Collect!
Collect! is a flexible debt collection software providing automated workflows and integrated communication tools to help agencies and credit departments manage accounts receivable and maximize recovery rates.
Fiserv
Fiserv provides integrated financial technology solutions including payment processing, banking software, and merchant services to help you manage transactions and move money efficiently across your entire business network.
Quick Comparison
| Feature | Collect! | Fiserv |
|---|---|---|
| Website | collect.org | fiserv.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $60/month | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1991 | 1984 |
| Headquarters | Victoria, Canada | Milwaukee, USA |
Overview
Collect!
Collect! is a scalable credit and collections ecosystem designed to help you streamline the entire debt recovery lifecycle. Whether you are a startup agency or a large enterprise credit department, you can manage your accounts with automated letter sending, integrated dialers, and real-time reporting. The platform adapts to your specific business rules, allowing you to build custom workflows that match your unique collection strategies.
You can choose between cloud-based or on-premise deployments depending on your security and infrastructure needs. The software focuses on increasing your team's productivity by reducing manual data entry and providing a centralized hub for all debtor communications. By using its modular architecture, you can add features like credit bureau reporting and payment processing as your business grows.
Fiserv
Fiserv offers a massive suite of financial tools designed to help you move money and information with ease. Whether you run a small retail shop or a global financial institution, you can use their technology to process credit cards, manage core banking operations, and prevent fraud. You get access to the Clover POS system for storefront management and Carat for enterprise-level omnichannel commerce, ensuring you can meet your customers wherever they choose to shop.
The platform solves the complexity of modern finance by unifying merchant acquiring, billing, and digital banking into a single ecosystem. You can streamline your back-office operations, offer diverse payment methods to your clients, and use real-time data to make smarter business decisions. It scales from local boutiques to the world's largest banks, providing the infrastructure needed to compete in a digital-first economy.
Overview
Collect! Features
- Automated Workflows Set up trigger-based events to automatically send letters, assign tasks, and update account statuses without manual intervention.
- Credit Bureau Reporting Report your accounts to major credit bureaus accurately using built-in Metro 2 formatting to encourage faster payments.
- Integrated Dialer Connect with more debtors in less time by using integrated telephony features that launch calls directly from the software.
- Custom Report Writer Build your own detailed reports to track collector performance, commission calculations, and overall agency recovery rates.
- Payment Processing Accept credit cards and ACH payments directly within the debtor screen to settle accounts instantly and securely.
- Client Web Portal Give your clients secure access to view their account progress and upload new placements through a dedicated online interface.
Fiserv Features
- Clover POS Integration. Accept payments, track inventory, and manage your staff through a sleek, all-in-one point-of-sale system built for growth.
- Omnichannel Commerce. Sell products across physical stores, mobile apps, and online websites while keeping all your transaction data in one place.
- Digital Banking Suite. Provide your customers with modern mobile banking experiences, including instant transfers, bill pay, and secure account management tools.
- Fraud Protection. Identify and block suspicious transactions in real-time using advanced machine learning to keep your business and customers safe.
- Real-time Reporting. Access deep insights into your sales performance and cash flow through intuitive dashboards that update the moment a sale happens.
- Card Issuing Services. Create and manage your own branded credit, debit, or prepaid card programs to build customer loyalty and brand recognition.
Pricing Comparison
Collect! Pricing
- Cloud-based deployment
- Basic account management
- Standard reporting tools
- Automated letter templates
- Email support access
- Everything in Lite, plus:
- Credit bureau reporting
- Advanced workflow automation
- Integrated payment processing
- Custom report writer
- Multi-user support
Fiserv Pricing
Pros & Cons
Collect!
Pros
- Highly customizable interface adapts to unique business rules
- Strong automation capabilities reduce repetitive manual tasks
- Reliable credit bureau reporting with Metro 2 compliance
- Responsive technical support team for complex setups
Cons
- Initial setup requires significant time and configuration
- Interface feels dated compared to modern web apps
- Steep learning curve for the custom report writer
Fiserv
Pros
- Extremely reliable uptime for high-volume payment processing
- Clover hardware is highly intuitive for retail staff
- Comprehensive suite covers almost every financial need
- Strong security features and regulatory compliance support
Cons
- Complex contract terms can be difficult to navigate
- Customer support response times vary by account size
- Pricing structures are often opaque for smaller merchants