Client Hub
Client Hub is an all-in-one practice management and client collaboration platform designed for accounting and bookkeeping firms to automate data collection and streamline internal workflows through a secure portal.
Process Street
Process Street is a modern process management platform that helps you create, track, and automate core business workflows through interactive checklists to ensure your team follows consistent operating procedures.
Quick Comparison
| Feature | Client Hub | Process Street |
|---|---|---|
| Website | clienthub.app | process.st |
| Pricing Model | Subscription | Freemium |
| Starting Price | $59/month | Free |
| FREE Trial | ✓ 14 days free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2018 | 2014 |
| Headquarters | Florida, USA | San Francisco, USA |
Overview
Client Hub
Client Hub is a specialized practice management platform built specifically for accounting and bookkeeping professionals who need to eliminate the friction of client communication. You can move away from cluttered email threads by using a dedicated portal where clients can answer queries, upload documents, and track their own tasks. The platform focuses on solving the 'missing information' problem by sending automated reminders to clients until they provide the data you need to complete your work.
Beyond client interaction, you can manage your entire firm's internal operations with robust workflow tools. You can create recurring jobs, assign tasks to your team, and track progress across your entire client base from a single dashboard. By integrating deeply with QuickBooks Online, the software allows you to map uncategorized transactions directly to client questions, ensuring your books stay accurate without manual data entry or constant back-and-forth follow-ups.
Process Street
Process Street is a simple way for you to manage your team's recurring checklists and procedures. Instead of static documents that sit in a folder, you get interactive workflows that guide your team through every step of a task. You can create rich documents with images, videos, and form fields to capture data as work happens, ensuring nothing falls through the cracks during complex operations.
You can use it for everything from employee onboarding and client setups to content approvals and safety inspections. The platform helps you maintain high standards by providing visibility into who is doing what and when. It scales with your needs, offering a free version for individuals and robust paid plans for teams that need advanced automation, conditional logic, and role-based permissions.
Overview
Client Hub Features
- Automated Client Tasks Create tasks for your clients with automated reminders so you never have to manually nag them for missing documents again.
- QuickBooks Integration Pull uncategorized transactions directly into the portal so clients can clarify expenses without leaving the app or using spreadsheets.
- Secure File Sharing Exchange sensitive financial documents in a secure, encrypted environment that keeps your firm compliant and your client data protected.
- Internal Workflow Management Organize your firm's internal work with recurring jobs, task dependencies, and team assignments to ensure no deadline is missed.
- Mobile Client App Give your clients a dedicated mobile app so they can answer your questions and upload files instantly from their phones.
- White-Labeled Portal Brand the client experience with your own logo and colors to provide a professional, cohesive look for your accounting firm.
Process Street Features
- Interactive Checklists. Turn your static SOPs into live checklists where you can track progress and ensure your team follows every step.
- Conditional Logic. Create truly dynamic workflows that automatically adapt and show or hide tasks based on the data you enter.
- Collaborative Approvals. Streamline your decision-making by setting up single or multi-stage approval flows for any task or document.
- Data Capture Forms. Collect structured data within your workflows using form fields, then sync that information directly to your other tools.
- Task Assignments. Assign specific steps to different team members and set dynamic due dates to keep your projects on schedule.
- Workflow Automations. Connect your processes to thousands of apps to trigger actions automatically and eliminate manual data entry.
Pricing Comparison
Client Hub Pricing
- Unlimited clients
- Secure client portal
- Automated client reminders
- QuickBooks Online integration
- Mobile app for clients
- Document storage
- Everything in Collaborate, plus:
- Internal workflow management
- Recurring jobs and tasks
- Team collaboration tools
- Firm-wide dashboard
- Standardized templates
Process Street Pricing
- 1 active workflow
- Unlimited pages
- Unlimited storage (5MB/file)
- Email support
- Standard templates
- Everything in Free, plus:
- Up to 5 members
- Unlimited workflow runs
- Conditional logic
- Stop tasks
- Role-based permissions
Pros & Cons
Client Hub
Pros
- Significantly reduces time spent chasing clients for information
- Deep integration with QuickBooks simplifies bank reconciliation
- Easy for non-technical clients to use and navigate
- Consolidates multiple tools into one practice management hub
Cons
- Mobile app features are more limited for firm owners
- Initial setup of complex workflows requires time investment
- Limited integrations outside of the QuickBooks ecosystem
Process Street
Pros
- Intuitive interface makes creating complex workflows simple
- Conditional logic handles complicated business rules easily
- Strong integration capabilities with Zapier and Slack
- Excellent for maintaining consistency across remote teams
Cons
- Pricing can be high for very small teams
- Mobile app experience is less robust than desktop
- Steep learning curve for advanced automation features