Chaport Reviews, Pricing, Features & Alternatives in 2026
Chaport is a modern live chat and chatbot software designed to help you communicate with website visitors, automate customer support, and increase sales through multi-channel messaging capabilities.
Chaport is a versatile communication platform that helps you connect with your customers in real-time. Instead of managing scattered conversations, you get a unified dashboard that combines live chat, chatbots, and popular messaging apps like WhatsApp, Facebook Messenger, and Telegram. You can provide instant support to your website visitors while capturing leads automatically even when your team is offline.
The platform is designed to scale with your business, offering everything from a simple free chat widget to advanced automation tools. You can use it to answer common questions instantly with AI-powered bots or route complex inquiries to the right team members. It simplifies your customer service workflow by keeping all your interactions in one place, ensuring you never miss a chance to engage a potential buyer.
Screenshots & Interface
Key Features
Stop losing leads to slow response times. Chaport provides you with the tools to engage every visitor instantly and manage all your customer conversations from a single, intuitive interface.
Multi-channel Messaging
Connect with your customers on their favorite platforms including WhatsApp, Telegram, and Viber from one central dashboard.
No-code Chatbots
Build automated workflows to qualify leads and answer frequently asked questions 24/7 without writing a single line of code.
Live Visitor List
See who is currently browsing your website in real-time and initiate chats manually to boost your conversion rates.
Auto-invitations
Send personalized, automatic messages to visitors based on their behavior to grab their attention at the perfect moment.
Group Chats
Transfer chats to colleagues or invite multiple operators into a single conversation to resolve complex customer issues faster.
Detailed Visitor Info
View your visitor's name, email, location, and browsing history directly in the chat window to provide personalized support.
Integrations
Slack
Google Analytics
WordPress
Shopify
Zapier
Mailchimp
Salesforce
HubSpot
WhatsApp
Facebook Messenger
Pricing Plans
Chaport offers a flexible pricing structure starting with a free-forever plan for basic live chat needs. You can start with no financial commitment and upgrade as you need advanced features like chatbots and integrations. Paid plans start at $19 per month, providing a scalable path for growing support teams who need more automation and customization.
Based on user feedback from major review platforms, here is what you can expect when using Chaport for your business communication:
Pros
Clean and modern interface is very easy to navigate
Mobile app allows you to stay connected with customers anywhere
Setup process is quick and requires minimal technical knowledge
Generous free version for individuals and very small businesses
Cons
Chatbot functionality is restricted to higher-priced tiers
Limited reporting features compared to enterprise-level competitors
Notification sounds can occasionally be inconsistent on mobile
Who Should Use Chaport?
Ideal for small to mid-sized e-commerce businesses and SaaS startups looking for an affordable way to automate customer support and lead generation.
Best for Company Sizes
solopreneur
small-business
mid-market
Popular Industries
Our Verdict
Chaport is a strong contender if you need a modern, easy-to-use live chat solution that doesn't break the bank. The free plan is perfect for testing the waters, while the paid tiers offer essential automation tools like chatbots and multi-channel integrations that help you scale your operations.
While it may lack the deep enterprise analytics found in more expensive platforms, its simplicity and focus on core communication make it highly effective. Consider this if you want to improve your website's conversion rate and provide faster support without a steep learning curve.
Ready to Try Chaport?
Start your 14-day free trial today—no credit card required. See why over 0 teams trust Chaport