Chatarmin
Chatarmin is a WhatsApp marketing software that helps you scale your business through automated messaging, customer support integration, and GDPR-compliant communication directly on the world's most popular chat app.
Glia
Glia provides a unified digital customer service platform that combines co-browsing, video, and voice to help you support customers directly within your website or mobile application.
Quick Comparison
| Feature | Chatarmin | Glia |
|---|---|---|
| Website | chatarmin.com | glia.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $199/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2021 | 2012 |
| Headquarters | Vienna, Austria | New York, USA |
Overview
Chatarmin
Chatarmin is a specialized WhatsApp marketing and automation platform designed to help you reach customers where they are most active. You can build automated chat flows, send bulk marketing campaigns, and manage customer support queries through a centralized WhatsApp Business API interface. It eliminates the risk of account bans by using official channels while providing deep integration with your existing tech stack.
You can sync your shop data to trigger abandoned cart recovery messages or shipping updates automatically. The platform is built with a focus on European privacy standards, ensuring your communication remains fully GDPR-compliant. Whether you are a small boutique or a scaling e-commerce brand, you can use these tools to increase retention and drive higher conversion rates than traditional email marketing.
Glia
Glia helps you transform how you interact with customers by bringing the human touch to digital channels. Instead of forcing customers to leave your website to call a support line, you can meet them exactly where they are using integrated voice, video, and chat. This unified approach eliminates the friction of traditional support and keeps your customers engaged within your digital property.
You can guide customers through complex processes in real-time using high-precision co-browsing, allowing your team to see what the customer sees without compromising privacy. The platform is specifically designed for high-stakes industries like banking, insurance, and credit unions where security and trust are paramount. By consolidating all communication tools into a single representative desktop, you can reduce handle times and significantly improve your customer satisfaction scores.
Overview
Chatarmin Features
- Visual Flow Builder Create complex automated chat journeys with a drag-and-drop interface to guide customers from greeting to purchase.
- Shopify Integration Sync your store data to send automated abandoned cart reminders and order confirmations directly through WhatsApp.
- Klaviyo Sync Connect your email marketing segments with WhatsApp to create a unified multi-channel experience for your subscribers.
- Bulk Campaigns Send personalized marketing blasts to your entire contact list while staying compliant with WhatsApp Business policies.
- Shared Team Inbox Manage all incoming customer messages in one place so your support team can collaborate and respond faster.
- WhatsApp Newsletters Build and scale a loyal subscriber base with recurring updates that boast significantly higher open rates than email.
Glia Features
- Dual-Sourced Co-Browsing. Guide your customers through complex forms and websites in real-time by seeing exactly what they see on their screen.
- Digital Voice and Video. Transition instantly from a chat to a voice or video call to resolve sensitive issues with a personal touch.
- Unified Desktop. Manage all your customer interactions—from chat to phone—in one single interface to keep your workflow organized and efficient.
- Conversational AI. Deploy intelligent virtual assistants that handle routine queries automatically and hand off complex issues to your live team.
- On-Screen Collaboration. Draw on your customer's screen or highlight specific elements to provide clear, visual instructions during a support session.
- Secure Messaging. Exchange sensitive documents and messages within a secure, encrypted environment that meets strict financial and insurance compliance standards.
Pricing Comparison
Chatarmin Pricing
- Official WhatsApp Business API
- Visual Flow Builder
- Campaign Tool
- Standard Integrations
- Shared Team Inbox
- GDPR Compliance
- Everything in Smarter, plus:
- Advanced Shopify Integration
- Klaviyo Two-Way Sync
- Priority Support
- Custom Webhooks
- Advanced Analytics
Glia Pricing
Pros & Cons
Chatarmin
Pros
- Deep integration with Shopify and Klaviyo ecosystems
- Full GDPR compliance for European businesses
- High open and click-through rates compared to email
- User-friendly visual builder for automation flows
Cons
- Higher starting price point than basic tools
- Requires WhatsApp Business API approval process
- Learning curve for complex multi-step automations
Glia
Pros
- Seamless transition between chat, voice, and video
- Industry-leading co-browsing accuracy and security
- Reduces customer effort by staying on-page
- Excellent reporting on representative performance and metrics
- Strong focus on compliance for financial institutions
Cons
- Initial setup requires technical resources for integration
- Higher price point than basic chat tools
- Learning curve for managing multiple simultaneous channels