ClearlyRated vs Custon

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Mar 2026 8 min read

ClearlyRated

ClearlyRated helps you collect actionable customer feedback, gain real-time insights, and manage your reputation with automated, industry-specific surveys tailored for B2B service firms.

0.0 (0 reviews)
Starting at --
Free Trial 14 days
VS

Custon

Custon offers PerformWorks, a customer experience management platform that empowers you to continuously collect and analyze customer feedback, turning it into actionable insights to boost satisfaction, loyalty, and profitability.

0.0 (0 reviews)
Starting at --
Free Trial 30 days

Quick Comparison

Feature Monday.com Asana
Starting Price $8/user/mo $10.99/user/mo
Free Plan ✓ Yes (2 seats) ✓ Yes (15 users)
Free Trial 14 days 30 days
Deployment Cloud-based Cloud-based
Mobile Apps ✓ iOS, Android ✓ iOS, Android
Integrations 200+ 100+
Gantt Charts ✓ Timeline view ✓ Timeline view
Automation ✓ Advanced ✓ Basic
Best For Visual teams, automation Task-focused teams

Overview

C

ClearlyRated

<p>ClearlyRated offers a streamlined platform to gather and analyze customer experience data with automated NPS surveys tailored to various B2B industries. It enables you to effortlessly collect feedback, identify client risks and growth opportunities, and improve client satisfaction, all through pre-designed, customizable surveys.</p> <p>With ClearlyRated, you gain access to AI-powered sentiment analysis, predictive analytics, and benchmarking against industry data. It helps you respond quickly to feedback, build a strong online reputation with marketing toolkits and public profile pages, and drive business growth by turning insights into actionable steps. This platform fits firms that want an easier, targeted approach to CX management with automated workflows and real-time analytics.</p>

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Custon

<p>Custon delivers PerformWorks, a SaaS platform designed to help you smartly collect customer experience data across the entire customer lifecycle. It enables you to hear your customers' voices in real time, providing deep insight into how they experience your services and products. With custodial focus on customer experience, this tool helps you understand moments of truth and empowers you to take action to improve service, ultimately increasing customer loyalty and profitability. It serves B2B and B2C markets, addressing both complex and simpler customer relationships alike.</p> <p>PerformWorks facilitates continuous feedback collection via multiple channels, such as event-driven feedback requests or a customer experience app. Using a 5-step approach (connect, collect, create, change, cash), the platform turns raw feedback into strategic customer insight. This positions you to monitor and improve customer satisfaction throughout the customer journey. Custon targets business leaders in commercial, finance, operations, IT, and customer-facing roles, providing a solution that is easy, safe, and affordable to implement. Custon is a Netherlands-based company emphasizing customer-centric software innovation.</p>

Pricing Comparison

M

ClearlyRated Pricing

Free
$0
  • Up to 2 seats
  • Unlimited boards
  • 200+ templates
A

Custon Pricing

Free
$0
  • Up to 15 users
  • Unlimited tasks
  • List & Board views

Pros & Cons

M

ClearlyRated

Pros

  • Highly visual and intuitive
  • Powerful automation
  • 200+ integrations
  • Great mobile apps

Cons

  • Can get expensive for larger teams
  • Free plan limited to 2 users
  • Learning curve for advanced features
A

Custon

Pros

  • Excellent task dependencies
  • Free plan supports 15 users
  • Strong reporting features
  • Great for enterprise teams

Cons

  • Higher starting price
  • Less visual than Monday.com
  • Fewer integrations

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