by adding notes, photos, and weather data directly from your mobile device.
- Production Tracking. Track your material installations and labor hours against your budget to see exactly how your project is performing.
- Time Cards. Streamline your payroll by letting crews clock in and out or by entering hours manually for the whole team.
- Safety & Quality. Conduct digital safety inspections and toolbox talks to ensure your jobsite stays compliant and your workers stay safe.
- Photo & Video Gallery. Capture and organize visual progress updates with timestamps and GPS locations to protect yourself from future disputes.
- Document Management. Access your latest plans, permits, and specifications from anywhere so your team always works from the right version.
Pricing Comparison
BigChange Pricing
- Full CRM access
- Job scheduling and planning
- Mobile app for field crew
- Real-time tracking
- Standard reporting
- Invoicing and financial tools
- Everything in Standard, plus:
- Advanced stock management
- Custom API integrations
- Enhanced business intelligence
- Multi-entity support
- Priority account management
Raken Pricing
Pros & Cons
BigChange
Pros
- Eliminates paper waste by digitizing all field documentation
- Live tracking significantly improves technician arrival time accuracy
- Centralized database makes finding customer history incredibly fast
- Mobile app works reliably even in low-signal areas
- Automated invoicing reduces the time spent on admin
Cons
- Initial setup requires significant time for data migration
- Mobile app interface has a slight learning curve
- Customizing complex reports can be difficult for beginners
Raken
Pros
- Extremely easy for field crews to learn and use
- Voice-to-text feature makes daily logging much faster
- Professional report formatting impresses owners and clients
- Offline mode allows data entry without internet access
Cons
- Custom pricing requires a sales call for quotes
- Photo uploading can be slow on poor connections
- Limited accounting integrations on the basic plan