Centrical
Centrical is a performance management platform that uses gamification, personalized microlearning, and real-time coaching to boost employee engagement and productivity across contact centers and sales teams.
Plecto
Plecto is a real-time dashboard software that helps you boost team performance by visualizing KPIs, gamifying work environments, and automating performance reports across your entire organization.
Quick Comparison
| Feature | Centrical | Plecto |
|---|---|---|
| Website | centrical.com | plecto.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $250/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2013 | 2012 |
| Headquarters | New York, USA | Aarhus, Denmark |
Overview
Centrical
Centrical helps you transform daily work into an engaging, rewarding experience for your frontline teams. By combining real-time performance tracking with gamified elements, you can motivate your employees to hit their targets while providing them with the specific knowledge they need through bite-sized learning modules. You can replace static spreadsheets and annual reviews with dynamic leaderboards, challenges, and instant feedback loops that keep everyone aligned with your business goals.
The platform is designed specifically for high-volume environments like contact centers, retail, and field sales where consistent performance is critical. You can identify performance gaps automatically and trigger personalized coaching actions to help struggling team members improve before issues escalate. This data-driven approach ensures your managers spend their time coaching the right people on the right behaviors to drive measurable ROI.
Plecto
Plecto is a performance management platform designed to help you motivate your team through real-time data visualization. You can connect your existing business tools to create automated dashboards that display KPIs on large screens, desktops, or mobile devices. By making performance visible to everyone, you foster a culture of transparency and healthy competition that drives better results across sales, support, and development teams.
Beyond simple charts, you can use built-in gamification features like leaderboards, digital trophies, and custom notifications to celebrate wins instantly. The platform also simplifies your management tasks by automating repetitive reporting and providing coaching tools to help you identify which team members need extra support. Whether you are a small startup or a large enterprise, Plecto helps you turn raw data into actionable insights and a more engaged workforce.
Overview
Centrical Features
- Advanced Gamification Turn daily KPIs into interactive competitions and challenges to keep your team motivated and focused on their core targets.
- Personalized Microlearning Deliver bite-sized training content directly into the flow of work based on each employee's specific performance gaps and needs.
- Real-time Performance Dashboards Track your key metrics as they happen so you can make immediate adjustments and keep your team on course.
- AI-Powered Coaching Identify exactly which team members need help and provide managers with actionable insights to deliver more effective coaching sessions.
- Employee Recognition Celebrate wins automatically with digital badges, points, and rewards that reinforce positive behaviors and boost overall morale.
- Augmented Knowledge Management Ensure your team has instant access to the latest product info and procedures through a searchable, mobile-friendly knowledge base.
Plecto Features
- Real-Time Dashboards. Visualize your KPIs on any screen with automated updates that keep your team informed and focused on their goals.
- Instant Notifications. Trigger custom sounds and visual alerts across the office the moment a team member hits a target or closes a deal.
- Gamification Tools. Boost engagement by creating friendly competitions, leaderboards, and digital badges that reward high performance and consistent effort.
- Automated Reporting. Save hours every week by scheduling performance reports to land directly in your inbox or Slack channel automatically.
- Performance Coaching. Use integrated coaching modules to track 1-on-1 meetings and document progress based on real-time performance data.
- Mobile App Access. Keep your finger on the pulse of your business from anywhere with native apps for iOS and Android devices.
Pricing Comparison
Centrical Pricing
Plecto Pricing
- Up to 10 users included
- Unlimited dashboards
- Unlimited data sources
- Real-time data updates
- Standard gamification features
- Mobile app access
- Everything in Medium, plus:
- Up to 20 users included
- Advanced gamification
- Performance coaching module
- Automated reports
- Priority support
Pros & Cons
Centrical
Pros
- Highly engaging gamification elements that boost daily participation
- Effective integration of learning content into daily workflows
- Clear visibility into individual and team performance metrics
- Strong mobile accessibility for frontline and field employees
Cons
- Initial setup and configuration requires significant time investment
- Interface can feel cluttered for new users initially
- Reporting customization may require assistance from support teams
Plecto
Pros
- Extensive library of 100+ pre-built integrations
- Highly customizable dashboard layouts and designs
- Effective gamification features that boost morale
- Excellent customer support and onboarding assistance
Cons
- Initial setup of complex formulas takes time
- Pricing can be high for very small teams
- Requires consistent data hygiene in connected apps