Call Loop
Call Loop is a specialized SMS and voice broadcasting software that helps you automate your mobile marketing by sending personalized text messages, ringless voicemails, and automated voice calls.
Voicent
Voicent provides unified communication software for automated voice, text, and email marketing to help you manage customer outreach and inbound calls through a single, integrated desktop platform.
Quick Comparison
| Feature | Call Loop | Voicent |
|---|---|---|
| Website | callloop.com | voicent.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $29/month | $19/month |
| FREE Trial | ✓ 14 days free trial | ✓ 30 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2003 |
| Headquarters | Delray Beach, USA | Mountain View, USA |
Overview
Call Loop
Call Loop is a mobile messaging platform designed to help you reach your audience instantly through SMS, MMS, and voice broadcasts. Instead of manual outreach, you can automate your communications by scheduling mass texts or triggering voice calls based on specific user actions. It integrates directly with your existing marketing stack to turn email leads into mobile subscribers automatically.
You can use the platform to send appointment reminders, flash sales, or emergency alerts to thousands of contacts at once. It simplifies the process of building a mobile list with features like 'text-to-join' keywords and web forms. Whether you are a small business owner or a marketing professional, Call Loop provides the tools to increase your engagement rates and drive immediate responses from your mobile audience.
Voicent
Voicent is a communication platform that brings your phone, email, and text messaging into one place. You can automate your entire outreach process using power dialers, predictive dialers, and automated voice broadcasting. Whether you are running a small sales team or a large call center, the software helps you manage high volumes of customer interactions without needing a massive IT department to set it up.
You can track every lead through the built-in CRM, ensuring that no follow-up falls through the cracks. The platform also allows you to create interactive voice response (IVR) menus so your callers can route themselves to the right department. By combining marketing automation with direct communication tools, you can scale your business operations while maintaining a personal touch with every prospect.
Overview
Call Loop Features
- SMS & MMS Messaging Send personalized text and picture messages to your entire list or specific segments to drive immediate engagement.
- Voice Broadcasting Deliver pre-recorded voice messages or ringless voicemails directly to your contacts' phones without interrupting their day.
- Text-to-Join Keywords Grow your mobile list by letting people subscribe instantly by texting a unique keyword to your shortcode.
- Automated Autoresponders Set up automated message sequences that trigger immediately after someone joins your list or completes an action.
- Smart Scheduling Plan your campaigns in advance by scheduling messages to go out at the exact date and time you choose.
- Contact Management Organize your subscribers into groups and segments to ensure you always send the most relevant content.
Voicent Features
- Predictive Dialer. Dial multiple lines simultaneously and connect only when a live person answers so your agents stay busy talking.
- Built-in CRM. Track every customer interaction, call recording, and note automatically in a central database for better follow-up management.
- Voice Broadcasting. Send personalized voice messages to thousands of contacts at once for alerts, reminders, or large-scale marketing campaigns.
- Interactive Voice Response. Create custom phone menus that route callers to the right person or provide automated information 24/7.
- Two-Way Texting. Send and receive SMS messages directly from your desktop to engage customers on their preferred mobile channel.
- Email Automation. Design and schedule professional email campaigns that trigger based on customer actions or specific time intervals.
- Call Recording. Record every conversation automatically to ensure quality control and keep accurate records of all customer agreements.
- Workflow Automation. Set up automatic triggers to send a text or email immediately after a phone call ends.
Pricing Comparison
Call Loop Pricing
- 1,000 credits per month
- Unlimited contact groups
- Text-to-join keywords
- SMS autoresponders
- Voice broadcasting
- Standard integrations
- Everything in Basic, plus:
- 5,000 credits per month
- Priority message delivery
- Advanced API access
- Multi-user support
- Premium technical support
Voicent Pricing
- Single user license
- Built-in CRM
- Inbound/Outbound calling
- Basic call reporting
- Email marketing tools
- Everything in Standard, plus:
- Predictive dialing
- Call transfer capabilities
- Advanced IVR features
- Call recording storage
- SMS marketing integration
Pros & Cons
Call Loop
Pros
- Simple setup for text-to-join keyword campaigns
- Reliable integration with popular email marketing platforms
- Easy to navigate interface for beginners
- Effective ringless voicemail delivery options
Cons
- Credit-based system can become expensive quickly
- Limited advanced reporting for large-scale campaigns
- International messaging support is somewhat restricted
Voicent
Pros
- Highly customizable IVR and call routing options
- One-time purchase option saves money long-term
- Reliable automated dialing for high-volume outreach
- Integrates communication tools into a single interface
Cons
- Interface feels dated compared to modern SaaS
- Initial setup requires some technical knowledge
- Customer support response times can vary