ConsignPro Review: Consignment Software Trusted by 5,000+ Shops

Drowning in disorganized inventory and manual logs?

If you’re running a consignment or resale shop, you know how chaotic it gets tracking thousands of items, sales, and consignors across multiple spreadsheets or paper ledgers.

The truth is, disorganization is costing you valuable time every single day—and it’s leading to lost sales, missed payouts, and frustrated consignors.

That’s why I took a hard look at how ConsignPro builds simplicity and efficiency into every step, from barcode-based inventory management to direct deposits and easy consignor tracking, with a learning curve that’s unusually short.

In this review, I’ll show you how ConsignPro lets you get back to serving customers instead of wrestling with software, breaking down where it truly fixes the core operational mess.

Here’s what you’ll find in this ConsignPro review: my hands-on experience with its core features, an honest look at pricing, strengths and drawbacks, and how it stacks up to current alternatives for 2025.

You’ll walk away knowing if this platform offers the features you need to finally feel confident about your shop’s day-to-day management.

Let’s get started.

ConsignPro Overview

ConsignPro has been a fixture in the resale world since its founding in 1996. I find their origin compelling: based in San Diego, the software was initially created to solve problems for a single family-owned store.

They specifically cater to consignment and resale businesses, especially for less tech-savvy owners who value simplicity over complexity. You’ll notice their approach isn’t about chasing every new trend, but providing a stable, daily-use tool that reliably gets the job done.

The most critical development is their announced merger with SimpleConsign. We will analyze this pivotal shift through this ConsignPro review, as it redefines their future product roadmap for users.

Unlike newer cloud-first rivals, ConsignPro’s core advantage has historically been its deeply tailored on-premise feature set. To me, it feels like software built by people who truly understand the day-to-day needs of a real consignment store.

They work with an impressive base of over 5,000 independent resale shops. That scale tells me their focused model has resonated with dedicated small business owners for decades.

From my perspective, their current strategy is now centered on guiding their loyal user base toward a modern, cloud-based future on the SimpleConsign platform, rightly acknowledging the industry’s shift away from desktop-only systems.

Now let’s examine their capabilities.

ConsignPro Features

Still struggling with disconnected consignment software?

ConsignPro features offer an integrated suite designed to streamline every aspect of your consignment or resale business. Here are five main ConsignPro features that tackle common pain points for shop owners.

1. Point of Sale (POS) and Retail Management

Is your checkout process slow and clunky?

Inefficient POS systems can frustrate customers and lead to long lines. This often results in lost sales and a poor shopping experience.

ConsignPro transforms your Windows computer into a full POS workstation, making checkout quick and easy. From my testing, the ability to process credit cards directly within the software is a huge time-saver. This feature handles everything from discounts to sales taxes seamlessly.

This means you can provide a smooth, professional checkout experience that keeps customers happy and your lines moving.

2. Inventory Management & Barcoding

Is tracking inventory an endless headache?

Manually managing items from check-in to sale is time-consuming and prone to errors. This can lead to inaccurate records and lost profits.

ConsignPro provides robust inventory lifecycle management with integrated barcode tracking. What I found impressive is how you can scan manufacturer or custom barcodes for fast, error-free transactions. This feature handles every item’s journey from entry to disposition.

So you get precise control over your stock, reducing shrinkage and giving you clear visibility into every item’s status.

3. Consignor Management

Is managing consignor payouts a constant struggle?

Keeping track of consignor details, contracts, and commissions can be a complex, manual task. This often leads to errors and disputes.

ConsignPro excels at managing consignor relationships, automating payouts and contract creation. What I love about this feature is how consignors can view their account online, seeing sales and payments. This helps build trust and transparency.

This means you can simplify consignor relationships, saving countless hours on administrative tasks and improving communication with your partners.

4. Customer Relationship Management (CRM) & Loyalty

Are you struggling to retain your best customers?

Without clear customer insights, you can’t tailor marketing efforts effectively. This often results in missed opportunities to boost repeat business.

ConsignPro tracks customer data, including shopping frequency and spending habits, helping you understand your clientele better. Here’s where ConsignPro shines: it includes a built-in customer rewards program. This feature allows you to incentivize loyal shoppers.

This means you can easily identify your most valuable customers and create targeted campaigns to keep them coming back, increasing your sales.

5. Reporting & Accounting Integration

Is getting clear financial insights a chore?

Without comprehensive reports, making informed business decisions is incredibly difficult. This can hinder budgeting and strategic planning.

ConsignPro offers over 25 standard reports providing crucial insights into sales and operations. What you get is an integrated QuickBooks data bridge for seamless sales and payout transfers. This feature simplifies your bookkeeping process significantly.

This means you can quickly access vital business data, making your accounting process more efficient and providing the clarity needed for smart growth.

These ConsignPro features work together to create a complete solution for consignment shops, making complex operations manageable and efficient. Its integrated design aims to streamline your entire business from sales to accounting.

ConsignPro Pricing

Confused about software pricing?

ConsignPro pricing offers clear options through both one-time purchases and monthly rental plans, giving you flexibility to choose what best fits your budget.

Plan	Price & Features
Perpetual License	$1,495 (one-time purchase) • Single computer license • Printed User Guide & home copy • 1 year of support & updates • Add $395 per additional network computer
EZ Lease (Monthly Rental)	$129/month (single computer) • Ongoing support & updates • Online backups included • Add $29/month per additional network computer
Online Store Builder	Starts at $24/month ($99 setup fee) • 50 items ($24), 100 items ($29), 200 items ($34) • 500 items ($44), Unlimited items ($59) • Integrated with ConsignPro software
Optional Annual Support	$250/year (single computer) • Unlimited phone & email support • Version updates • For perpetual license after first year

1. Value Assessment

Great value for consignment shops.

From my cost analysis, ConsignPro’s dual pricing model — a one-time purchase or monthly lease — provides excellent budget flexibility. What impressed me is how the EZ Lease option includes ongoing support and updates, ensuring your software remains current without additional large upfront costs.

This means your business can choose a payment structure that aligns perfectly with your cash flow and long-term budget goals.

2. Trial/Demo Options

Evaluate before committing your budget.

While a traditional free trial isn’t explicitly mentioned for the full software, ConsignPro offers robust documentation and a comprehensive user guide. What I found regarding pricing is that the monthly EZ Lease acts as a flexible trial, allowing you to test the full system with lower initial commitment, which is beneficial.

This helps you evaluate the system’s fit for your operations and budget before a significant long-term investment.

3. Plan Comparison

Choosing the right option matters.

For long-term users, the perpetual license often proves more cost-effective over several years, especially if you prefer owning software outright. However, for startups or those prioritizing predictable operational expenses, the EZ Lease offers continuous support and updates, reducing future budgeting surprises.

This distinction helps you match ConsignPro pricing to your business’s specific capital expenditure strategy versus ongoing operational costs.

My Take: ConsignPro’s pricing model is highly adaptable, offering both ownership and subscription options, making it suitable for both established shops and new consignment businesses looking for budget control.

The overall ConsignPro pricing reflects transparent, flexible value for consignment businesses.

ConsignPro Reviews

What do actual users think?

This section dives into ConsignPro reviews, analyzing real user feedback to give you a balanced view of customer experiences and what you can truly expect from the software.

1. Overall User Satisfaction

Users seem consistently happy.

ConsignPro reviews show a clear pattern of high satisfaction, particularly among consignment shop owners. What I found in user feedback is how many users feel it genuinely saves them time, directly impacting their business bottom line.

This suggests you can expect tangible efficiency gains from daily operations.

2. Common Praise Points

Users consistently love its ease.

ConsignPro’s user-friendliness is a frequent highlight, with many reporting quick adoption within hours. From the reviews I analyzed, the exceptional customer support consistently stands out, described as knowledgeable, prompt, and effective in resolving issues.

This means you can likely train your staff quickly and count on reliable help.

3. Frequent Complaints

Some interface quirks emerge.

While largely positive, some ConsignPro reviews note its interface “lacks a modern, app-like” feel compared to newer solutions. What stands out in user feedback is how its Windows-only compatibility is a significant limitation for Mac users, requiring workarounds.

These concerns are typically minor for Windows users but critical for others.

Overall, ConsignPro reviews highlight strong satisfaction, especially with its support and practical benefits, despite minor interface or compatibility issues.

Best ConsignPro Alternatives

Too many choices creating decision paralysis?

The best ConsignPro alternatives include several strong options, each better suited for different consignment business sizes, budgets, and operational preferences.

1. SimpleConsign

Preparing for a platform transition?

SimpleConsign is an excellent alternative, especially if you’re a current ConsignPro user preparing for the announced transition or prefer a fully cloud-native solution from the start. What I found comparing options is that SimpleConsign offers seamless remote access and multi-terminal use, which is a significant advantage for modern businesses.

Choose SimpleConsign if you prioritize cloud accessibility and are ready for the future of ConsignPro’s ecosystem.

2. Ricochet Consignment Software

Need Mac compatibility and mobile flexibility?

Ricochet excels if your operations rely on Mac OS devices or require robust mobile accessibility for staff and customers on the go. Alternative-wise, Ricochet provides broad device deployment options, making it highly versatile for various hardware setups.

Consider this alternative when Mac OS compatibility and mobile device support are crucial for your daily operations.

3. Liberty4 Consignment

Seeking flexible deployment or multi-store support?

Liberty4 Consignment is ideal if you need the flexibility of choosing between on-premise or cloud deployment, or if you manage multiple store locations. From my competitive analysis, Liberty4 offers extensive multi-store and mobile access capabilities, which can be more comprehensive than ConsignPro’s traditional networking.

Choose Liberty4 if you manage several stores or prefer a choice in how your software is hosted.

4. RetailEdge

Prefer a one-time purchase for robust offline POS?

RetailEdge stands out for businesses preferring a one-time software license fee over recurring subscriptions, combined with strong offline functionality. What I found comparing options is that RetailEdge offers a hybrid model with local data storage, ensuring fast, real-time access even without internet, similar to ConsignPro’s offline strength.

Consider this alternative if you value a single upfront payment and robust, uninterrupted offline POS functionality.

Ultimately, the best ConsignPro alternatives depend on your specific business model and technical infrastructure needs.

ConsignPro Setup

Ready for your ConsignPro setup journey?

This ConsignPro review section will analyze the practical aspects of its deployment, helping you set realistic expectations for integrating it into your business.

1. Setup Complexity & Timeline

Expect a straightforward setup process.

ConsignPro’s intuitive design means you can get comfortable with the system and complete initial setup within hours, not weeks. From my implementation analysis, new employee training is also quick and easy, significantly reducing typical ramp-up times compared to more complex software.

You’ll quickly move from installation to operational use, making it ideal for businesses seeking rapid deployment.

2. Technical Requirements & Integration

Mind your operating system choice.

ConsignPro runs exclusively on Windows, so Mac users will need a different solution or Windows emulation. What I found about deployment is that it handles up to 15 networked workstations, supporting standard POS hardware like scanners and printers, and importantly, it functions offline.

Plan for Windows compatibility and ensure your existing POS hardware meets basic connectivity requirements for smooth integration.

3. Training & Change Management

User adoption is remarkably smooth.

ConsignPro offers a 140-page User Guide and live online training sessions, but its ease of use minimizes the learning curve. From my analysis, users report getting comfortable within hours, significantly simplifying the change management process for your team and new hires.

Prepare to leverage these accessible resources, but expect your staff to adapt quickly to the intuitive interface.

4. Support & Success Factors

Expect strong support during your implementation.

Customer support is consistently praised for being responsive and knowledgeable, available via phone and email. What I found about deployment is that the first year of technical support is free, ensuring you have immediate assistance to resolve any issues during setup and initial use.

Plan to utilize their direct support channels, as their reputation for helpfulness is a critical factor for a successful launch.

Overall, ConsignPro setup is highly accessible and user-friendly, emphasizing quick deployment and efficient staff training for immediate productivity gains.

Bottom Line

Is ConsignPro the right choice for your shop?

This ConsignPro review synthesizes my findings into a clear recommendation, helping you understand who this software best serves and why it might, or might not, be your ideal solution.

1. Who This Works Best For

Consignment shops prioritizing ease of use and local control.

ConsignPro is ideal for resale and consignment shop owners, from small boutiques to multi-chain operations, especially those valuing intuitive interfaces and robust on-premise functionality. From my user analysis, businesses that prefer their data to reside locally and require reliable operations even during internet outages will find it beneficial.

You’ll be particularly successful if your primary needs are efficient POS, comprehensive inventory tracking, and streamlined consignor management.

2. Overall Strengths

Exceptional ease of use paired with outstanding support.

The software succeeds by providing an incredibly user-friendly design and highly responsive customer support, covering point of sale, detailed inventory tracking, and consignor management. From my comprehensive analysis, its intuitive interface allows quick employee training and significant time savings in daily operations for your business.

These strengths directly translate into improved operational efficiency and a higher bottom line, making your daily tasks much smoother.

3. Key Limitations

Windows-only, on-premise deployment presents a hurdle.

ConsignPro’s primary drawbacks stem from its traditional Windows-only, on-premise nature, which may not suit shops seeking purely cloud-native solutions or Mac compatibility. Based on this review, it lacks a modern, app-like interface compared to newer cloud-based competitors, and its native integration ecosystem is less extensive.

These limitations are significant if you prioritize cloud accessibility or a very modern UI, but manageable if local deployment is your preference.

4. Final Recommendation

ConsignPro receives a conditional recommendation from me.

You should choose this software if you run a Windows-based consignment shop, prioritizing simplicity, core features, and unparalleled support. From my analysis, your decision should factor in the upcoming transition to SimpleConsign if long-term cloud solutions are desired, ensuring future compatibility and feature evolution for your business.

My confidence in this recommendation is high for its specific target audience, but evaluate the SimpleConsign path for future-proofing.

This ConsignPro review has provided a clear path for your decision, balancing its proven strengths with crucial future considerations before you commit.