CCC Intelligent Solutions is a cloud-based software provider focused on property and casualty insurance .
In this CCC Intelligent Solutions review, I’m going to share what makes it stand out in auto insurance claims and collision repair tech.
Founded in 1980 and based in Chicago, CCC connects insurers, repair shops, automakers, and parts suppliers in one platform.
The company’s CEO and Chairman, Githesh Ramamurthy, has steered CCC through decades of growth and innovation.
As of May 2025, they have over 2,500 employees worldwide and serve thousands of customers across insurance and automotive sectors.
CCC reports an 11% revenue growth year over year and an adjusted EBITDA margin of 39% per its Q1 2025 report.
You’ll find CCC publicly traded on NASDAQ under ticker CCCS.
Recently, they acquired EvolutionIQ to boost AI-driven claims processing capabilities.
They’re also launching Medhub for Casualty soon, which uses AI to improve injury claim management.
Plus, CCC joined the AI Governance Alliance in May 2025 to promote responsible use of AI in insurance.
Overall, CCC Intelligent Solutions focuses on simplifying and speeding up insurance workflows with advanced technology and AI integration.
| CCC Intelligent Solutions – Quick Overview | |
|---|---|
| What It Does | Provides cloud-based software that automates and simplifies auto insurance claims and collision repair processes, connecting insurers, repair shops, OEMs, and more. |
| Best For | • Medium to large auto insurers • Multi-location collision repair shops • OEMs, parts suppliers, and lenders in auto claims ecosystem |
| Key Products | CCC ONE Platform • CCC Claims Solutions • CCC Casualty Solutions (Medhub) • CCC Subrogation • CCC Parts Solutions • Diagnostics, Telematics, Mobile Tools |
| Pricing | Custom pricing based on size and modules • Collision shops $800-$1,200/month typical • No true free trial but demos available • Enterprise custom contracts with discounts |
| Standout Features | • AI-powered damage estimating • Automated end-to-end claims workflow • Integrated repair shop management • Telematics and connected data use • AI-driven injury claims management (Medhub) |
| Integrations | DMS systems • Third-party telematics platforms • OEM systems • Parts suppliers • Payment providers • Open APIs for custom workflows |
| Get Started | Start Free Trial → |
CCC Intelligent Solutions Solutions
CCC Intelligent Solutions offers a suite of cloud-based software tailored for auto insurance claims, repair, and automotive industries.
Their tools cover everything from claims intake to repair tracking.
1. CCC ONE Platform
CCC ONE is their flagship platform designed for auto insurers, collision repair shops, and OEMs.
It automates the entire claims and repair process, starting from FNOL (first notice of loss) and going all the way to settlement. Within one interface, you can manage assignments, write estimates, order parts, schedule jobs, track repairs, and communicate with customers.
Their advanced AI helps with damage estimating and automates photo-based claims to save you time .
2. CCC Claims Solutions
This set of modules streamlines claims management specifically for insurers.
You get digital claims intake, fraud detection, and triage tools that use AI and telematics to speed up processing. These features help automate intake, triage, assignment, appraisal, and settlement.
It’s designed to make your claims workflow more efficient and reduce manual work.
3. CCC Casualty Solutions (Medhub)
Medhub is an AI-powered tool focused on complex injury claims.
It synthesizes medical data and offers next-action recommendations to help adjusters handle claims quickly and consistently. This reduces claims cycle times and supports your insurance team in making faster decisions.
You can rely on it to simplify the complexity of medical claims.
4. CCC Subrogation
This tool automates how you identify, process, and manage subrogation opportunities.
It helps insurers recover costs from at-fault parties more quickly with less manual effort involved.
If you want to improve your cost recovery, this can really streamline the process.
5. CCC Parts Solutions
This platform connects repair shops with parts suppliers and manufacturers.
It automates parts sourcing, ordering, and compliance, while promoting the use of OEM parts.
It makes ordering parts easier and helps keep everything compliant.
6. CCC Diagnostics, Telematics, and Mobile Solutions
These tools integrate telematics and diagnostic data into your claims workflow.
You can use the data to get more accurate assessments and enable faster, more efficient repairs.
It’s especially useful for shops and insurers looking to improve repair accuracy.
Integrations
CCC products connect with various systems including:
- Dealer management systems (DMS)
- Third-party telematics platforms
- OEM systems
- Parts suppliers
- Payment providers
Their APIs let partners build custom automations and extend CCC’s features within their own workflows.
This gives you flexibility to save you time adapt the tools to your specific needs.
CCC Intelligent Solutions Features
1. AI-Powered Damage Estimating
CCC uses computer vision AI to create repair estimates from photos of vehicle damage.
This cuts down on manual work, improves accuracy, and speeds up the claims process.
2. Automated Claims Workflow
The platform automates the entire claims process, from intake to settlement.
This helps you improve efficiency and reduce how long claims take to resolve.
3. Integrated Repair Management
Repair shops can handle jobs, order parts, schedule technicians, and communicate with customers.
All of this happens within the CCC ONE platform, making daily operations easier to manage.
4. Telematics & Connected Data
CCC pulls telematics data from OEMs and aftermarket devices to support claim assessments.
This means faster, more objective damage analysis and better fraud prevention for you.
5. Casualty & Injury Management (Medhub)
Medhub uses AI to analyze medical records and suggest next steps.
It helps adjusters manage complex injury claims, leading to fair and quicker outcomes.
6. Mobile Accessibility
Field adjusters, shop staff, and customers can upload images and check claim status on mobile apps.
This makes communication and task management more convenient and responsive.
7. Extensive Integrations & APIs
CCC offers open APIs and pre-built integrations with billing, DMS, CRM, and parts distributors.
This lets you connect CCC solutions to other core systems and keep workflows intact.
8. Security & Compliance
CCC follows strong security protocols, including SOC 2 compliance and data encryption.
Your sensitive claims and customer data stay well protected.
What really stands out about CCC Intelligent Solutions features is its broad network linking shops, insurers, OEMs, and suppliers.
Its deep AI capabilities automate tasks that used to be manual or subjective. This saves you time and boosts accuracy.
The company also focuses on responsible AI and data privacy, which matters more as automation grows in insurance.
CCC Intelligent Solutions Pricing Plans
I know CCC Intelligent Solutions doesn’t have clear public pricing for most of their products. The costs can really depend on your size, the specific modules you want, and how much integration you need.
If you’re with a collision repair shop, pricing usually works as a monthly subscription per location. Insurers tend to pay based on users or claims volume. So it can vary quite a bit.
For enterprise clients, the pricing gets customized. They factor in claims volume and required modules, which makes sense given how complex their solutions can get.
| Plan | Price & Features |
|---|---|
| CCC ONE | Approximately $800 to $1,200 per month • Monthly subscription per location • Varies by features, users, and integrations • Suitable for collision repair shops |
| Claims and Casualty Solutions | Custom pricing – contact sales • Based on claims volume and modules • Enterprise pricing for insurers • Costs generally align with competitors |
| Subrogation & Parts Solutions | Negotiable pricing • Usually bundled with larger agreements • Pricing based on transaction volume • Integration complexity affects cost |
| Enterprise and Custom Pricing | Custom pricing – contact sales • For large insurers, OEMs, multi-location chains • Volume discounts available • Includes dedicated support |
CCC Intelligent Solutions pricing doesn’t include a free plan, but you can ask for a demo or sometimes get trial access. That’s probably the best way to test what works for you.
Also, prices haven’t changed much in 2024 and 2025, though some users mention slow fee increases as new features get added.
If you want to explore further or get a tailored quote, click here to learn more about CCC Intelligent Solutions pricing →
CCC Intelligent Solutions Alternatives
Let me share a quick comparison of CCC’s main competitors and how they stack up against CCC.
This will help you understand your options if you’re exploring CCC Intelligent Solutions alternatives.
Competitor Highlights
Mitchell International focuses on claims and repair solutions.
They cover a similar range as CCC but tend to be stronger with heavy-duty vehicles.
Their network is less extensive than CCC’s.Audatex (Solera) specializes in claims and estimating.
They have a solid international presence with robust estimating tools.
However, they have less integration with U.S. shops.Guidewire offers insurance core systems.
They provide an end-to-end insurance platform but don’t focus much on repair shop integration.Tractable works with AI photo estimating.
Their AI is focused on estimating, but their platform and workflow breadth is limited.Snapsheet is centered on virtual claims management.
It’s a digital claims platform with less repair shop integration but offers more flexible APIs.
| Competitor | Their Strengths | CCC Intelligent Solutions Advantage |
|---|---|---|
| Mitchell International | Similar breadth, stronger with heavy-duty vehicles, less networked | Largest network and deep AI in estimating |
| Audatex (Solera) | Strong international presence, robust estimating tools, less U.S. shop integration | U.S. market strength and broader integrations |
| Guidewire | End-to-end insurance platform but less repair shop integration | Rich repair, OEM, and shop workflows |
| Tractable | Focused AI for estimating, limited workflow breadth | All-in-one claims automation and scale |
| Snapsheet | Digital claims platform with less repair shop integration, flexible API | Largest repairer network |
To sum up, CCC stands out because it offers the broadest U.S. collision and insurance network. They also provide deep workflow automation covering everything from claims intake to repair completion.
You’ll find advanced, production-proven AI for both claims and estimating here.
Plus, CCC delivers tight integration with OEMs, insurers, and repair shops.
While it might not be the cheapest option, CCC offers unmatched ecosystem connectivity and workflow depth for U.S.-based insurers and repairers.
Who Should Use CCC Intelligent Solutions
1. Medium to Large Auto Insurers
If you’re working at a medium to large auto insurance company, CCC can really help you modernize and automate your claims and repair processes.
This makes handling claims much smoother and less time-consuming, which eases the pressure on your team and speeds up customer service.
2. Multi-Location Collision Repair Shops
For repair shops that have multiple locations, CCC connects you directly with insurers.
This keeps your operations efficient and ensures no missed communications between you and insurers across different sites.
3. OEMs, Parts Suppliers, and Lenders
If you’re an OEM, parts supplier, or lender, CCC plugs your business into the larger auto claims and repair ecosystem.
This connection means you stay in sync with all the moving parts and players involved, which helps things run more smoothly.
Best Fit Use Cases:
CCC really shines when you’re a high-volume insurer managing complex claims involving many parties.
It also works well for repairers who want direct connections for estimates and communication with insurers and OEMs.
Plus, if your organization handles sensitive claims data, CCC offers strong compliance and security to protect that information.
When to Choose Alternatives:
If you run a small repair shop or insurer looking for something lighter, simpler, or more affordable, CCC might be more than you need.
Also, if you want a solution with a wider global focus or specialized support for heavy-duty vehicles, you might want to explore other options.
Bottom Line
CCC Intelligent Solutions offers a robust platform for anyone working in auto insurance claims and repairs.
You’ll get end-to-end automation, a huge network, and advanced AI that improve efficiency and speed.
Pricing isn’t very transparent.
Also, costs can be higher compared to newer, niche competitors.
If you need scale, reliability, and integrated workflows, CCC fits well.
It suits mid-to-large insurers and repair businesses focused on future-proofing claims operations.
I hope this CCC Intelligent Solutions review has helped clarify if it’s right for your needs.
