Bazaarvoice
Bazaarvoice is a comprehensive user-generated content platform that helps you collect and display customer reviews, photos, and social content to build trust and increase sales across your e-commerce channels.
Contently
Contently is a comprehensive content marketing platform that combines enterprise-grade technology with a managed marketplace of creative talent to help you create, manage, and optimize high-performing content.
Quick Comparison
| Feature | Bazaarvoice | Contently |
|---|---|---|
| Website | bazaarvoice.com | contently.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2005 | 2010 |
| Headquarters | Austin, USA | New York, USA |
Overview
Bazaarvoice
Bazaarvoice helps you harness the power of your customers' voices to drive sales and build brand loyalty. You can collect authentic ratings, reviews, and visual content from your buyers and display them exactly where they matter most—on your product pages and across a global network of retail sites. This social proof helps you answer shopper questions and reduce return rates by providing real-world context for your products.
The platform also enables you to manage your brand reputation by responding to feedback and identifying top-performing products through detailed sentiment analysis. Whether you are a growing brand or a global retailer, you can use these insights to improve your product offerings and create more effective marketing campaigns based on what your customers actually care about.
Contently
Contently provides you with a centralized platform to manage your entire content lifecycle from ideation to distribution. You can streamline your production workflows, manage internal and external contributors, and ensure brand consistency across all your global marketing initiatives. The platform is designed to solve the complexity of scaling high-quality content creation for large organizations.
You get access to a vetted network of over 160,000 freelance creatives, including writers, editors, and videographers, directly within your dashboard. By using their proprietary data insights, you can identify content gaps and predict which topics will resonate most with your specific audience. It effectively replaces fragmented tools with a single system of record for your brand's stories.
Overview
Bazaarvoice Features
- Ratings and Reviews Collect and display authentic customer feedback on your site to build immediate trust with new shoppers.
- Visual Content Syndication Gather customer photos and videos from social media to show your products in real-life settings.
- Retail Syndication Distribute your collected reviews to a massive network of global retailers to increase visibility everywhere you sell.
- Questions and Answers Answer shopper questions directly on product pages to remove purchase hurdles and lower your return rates.
- Sampling Campaigns Send products to targeted advocates to generate high-quality reviews and buzz before a major product launch.
- Insights and Analytics Analyze customer sentiment and competitive benchmarks to identify exactly how to improve your product performance.
Contently Features
- Smart Talent Matching. Find and hire the perfect freelance experts from a vetted network of 160,000+ creatives based on your specific industry.
- Visual Editorial Calendar. Plan your entire content strategy and track production status across teams with a drag-and-drop visual interface.
- Customizable Workflows. Build automated approval paths that match your internal processes to ensure every piece of content meets your standards.
- Content Value Analytics. Measure the actual ROI of your content by tracking engagement metrics and calculating the cost-per-click equivalent of your organic reach.
- Global Brand Governance. Store all your brand guidelines and assets in one place to ensure every contributor stays on-brand and compliant.
- Strategy Suite. Use data-driven insights to identify high-opportunity topics and plan your content calendar based on what your audience actually wants.
Pricing Comparison
Bazaarvoice Pricing
Contently Pricing
Pros & Cons
Bazaarvoice
Pros
- Massive retail network syndicates reviews to major global stores
- High-quality content moderation ensures reviews stay authentic and clean
- Robust analytics provide deep insights into customer sentiment trends
- Sampling programs effectively generate buzz for new product launches
Cons
- Premium pricing makes it a significant investment for smaller brands
- Implementation process can be technical and require developer resources
- Dashboard interface feels complex for occasional or non-technical users
Contently
Pros
- Access to high-quality vetted freelance talent
- Centralized view of all content projects
- Robust analytics for measuring content performance
- Excellent customer success and strategic support
- Streamlined payment processing for external contributors
Cons
- High price point for smaller teams
- Steep learning curve for advanced features
- Platform interface can feel occasionally sluggish
- Limited flexibility in some automated workflows