Cloudbeds
Cloudbeds is a hospitality management software that combines property management, channel distribution, and booking engine capabilities into a single platform to help independent hotels and rentals increase their global reach.
Hostaway
Hostaway is an all-in-one vacation rental management software that helps property managers scale their business by automating operations, managing channel distributions, and centralizing guest communications into a single dashboard.
Quick Comparison
| Feature | Cloudbeds | Hostaway |
|---|---|---|
| Website | cloudbeds.com | hostaway.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2015 |
| Headquarters | San Diego, USA | Helsinki, Finland |
Overview
Cloudbeds
Cloudbeds is a unified hospitality platform designed to help you run your lodging business more efficiently. Instead of juggling multiple disconnected tools, you get a single system that syncs your front desk, housekeeping, and accounting. You can manage your daily operations through a visual calendar that updates in real-time, ensuring you never double-book a room again.
The platform helps you grow your revenue by connecting your inventory to hundreds of online travel agencies like Booking.com and Expedia. You also get a commission-free booking engine to convert more visitors directly on your own website. Whether you manage a boutique hotel, a hostel, or a vacation rental, the software scales to your specific needs with tiered pricing and modular add-ons.
Hostaway
Hostaway is a comprehensive platform designed to help you manage and scale your vacation rental business with ease. Whether you handle a handful of properties or manage thousands, you can centralize your entire operation by connecting with major booking channels like Airbnb, VRBO, and Booking.com. You can eliminate double bookings and manual updates by using the industry-leading channel manager that syncs availability and rates in real-time.
The software solves the complexity of multi-channel hosting by providing a unified inbox for all guest messages and automated tools for tasks like cleaning coordination and payment processing. You can build your own direct booking website to reduce commission fees and use the open API to connect with hundreds of industry tools. It is built specifically for property managers who need a reliable, scalable solution to grow their portfolio without increasing their administrative workload.
Overview
Cloudbeds Features
- Property Management System Manage check-ins, check-outs, and guest folios from a drag-and-drop calendar that keeps your entire team in sync.
- Channel Manager Distribute your rooms across 300+ global channels instantly and keep your rates and availability updated everywhere automatically.
- Booking Engine Accept direct, commission-free reservations on your website and social media pages to increase your overall profit margins.
- Revenue Management Adjust your pricing automatically based on market demand and competitor rates to ensure you always get the best price.
- Guest Engagement Send automated pre-arrival and post-stay emails or text messages to improve guest satisfaction and drive repeat business.
- Integrated Payments Process credit cards and digital payments securely within the platform to simplify your checkout and reconciliation process.
Hostaway Features
- Channel Manager. Sync your calendars, rates, and listings across Airbnb, VRBO, and Expedia instantly to prevent overbookings.
- Unified Inbox. Read and respond to every guest message from every channel in one single, organized conversation thread.
- Direct Booking Engine. Create your own professional website to accept direct reservations and save money on third-party channel commissions.
- Automated Messaging. Schedule check-in instructions and review reminders to be sent automatically based on specific guest triggers.
- Task Management. Coordinate your cleaning and maintenance teams by automatically assigning tasks and tracking their completion status.
- Payment Processing. Collect payments, security deposits, and guest identities securely through integrated gateways like Stripe and PayPal.
- Multi-Unit Support. Manage complex property types like boutique hotels or multi-unit buildings with specialized inventory management tools.
- Owner Portal. Give your property owners transparent access to performance reports, monthly statements, and upcoming booking data.
Pricing Comparison
Cloudbeds Pricing
Hostaway Pricing
Pros & Cons
Cloudbeds
Pros
- All-in-one system eliminates the need for third-party integrations
- User interface is modern and easy for new staff to learn
- Channel manager syncs quickly to prevent overbookings
- Excellent customer support available in multiple languages
Cons
- Initial setup and data migration can be time-consuming
- Reporting tools can feel complex for very small properties
- Mobile app has fewer features than the desktop version
Hostaway
Pros
- Extremely reliable sync with major booking channels
- Highly responsive and knowledgeable customer support team
- User-friendly interface that is easy to navigate
- Extensive list of third-party software integrations
- Robust mobile app for managing tasks remotely
Cons
- Initial setup and onboarding takes significant time
- Custom pricing makes it hard to compare costs
- Advanced reporting features have a learning curve