ChowNow Reviews, Pricing, Features & Alternatives in 2026
ChowNow is an online ordering and marketing platform that helps independent restaurants build their own branded digital storefronts to take commission-free orders directly from their customers.
ChowNow provides you with the tools to take control of your restaurant's digital presence and eliminate high third-party delivery fees. You can launch your own branded ordering system across your website, social media profiles, and a custom-built mobile app. This allows you to keep 100% of your profits on every order while capturing valuable customer data that third-party apps usually keep for themselves.
The platform focuses on sustainable growth by providing you with automated marketing tools and a dedicated success manager to help increase your order volume. Whether you run a single local eatery or a growing regional chain, you can manage your entire digital menu and track sales performance through a centralized dashboard. It integrates directly with your existing POS system to keep your kitchen operations running smoothly without manual data entry.
Screenshots & Interface
Key Features
Stop losing your margins to high commissions and start building direct relationships with your guests. ChowNow gives you a complete digital toolkit to turn your website and social media followers into loyal, repeat customers.
Commission-Free Ordering
Keep every dollar you earn from your online orders instead of paying 15-30% in fees to third-party delivery platforms.
Branded Mobile Apps
Launch your own custom-branded iOS and Android apps so your customers can order directly from their home screens.
OrderBetter Network
Get discovered by new diners through a network of high-traffic sites like Google, Yelp, and TripAdvisor with integrated ordering.
Automated Marketing
Send automated email campaigns and push notifications to your customers to drive repeat business and increase order frequency.
POS Integrations
Sync your online orders directly with your existing point-of-sale system to eliminate manual entry and reduce kitchen errors.
Customer Data Ownership
Access your own customer database including email addresses and order history to power your personalized marketing efforts.
Integrations
Square
Toast
Clover
Revel Systems
NCR Aloha
Oracle MICROS
Google Maps
Yelp
Instagram
Mailchimp
Pricing Plans
ChowNow offers flexible pricing designed to help you scale without losing your profits to commissions. You can start with a basic online presence for free or upgrade to a full-service suite. Paid plans typically involve a monthly subscription fee and a one-time setup cost, ensuring your costs remain predictable as you grow.
Responsive customer support and dedicated success managers
Easy-to-use interface for updating menus quickly
Cons
Initial setup fees can be high
Requires your own staff for local delivery
Limited customization options for the mobile app
Who Should Use ChowNow?
Perfect for independent restaurant owners and small chains who want to avoid third-party commissions and own their customer data.
Best for Company Sizes
small-business
mid-market
Popular Industries
restaurant
hospitality
Our Verdict
ChowNow is a top-tier choice if you are tired of losing 30% of your revenue to delivery apps. By switching to a flat-fee model, you can significantly increase your take-home profit while building a brand that you actually own.
While you will need to manage your own delivery or use their Flex delivery integration, the long-term savings and data ownership are worth the trade-off. Highly recommended for local restaurants looking to build a sustainable, independent digital business.
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