BIGContacts
BIGContacts is a contact management and CRM software designed to help small businesses organize customer data, track sales pipelines, and automate marketing tasks to build stronger relationships and grow revenue.
Tessitura
Tessitura is a unified enterprise CRM designed specifically for the arts and culture sector to manage ticketing, fundraising, memberships, and marketing in a single, integrated database.
Quick Comparison
| Feature | BIGContacts | Tessitura |
|---|---|---|
| Website | bigcontacts.com | tessitura.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $5/month | Custom Pricing |
| FREE Trial | ✓ 15 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2001 |
| Headquarters | Santa Monica, USA | Dallas, USA |
Overview
BIGContacts
BIGContacts is a cloud-based CRM designed specifically for small businesses that need to move beyond spreadsheets without the complexity of enterprise systems. You can centralize all your customer information, including communication history, notes, and files, in one searchable database. This ensures your team stays on the same page and never misses a follow-up opportunity with a prospect or existing client.
You can manage your entire sales process visually using customizable pipelines and automated task reminders. The platform also includes integrated email marketing tools, allowing you to send targeted campaigns and track engagement directly within your CRM. It solves the problem of scattered data by providing a single source of truth for your sales, marketing, and support activities.
Tessitura
Tessitura provides a unified platform built specifically for the unique needs of arts and culture organizations. You can manage every aspect of your constituent relationships—from single-ticket buyers and subscribers to high-level donors and members—within a single, centralized database. This eliminates data silos and gives you a complete 360-degree view of how your audience interacts with your organization across all touchpoints.
You can streamline your operations by handling box office sales, complex fundraising campaigns, and automated marketing efforts in one place. The platform is designed for mid-to-large scale performing arts centers, museums, and galleries that require sophisticated tools for revenue management and audience engagement. By using a single source of truth, you can make data-driven decisions to grow your audience and increase your philanthropic support.
Overview
BIGContacts Features
- Contact Management View all contact details, social media profiles, and complete communication history on a single, intuitive screen.
- Sales Pipeline Tracking Track your deals through custom stages and use drag-and-drop functionality to move prospects toward a close.
- Automated Tasks Set up recurring tasks and automated reminders so you never forget a meeting or a follow-up call.
- Email Marketing Create and send personalized email campaigns to your contact lists and track opens and clicks in real-time.
- Calendar Integration Sync your CRM with Google Calendar or Outlook to manage your schedule and tasks in one place.
- Custom Reporting Generate detailed reports on sales performance, team activity, and campaign effectiveness to make data-driven decisions.
Tessitura Features
- Unified Constituent CRM. View every interaction a person has with your organization, from their first ticket purchase to their latest donation, in one profile.
- Flexible Ticketing. Manage reserved seating, general admission, and timed entry for exhibitions or performances with ease across all sales channels.
- Integrated Fundraising. Track your moves management process and manage complex gift processing to build stronger relationships with your most loyal donors.
- Membership Management. Automate your renewal notices and deliver exclusive member benefits seamlessly at the point of sale or online.
- Business Intelligence. Access real-time data and built-in reporting tools to analyze your sales trends and donor behavior for better planning.
- Marketing Automation. Create targeted email campaigns and personalized offers based on actual purchase history and constituent preferences.
Pricing Comparison
BIGContacts Pricing
- Up to 1,000 contacts
- Standard CRM features
- Task & activity management
- Basic reporting
- Mobile access
- Everything in Big, plus:
- Up to 10,000 contacts
- Email marketing integration
- Sales pipeline management
- Automated marketing workflows
- Advanced custom fields
Tessitura Pricing
Pros & Cons
BIGContacts
Pros
- Extremely easy to set up and navigate
- Excellent customer support responsiveness
- Affordable pricing for very small teams
- Clean interface without unnecessary clutter
Cons
- Mobile app features are somewhat limited
- Reporting customization could be deeper
- Fewer third-party integrations than larger competitors
Tessitura
Pros
- Unmatched 360-degree view of all constituent interactions
- Highly customizable to fit complex organizational workflows
- Strong community support and knowledge sharing among users
- Robust reporting capabilities for deep data analysis
Cons
- Significant learning curve for new staff members
- Requires dedicated technical resources for optimal management
- Implementation process is intensive and time-consuming