BIGContacts vs Mailchimp Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

BIGContacts

0.0 (0 reviews)

BIGContacts is a contact management and CRM software designed to help small businesses organize customer data, track sales pipelines, and automate marketing tasks to build stronger relationships and grow revenue.

Starting at $5/mo
Free Trial 15 days
VS

Mailchimp

0.0 (0 reviews)

Mailchimp is an all-in-one marketing and automation platform that helps you build your brand, manage customer relationships, and grow your business through email, social media, and data-driven insights.

Starting at Free
Free Trial 30 days

Quick Comparison

Feature BIGContacts Mailchimp
Website bigcontacts.com mailchimp.com
Pricing Model Subscription Freemium
Starting Price $5/month Free
FREE Trial ✓ 15 days free trial ✓ 30 days free trial
Free Plan ✘ No free plan ✓ Has free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile cloud mobile
Integrations Gmail Outlook QuickBooks Zapier Mailchimp Constant Contact Google Calendar HubSpot Zendesk Shopify Salesforce WordPress Canva QuickBooks WooCommerce Instagram Facebook Google Analytics Zapier
Target Users solopreneur small-business solopreneur small-business mid-market
Target Industries
Customer Count 0 0
Founded Year 2006 2001
Headquarters Santa Monica, USA Atlanta, USA

Overview

B

BIGContacts

BIGContacts is a cloud-based CRM designed specifically for small businesses that need to move beyond spreadsheets without the complexity of enterprise systems. You can centralize all your customer information, including communication history, notes, and files, in one searchable database. This ensures your team stays on the same page and never misses a follow-up opportunity with a prospect or existing client.

You can manage your entire sales process visually using customizable pipelines and automated task reminders. The platform also includes integrated email marketing tools, allowing you to send targeted campaigns and track engagement directly within your CRM. It solves the problem of scattered data by providing a single source of truth for your sales, marketing, and support activities.

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Mailchimp

Mailchimp is a comprehensive marketing platform designed to help you reach your audience and grow your brand. You can create professional email campaigns, build landing pages, and manage your customer data all in one place. The platform uses data-driven insights to help you understand what your customers want, allowing you to send personalized messages that drive engagement and sales.

You can automate your entire customer journey, from welcome emails to abandoned cart reminders, ensuring you never miss an opportunity to connect. Whether you are a solo creator or a growing marketing team, the platform scales with your needs by offering flexible tools for content creation, audience segmentation, and detailed performance reporting to refine your strategy.

Overview

B

BIGContacts Features

  • Contact Management View all contact details, social media profiles, and complete communication history on a single, intuitive screen.
  • Sales Pipeline Tracking Track your deals through custom stages and use drag-and-drop functionality to move prospects toward a close.
  • Automated Tasks Set up recurring tasks and automated reminders so you never forget a meeting or a follow-up call.
  • Email Marketing Create and send personalized email campaigns to your contact lists and track opens and clicks in real-time.
  • Calendar Integration Sync your CRM with Google Calendar or Outlook to manage your schedule and tasks in one place.
  • Custom Reporting Generate detailed reports on sales performance, team activity, and campaign effectiveness to make data-driven decisions.
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Mailchimp Features

  • Email Automation. Set up triggers to send personalized emails based on how your customers interact with your brand and website.
  • Customer Journey Builder. Map out automated paths for your customers to follow, ensuring they receive the right message at the right time.
  • Predictive Segmentation. Target the right people by using AI-powered insights that predict which customers are most likely to buy again.
  • Content Optimizer. Improve your email engagement with data-backed suggestions on how to make your copy, imagery, and layout more effective.
  • Creative Assistant. Generate custom designs for your brand instantly using AI that learns your brand colors, fonts, and style preferences.
  • Detailed Reporting. Track your sales and engagement metrics in real-time to see exactly which campaigns are driving the most revenue.

Pricing Comparison

B

BIGContacts Pricing

Big
$5
  • Up to 1,000 contacts
  • Standard CRM features
  • Task & activity management
  • Basic reporting
  • Mobile access
M

Mailchimp Pricing

Free
$0
  • Up to 500 contacts
  • 1,000 monthly email sends
  • Limited pre-built templates
  • Basic reporting and analytics
  • Forms and landing pages

Pros & Cons

M

BIGContacts

Pros

  • Extremely easy to set up and navigate
  • Excellent customer support responsiveness
  • Affordable pricing for very small teams
  • Clean interface without unnecessary clutter

Cons

  • Mobile app features are somewhat limited
  • Reporting customization could be deeper
  • Fewer third-party integrations than larger competitors
A

Mailchimp

Pros

  • Extensive library of professional email templates
  • User-friendly drag-and-drop editor for quick creation
  • Powerful automation features for customer journeys
  • Large ecosystem of third-party software integrations
  • Detailed analytics to track campaign performance

Cons

  • Pricing increases significantly as your list grows
  • Strict account verification and compliance policies
  • Limited flexibility in the free plan features
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