Bitrix24
Bitrix24 is a comprehensive business management platform providing a unified workspace for CRM, project management, collaboration, and website building to streamline your entire company operations in one place.
Insightly
Insightly is a modern CRM platform that combines sales tracking, marketing automation, and project management into a single solution to help you build lasting customer relationships and grow your business.
Quick Comparison
| Feature | Bitrix24 | Insightly |
|---|---|---|
| Website | bitrix24.com | insightly.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 15 days free trial | ✓ 14 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2009 |
| Headquarters | Alexandria, USA | San Francisco, USA |
Overview
Bitrix24
Bitrix24 provides you with a complete suite of social collaboration, communication, and management tools for your entire organization. Instead of jumping between different applications, you can handle your sales funnel, manage complex projects, and communicate with your team through a single interface. It replaces your current CRM, task manager, and internal chat tools with one integrated ecosystem.
You can automate your sales processes, track lead progress, and generate detailed reports to see exactly where your revenue is coming from. The platform is designed to scale with your business, offering a free version for unlimited users and advanced features for growing teams. Whether you are working from an office or remotely, you can keep everyone aligned with shared calendars, document management, and video conferencing capabilities.
Insightly
Insightly is a unified CRM platform designed to help you manage the entire customer journey from first contact to project delivery. Unlike basic contact managers, it connects your sales pipeline directly to post-sale project management, ensuring nothing falls through the cracks after a deal closes. You can track leads, manage complex sales processes, and automate marketing campaigns all within one interface.
The platform is built for teams that need more than just a spreadsheet but want to avoid the complexity of enterprise-level systems. You can visualize your sales stages, automate repetitive workflows, and generate detailed reports to see exactly where your revenue is coming from. It serves over 25,000 companies globally across various industries including manufacturing, professional services, and technology.
Overview
Bitrix24 Features
- Omnichannel CRM Manage your entire sales pipeline and track customer interactions across email, social media, and live chat in one place.
- Task & Project Management Organize your work using Gantt charts, Kanban boards, and automated task templates to ensure your projects stay on schedule.
- Online Collaboration Communicate instantly with your team through HD video calls, private chats, and a company-wide social intranet feed.
- Website Builder Create professional landing pages and online stores with a visual editor that automatically integrates with your CRM.
- Workflow Automation Set up automated triggers for task assignments, email notifications, and status changes to eliminate repetitive manual work.
- Contact Center Connect all your communication channels including telephony and WhatsApp to provide instant support to your customers.
Insightly Features
- Relationship Linking. Map complex webs of contacts, organizations, and opportunities to see exactly how everyone in your network is connected.
- Lead Routing. Automatically assign leads to the right sales rep in real-time so you can follow up while interest is high.
- Workflow Automation. Create multi-step business processes that trigger email alerts, update records, and generate tasks automatically without manual data entry.
- Integrated Project Management. Convert won opportunities into active projects instantly to manage milestones and track delivery progress without leaving your CRM.
- Email Tracking. Send personalized bulk emails and get notified the moment a prospect opens your message or clicks a link.
- Custom Dashboards. Build visual data visualizations and shareable reports to track your team's performance and forecast future revenue accurately.
Pricing Comparison
Bitrix24 Pricing
- Unlimited users
- 5GB Online storage
- Basic CRM features
- Collaboration center
- Task & project management
- HD Video calls
- Everything in Free, plus:
- Up to 5 users
- 24GB Online storage
- CRM marketing tools
- Online store (1 site)
- Customer support chat
- External drive integration
Insightly Pricing
- Up to 2 users
- 2,500 record limit
- Lead and contact management
- Project management tools
- Standard reporting
- Everything in Free, plus:
- 100,000 record limit
- Lead management and routing
- Email templates and tracking
- Batch email scheduling
- Mobile app business card scanner
Pros & Cons
Bitrix24
Pros
- Extensive feature set replaces multiple expensive subscriptions
- Free plan supports unlimited users for basic collaboration
- Highly customizable interface adapts to specific business workflows
- Strong mobile app keeps remote teams connected easily
- Centralized communication hub reduces internal email clutter
Cons
- Significant learning curve due to high feature density
- Interface can feel cluttered for very simple needs
- Customer support response times vary on lower tiers
Insightly
Pros
- Seamless transition from sales deals to active projects
- Highly customizable fields and page layouts for specific needs
- Intuitive interface that is easy for new teams to adopt
- Strong mobile app for managing deals on the road
Cons
- Customer support response times can be slow on lower tiers
- Reporting tools have a slight learning curve for beginners
- Email marketing features require a separate add-on subscription