Chargebacks911 vs Shufti Pro Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

Chargebacks911

0.0 (0 reviews)

Chargebacks911 provides a comprehensive chargeback management platform that combines automated technology and human intelligence to help you reduce dispute rates, recover lost revenue, and prevent future payment fraud.

Starting at --
Free Trial NO FREE TRIAL
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Shufti Pro

0.0 (0 reviews)

Shufti Pro provides automated identity verification and KYC solutions to help you onboard legitimate customers while preventing fraud and ensuring global regulatory compliance.

Starting at --
Free Trial 7 days

Quick Comparison

Feature Chargebacks911 Shufti Pro
Website chargebacks911.com shuftipro.com
Pricing Model Custom Custom
Starting Price Custom Pricing Custom Pricing
FREE Trial ✘ No free trial ✓ 7 days free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment cloud saas saas mobile
Integrations Salesforce Magento Shopify BigCommerce Stripe Braintree Adyen Authorize.net WooCommerce Oracle Salesforce WordPress Shopify Zapier Microsoft Dynamics 365 Magento
Target Users mid-market enterprise small-business mid-market enterprise
Target Industries retail travel digital-goods finance gaming crypto
Customer Count 0 0
Founded Year 2011 2017
Headquarters Clearwater, USA London, UK

Overview

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Chargebacks911

Chargebacks911 is a dedicated dispute management platform designed to help you take control of your payment recovery process. Instead of losing revenue to friendly fraud or administrative errors, you can use this end-to-end solution to automate the collection of compelling evidence and submit responses to banks. It bridges the gap between your merchant data and the complex requirements of card networks like Visa and Mastercard.

You can scale your defense strategy regardless of your transaction volume, as the platform adapts to your specific industry risks. It helps you identify the root causes of disputes—whether they stem from criminal fraud, merchant error, or customer misunderstanding—so you can fix internal issues and protect your bottom line. It is ideal for mid-market and enterprise retailers processing high volumes of digital payments.

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Shufti Pro

Shufti Pro is an automated identity verification platform that helps you verify the identity of your customers in real-time. You can integrate its AI-powered tools into your onboarding process to scan government-issued IDs, perform facial recognition with liveness detection, and verify addresses. This allows you to confirm that your users are who they say they are within seconds, reducing manual review time and friction during sign-up.

The platform is designed for businesses of all sizes, from fintech startups to large enterprises, across 230+ countries and territories. You can use it to meet strict AML and KYC requirements while protecting your business from identity theft and account takeover attacks. It offers flexible integration options, including web and mobile SDKs, so you can maintain a consistent brand experience for your users.

Overview

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Chargebacks911 Features

  • Intelligent Source Detection Identify the true cause of every dispute so you can distinguish between criminal fraud, merchant error, and friendly fraud.
  • Automated Dispute Responses Generate and submit data-driven representment packages automatically to recover lost revenue without manual paperwork or spreadsheets.
  • Real-Time Alerts Receive instant notifications of incoming disputes so you can issue refunds immediately and prevent them from impacting your chargeback ratio.
  • Merchant Compliance Review Scan your internal processes to find and fix the specific triggers that cause customers to file disputes against your business.
  • Tactical Dispute Lab Test different response strategies and evidence sets to see which methods yield the highest win rates for your specific industry.
  • Post-Transaction Monitoring Track your processing health across multiple merchant accounts and acquirers from a single, centralized management dashboard.
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Shufti Pro Features

  • ID Verification. Verify government-issued documents from over 230 countries using AI that detects tampered or forged IDs in seconds.
  • Facial Biometrics. Match your user's live selfie against their ID photo with 3D liveness detection to prevent spoofing attacks.
  • AML Screening. Screen your customers against 1,700+ global watchlists and PEP lists to ensure you stay compliant with international regulations.
  • Address Verification. Confirm your user's physical location by automatically extracting data from utility bills, bank statements, and tax invoices.
  • OCR Data Extraction. Extract text from documents automatically in over 150 languages to eliminate manual data entry for your team.
  • Video KYC. Conduct live, recorded video interviews with customers for high-risk verifications that require a human touch.

Pricing Comparison

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Chargebacks911 Pricing

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Shufti Pro Pricing

Pros & Cons

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Chargebacks911

Pros

  • Significantly reduces manual labor involved in dispute management
  • Provides deep visibility into chargeback root causes
  • Helps maintain healthy merchant account standing with banks
  • Performance-based pricing aligns their success with your recovery
  • Expert support helps navigate complex card brand rules

Cons

  • Initial technical integration requires significant developer resources
  • Dashboard interface has a slight learning curve
  • Custom pricing makes it difficult to budget upfront
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Shufti Pro

Pros

  • Fast verification results typically delivered in under 30 seconds
  • Extensive global coverage supporting thousands of ID types
  • Easy integration with well-documented APIs and mobile SDKs
  • Highly accurate AI reduces the need for manual reviews

Cons

  • Custom pricing requires a sales call for specific quotes
  • Dashboard interface can feel cluttered for new users
  • Occasional delays in support response for lower-tier accounts
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