CipherHealth
CipherHealth is a comprehensive patient engagement platform that automates clinical workflows and communication to improve patient outcomes and experience across the entire care continuum for healthcare providers.
TigerConnect
TigerConnect is a clinical communication and collaboration software that provides secure messaging, alarm management, and physician scheduling to help healthcare teams coordinate patient care more efficiently and safely.
Quick Comparison
| Feature | CipherHealth | TigerConnect |
|---|---|---|
| Website | cipherhealth.com | tigerconnect.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2009 | 2010 |
| Headquarters | New York, USA | Santa Monica, USA |
Overview
CipherHealth
CipherHealth is a patient engagement platform designed to help you bridge the gap between clinical visits and home recovery. You can automate outreach through voice, text, and email to ensure patients follow their care plans and stay connected to your clinical teams. By digitizing manual processes like post-discharge follow-ups and bedside rounding, you reduce the administrative burden on your staff while identifying at-risk patients who need immediate intervention.
The platform serves large health systems, hospitals, and physician groups looking to improve patient satisfaction scores and clinical outcomes. You can use it to manage preventative care reminders, collect real-time feedback during hospital stays, and coordinate transitions of care. It integrates directly with your existing EHR to provide a unified view of patient interactions and health status.
TigerConnect
TigerConnect helps you streamline clinical workflows by bringing all your communication into one secure, HIPAA-compliant platform. You can stop relying on outdated pagers and fragmented systems, replacing them with real-time messaging, voice, and video. It connects your entire care team—including physicians, nurses, and allied health professionals—to ensure everyone stays aligned on patient needs.
You can integrate the platform with your existing EHR and nurse call systems to receive critical alerts directly on your mobile device. This allows you to respond to patient needs faster and reduce alarm fatigue. Whether you are managing a single clinic or a multi-hospital system, the platform helps you automate scheduling and coordinate transitions of care without the usual manual bottlenecks.
Overview
CipherHealth Features
- Automated Outreach Reach your entire patient population automatically via personalized text, voice, or email messages to confirm appointments or check recovery status.
- Digital Rounding Conduct digital bedside rounds to capture patient feedback in real-time and alert the right staff members to resolve issues immediately.
- Post-Discharge Follow-up Identify patients at high risk for readmission by sending automated check-ins after they leave the hospital to monitor their recovery progress.
- Preventative Care Alerts Boost your screening rates by sending automated reminders for wellness visits, vaccinations, and chronic disease management tasks to your patients.
- Patient Self-Scheduling Empower your patients to book their own appointments online, reducing your call volume and improving the overall scheduling experience.
- Real-Time Analytics Track your engagement performance and patient sentiment through visual dashboards that highlight areas for operational improvement across your facility.
TigerConnect Features
- Secure Messaging. Send HIPAA-compliant texts, images, and videos to your colleagues so you can share patient data safely.
- Clinical Collaboration. Create group conversations around specific patients or shifts to keep the entire care team updated instantly.
- Physician Scheduling. Manage complex on-call schedules and sync them with messaging so you always reach the right provider.
- Alarm Management. Receive filtered, high-priority alerts from physiological monitors and nurse call systems directly on your smartphone.
- Patient Engagement. Communicate directly with patients and their families via secure links without requiring them to download an app.
- Role-Based Routing. Message a specific role, like 'On-Call Cardiologist,' instead of searching for an individual's name or number.
- Video & Voice Calling. Launch HD video consultations or VoIP calls from within the chat interface to discuss urgent cases.
- EHR Integration. View patient data and clinical context alongside your conversations to make more informed care decisions.
Pricing Comparison
CipherHealth Pricing
TigerConnect Pricing
Pros & Cons
CipherHealth
Pros
- Significantly reduces manual workload for nursing staff
- Improves HCAHPS scores through better patient communication
- Identifies patient safety issues before they escalate
- Integrates effectively with major EHR systems like Epic
Cons
- Initial configuration requires significant clinical staff input
- Reporting tools can be complex for new users
- Custom pricing makes it difficult for small practices
TigerConnect
Pros
- Significant reduction in internal email volume
- Intuitive interface similar to popular consumer apps
- Reliable delivery notifications for urgent messages
- Simplifies the process of finding on-call staff
- Strong security features ensure HIPAA compliance
Cons
- Occasional delays in push notifications
- Initial setup of integrations is complex
- Mobile app can consume significant battery life
- Desktop version lacks some mobile features