Copper
Copper is a productivity-focused CRM designed specifically for Google Workspace users to manage contacts, track sales deals, and automate manual data entry directly within Gmail and Calendar.
Outreach
Outreach is a sales execution platform that helps your revenue team create more pipeline and close more deals by automating workflows and providing AI-driven insights for every customer interaction.
Quick Comparison
| Feature | Copper | Outreach |
|---|---|---|
| Website | copper.co | outreach.io |
| Pricing Model | Subscription | Custom |
| Starting Price | $23/month | Custom Pricing |
| FREE Trial | ✓ 14 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2014 |
| Headquarters | San Francisco, USA | Seattle, USA |
Overview
Copper
Copper is a CRM built specifically for people who live in Google Workspace. Instead of jumping between tabs, you can manage your entire sales process directly from your Gmail inbox and Google Calendar. It automatically attaches email threads and calendar events to the right contacts, so you never have to worry about manual data entry or losing track of a conversation.
You can visualize your sales stages with drag-and-drop pipelines and set up automated reminders to follow up with prospects. It is designed for relationship-heavy businesses like agencies, consultancies, and real estate firms that need a simple way to stay organized without the complexity of traditional enterprise CRM systems.
Outreach
Outreach is a comprehensive sales execution platform designed to help your revenue team navigate the entire sales cycle more efficiently. You can automate your prospecting workflows, manage complex deal cycles, and gain real-time visibility into your sales pipeline through a single, unified interface. It solves the problem of fragmented sales data and manual task management by syncing directly with your CRM.
You can use the platform to orchestrate multi-channel outreach across email, phone, and social media while leveraging AI to identify which deals are at risk. It is built primarily for mid-market and enterprise sales organizations, including account executives, sales development reps, and revenue leaders who need to scale their operations without losing the personal touch required to win customers.
Overview
Copper Features
- Google Workspace Integration Manage your contacts, deals, and tasks directly within Gmail and Google Calendar without switching between different apps.
- Automated Data Entry Scrape contact details from email signatures and automatically sync your email history and calendar events to every record.
- Visual Pipeline Management Track every deal's progress with a drag-and-drop board that gives you a clear view of your sales funnel.
- Email Sequencing Send personalized email templates to multiple recipients at once and track open rates to improve your outreach.
- Task Automation Set up automated workflows to create tasks or send notifications when a deal moves to a new stage.
- Mobile CRM App Access your entire database and update deal statuses on the go with native apps for iOS and Android.
Outreach Features
- Sales Sequences. Build automated workflows for email, phone, and social touches so you never miss a follow-up with your prospects.
- Kaia AI Assistant. Record and transcribe your sales meetings in real-time to capture critical insights and automatically generate follow-up tasks.
- Deal Health Scoring. Identify which deals in your pipeline are stalling with AI-driven health scores based on real buyer engagement data.
- Sales Forecasting. Predict your future revenue with greater accuracy using integrated tools that track every deal's progress and potential.
- Integrated Dialer. Place calls directly from your browser and automatically log every interaction to your CRM to keep records updated.
- Pipeline Management. Inspect your entire sales funnel visually to see where deals are moving and where your team needs support.
Pricing Comparison
Copper Pricing
- Up to 3 users
- 2,500 contact limit
- Google Workspace integration
- Pipeline management
- Standard reporting
- Everything in Basic, plus:
- Unlimited contacts
- Workflow automation
- Bulk email and templates
- Custom fields
- Integration with 1,000+ apps
Outreach Pricing
Pros & Cons
Copper
Pros
- Deep integration with Gmail and Google Calendar
- Minimal manual data entry saves significant time
- Clean interface is very easy to learn
- Fast setup process compared to other CRMs
- Excellent mobile app for remote sales teams
Cons
- Limited functionality for non-Google Workspace users
- Basic tier has a strict user limit
- Reporting can feel basic for enterprise needs
- Higher tiers are relatively expensive per user
Outreach
Pros
- Powerful automation for high-volume prospecting tasks
- Deep integration with Salesforce and Microsoft Dynamics
- Excellent visibility into team activity and performance
- Robust analytics for testing different sales sequences
- Centralizes all communication channels in one place
Cons
- Significant learning curve for new administrators
- Pricing is higher than basic sales tools
- Occasional syncing delays with external CRM data
- Interface can feel cluttered for simple workflows