Too many missed sales and lost productivity?
If you’re a homebuilder, choosing the right software can be the deciding factor between chaos and seamless project flow from sales to warranty.
The real frustration? You’re stuck wasting hours tracking details with clunky tools that never seem to talk to each other.
CPS tackles these headaches with a fully integrated suite designed for homebuilders—combining CRM, construction management, warranty, and interactive sales tools so you can finally keep every deal, task, and buyer engaged in one place.
In this review, I’ll break down how CPS delivers clarity and control over your entire homebuilding process from first lead through project close-out.
You’ll get the deep-dive analysis you need in this CPS review: from core features and workflows, to pricing, platform strengths, and exactly how it compares against other builders’ favorites.
By the end, you’ll know if CPS has the features you need to actually streamline your builds and grow your business—no more guessing.
Let’s get started.
Quick Summary
- CPS is a cloud-based software suite that helps homebuilders manage sales, construction, and warranty processes efficiently.
- Best for residential homebuilders and multifamily developers wanting integrated sales and operational tools.
- You’ll appreciate its specialized solutions that reduce build times and enhance customer experience with interactive sales tools.
- CPS offers custom pricing and demos with no public trial; direct contact is needed for detailed quotes.
CPS Overview
CPS has been focused on homebuilder software since its founding back in 1985. From their headquarters in Rancho Cordova, California, their entire mission is improving your operational efficiency.
They specifically serve the residential building market, from local custom builders to large regional corporations. What I find most compelling is their deeply integrated end-to-end platform designed just for this very demanding niche.
A significant recent development was the 2022 launch of their SalesBuilder CRM. We will explore its impact on sales management capabilities as we go through this CPS review.
Unlike broader construction tools like Procore, CPS differentiates with its intense focus on the homebuyer. Their interactive sales and virtual design tools feel very thoughtfully built by people who actually sell homes.
You’ll find them working with a wide range of organizations, including custom, production, and multifamily developers who need to streamline their complex sales and construction project workflows effectively.
From my analysis, their strategic priority is connecting every step from initial marketing to final warranty service. This single-system approach directly addresses the frustrating data fragmentation issues that many builders face.
Now let’s examine their core capabilities.
CPS Features
Are disconnected tools slowing down your homebuilding projects?
CPS offers a comprehensive suite of integrated cloud-based software, and the CPS features are designed to streamline the entire homebuilding process. Here are the five core CPS solutions that can transform your operations.
1. SalesBuilder CRM
Are you losing track of potential homebuyers?
Without a centralized system, managing leads from initial contact to closing can become a chaotic mess, leading to missed opportunities.
SalesBuilder CRM is a 4-in-1 solution that nurtures leads, tracks option selections, and generates contracts seamlessly. From my testing, the automated activity tracker and customizable forms are incredibly powerful for keeping sales on track. This feature helps you manage the full sales and marketing cycle efficiently.
This means you can consistently convert prospects into buyers and streamline your sales operations from start to finish.
2. FieldCollaborate
Is construction management slowing down your build times?
Poor coordination and manual scheduling can extend project timelines and frustrate your entire team.
FieldCollaborate provides robust tools for residential construction management, fostering efficient collaboration among field managers, vendors, and corporate staff. What I found impressive is how schedule templates can be modified by job or phase, which drastically improves flexibility. This solution tracks the entire construction process, from scheduling to punch items.
This means your team can significantly reduce build cycle times and improve project delivery, as seen with impressive customer results.
3. WarrantyWatcher
Are post-sale warranty requests falling through the cracks?
Ineffective warranty management can lead to dissatisfied customers and a damaged reputation, impacting future referrals.
WarrantyWatcher streamlines customer service by providing homeowner and vendor portals to manage punch lists and warranty items. This feature helps create accountability for repairs, ensuring nothing is overlooked from submission to resolution. It’s a simple, yet comprehensive solution that keeps homeowners happy and builds trust.
This means you can boost customer satisfaction, increase referrals, and protect your brand”s reputation with efficient post-construction support.
4. SalesTouch
Struggling to engage home shoppers effectively in your sales office?
Static displays and limited information can fail to capture interest, making it harder to convert walk-ins into qualified leads.
SalesTouch interactive kiosks offer dynamic sitemaps, virtual tours, and real-time availability updates to captivate visitors. This is where CPS shines, providing interactive floor plans and drag-and-drop furniture tools that truly immerse shoppers. This feature initiates the CRM process with integrated prospect registration.
This means you can enhance the customer experience, gather crucial lead data, and significantly boost engagement in your sales or leasing offices.
5. SiteViewer
Is your website failing to inform potential homebuyers proactively?
Without real-time, interactive information, online visitors might leave your site feeling uninformed and less likely to visit your sales office.
SiteViewer provides dynamic, real-time sitemaps directly on your homebuilder website, giving potential buyers immediate access to crucial information. From my evaluation, the ability for shoppers to browse communities based on specific criteria is a huge competitive advantage. This feature makes pre-visit research comprehensive and engaging.
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This means you can empower online visitors with valuable insights, driving more qualified leads to your sales offices and accelerating their buying decisions.
Pros & Cons
- ✅ Integrated platform streamlines entire homebuilding process efficiently.
- ✅ Robust sales and marketing tools drive lead conversion effectively.
- ✅ Interactive solutions significantly enhance the homebuyer experience.
- ⚠️ Specific feature customization might require expert assistance.
- ⚠️ Initial implementation demands thorough data migration planning.
- ⚠️ Pricing transparency for specific modules is not publicly available.
You’ll appreciate how these CPS features create a cohesive, end-to-end management system for the homebuilding industry. This integrated approach ensures every department works in sync.
CPS Pricing
Worried about software pricing that lacks clarity?
CPS pricing follows a custom quote model, which means you’ll need to contact sales but also get pricing tailored to your specific needs.
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Cost Breakdown
- Base Platform: Custom quote
- User Licenses: Custom quote (likely volume-based)
- Implementation: Varies by complexity
- Integrations: Varies by complexity
- Key Factors: Modules chosen, number of users, scope of operations
1. Pricing Model & Cost Factors
Their pricing can be economical.
CPS’s pricing is not publicly listed, indicating a custom quote model designed for homebuilders. Pricing depends on which integrated modules you choose (e.g., SalesBuilder CRM, FieldCollaborate) and the scale of your operations, from local entrepreneurs to nationwide corporations.
From my cost analysis, this means your monthly costs stay aligned with your specific business size and feature requirements.
2. Value Assessment & ROI
Does this pricing offer value?
CPS emphasizes “economical” and “cost-effective” solutions, suggesting their pricing aims to provide a strong ROI by improving operational efficiency and increasing productivity. Their integrated suite avoids the hidden costs of stitching together disparate systems, which is a major advantage over manual processes or multiple vendors.
This means your budget gets a more holistic solution, leading to measurable improvements in your bottom line.
3. Budget Planning & Implementation
Consider total cost of ownership.
Since CPS offers custom solutions, it’s crucial to factor in implementation costs, training, and potential integrations with existing systems beyond the core subscription. What I found regarding pricing is that initial setup might require a significant upfront investment, ensuring your team is fully onboarded and the software is properly configured.
So for your business, expect to discuss a comprehensive package that covers all aspects, not just the software license.
My Take: CPS’s custom pricing approach allows homebuilders to invest in a solution perfectly tailored to their needs, ensuring you only pay for the tools that drive your specific operational efficiency.
The overall CPS pricing reflects customized value for specialized homebuilder operations.
CPS Reviews
What do real customers actually think?
I’ve analyzed numerous CPS reviews to give you a balanced perspective on what actual users experience, drawing insights from various feedback sources.
1. Overall User Satisfaction
Users seem consistently impressed.
From my review analysis, CPS generally garners very positive feedback, reflecting strong user satisfaction with its specialized homebuilder solutions. What I found in user feedback is how efficiency gains and responsive support are repeatedly praised, indicating a robust and reliable user experience.
This means you can expect a smooth, supportive experience with tangible benefits.
2. Common Praise Points
The support and efficiency really stand out.
Users consistently praise CPS for its excellent customer service, with many highlighting the 7-day-a-week availability and knowledgeable staff. From customer feedback, the impact on sales processes and time savings is significant, as demonstrated by reduced build times and enhanced customer engagement.
This suggests you’ll benefit from dedicated support and clear improvements in operational metrics.
3. Frequent Complaints
No major complaints found in my analysis.
Review-wise, specific complaints about CPS are not readily available across public review platforms. What stands out is how feedback primarily emphasizes ease of use and effectiveness, suggesting that any minor issues are either quickly resolved or not widely reported.
This indicates that major deal-breakers are uncommon, reflecting a generally positive user base.
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What Customers Say
- Positive: “Putting touchscreens in our sales centers has really impacted our business. They help us sell more homes!”
- Constructive: “We selected WarrantyWatcher because it is simple, yet complete, affordable and provides a user-friendly interface.”
- Bottom Line: “We’ve been able to save 45 days worth of build time simply by implementing this scheduling software.”
The overall CPS reviews reflect strong user satisfaction with clear, practical benefits for homebuilders.
Best CPS Alternatives
Navigating the many CPS alternatives?
The best CPS alternatives include several strong options, each better suited for different homebuilding business models, operational scales, and customer engagement priorities.
1. Buildertrend
Need a broader solution beyond homebuilding?
Buildertrend often excels if you’re a general contractor or remodeler needing a more generalized construction management platform with transparent pricing. From my competitive analysis, Buildertrend provides broader appeal across various sectors, though it lacks CPS’s specialized interactive sales tools.
Choose Buildertrend when your operations span beyond pure homebuilding and require a more generalized project management system.
2. CoConstruct
Seeking meticulous financial control and client communication?
CoConstruct shines for custom home builders and remodelers prioritizing detailed budgeting, financial tracking, and streamlined client portals for selections. What I found comparing options is that CoConstruct emphasizes strong client communication and financial control, but doesn’t match CPS’s integrated sales and warranty solutions.
Consider this alternative if your primary focus is on rigorous financial management and transparent communication throughout the build process.
3. Procore
Operating as a large-scale enterprise builder?
Procore offers unparalleled scalability and a comprehensive, all-encompassing platform suitable for large enterprise-level construction companies across diverse sectors. From my analysis, Procore provides extensive integrations and advanced analytics for complex projects, though it comes at a higher cost.
Choose Procore if you are a large builder needing a vast, highly scalable system with extensive tools, rather than CPS’s specialized focus.
Quick Decision Guide
- Choose CPS: Specialized residential homebuilding with integrated sales and warranty
- Choose Buildertrend: General contractor or remodeler with broad project needs
- Choose CoConstruct: Custom home builder prioritizing financial control and client communication
- Choose Procore: Large-scale enterprise needing a comprehensive, scalable platform
The best CPS alternatives depend on your specific business size and specialized needs rather than just features alone.
CPS Setup
Concerned about a smooth and effective software rollout?
This CPS review explores the practicalities of implementation, helping you understand the deployment approach and the commitment required for a successful CPS setup.
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1. Setup Complexity & Timeline
Don’t underestimate the planning involved.
What I found about deployment is that while CPS emphasizes ease of use, successful implementation requires careful planning, especially for larger operations. Your actual timeline depends on your business’s specific needs and how many solutions you integrate.
You’ll need to define your processes clearly upfront to ensure the system is configured to meet your unique requirements.
2. Technical Requirements & Integration
Prepare your IT for cloud and mobile access.
Your setup will primarily involve ensuring internet access and compatible devices, as CPS offers cloud-based solutions optimized for mobile. From my implementation analysis, integration with existing systems is generally straightforward via web interfaces, but custom needs may require more attention.
Plan for robust internet connectivity and device availability to support sales centers and mobile teams effectively.
3. Training & Change Management
User adoption is critical for ROI.
CPS offers ongoing support and training to help your team get up to speed, but you’ll need to foster internal champions. From my analysis, proactive change management significantly boosts user adoption, preventing resistance and maximizing the benefits of the software.
Invest in consistent internal training and highlight how CPS improves efficiency to secure full team buy-in.
4. Support & Success Factors
Reliable support streamlines your journey.
CPS provides responsive, dependable support seven days a week, which is crucial for addressing any issues during implementation or daily use. What I found about deployment is that access to knowledgeable support is a major success factor, especially for unexpected technical or user questions.
Leverage their dedicated support team throughout your implementation, from initial setup to post-launch optimization, for continuous success.
Implementation Checklist
- Timeline: Weeks to months depending on scope and builder size
- Team Size: Project lead, sales, and IT representatives
- Budget: Primarily staff time for planning and training
- Technical: Internet access, compatible devices, SQL database if on-prem
- Success Factor: Dedicated internal champion and active user training
The overall CPS setup offers dependable support and clear guidance for a successful implementation, making it accessible for builders of various sizes.
Bottom Line
Is CPS the right fit for your homebuilding business?
This CPS review provides a comprehensive final assessment, helping you determine if its integrated suite of software and interactive solutions aligns with your specific operational and customer engagement needs.
1. Who This Works Best For
Residential homebuilders and multifamily developers, period.
CPS excels for companies of all sizes, from local entrepreneurs to large corporations, seeking an integrated platform covering the entire homebuilding lifecycle. From my user analysis, businesses prioritizing streamlined sales, construction, and warranty management will find this software particularly beneficial and impactful.
You’ll succeed with CPS if you aim to enhance operational efficiency, reduce build times, and significantly improve the homebuyer experience through engaging tools.
2. Overall Strengths
Deep integration across the entire homebuilding lifecycle.
The software succeeds by offering a truly comprehensive, integrated suite for sales, construction, and warranty management, supported by innovative interactive solutions. From my comprehensive analysis, its 7-day-a-week customer support is a standout advantage that ensures ongoing operational continuity for your business.
These strengths directly translate into measurable time savings and improved customer satisfaction, making it a valuable asset for your operations.
3. Key Limitations
Specialization limits applicability outside residential building.
While highly effective for its niche, CPS is not designed for general contractors working across diverse project types beyond residential. Based on this review, you won’t find publicly transparent pricing models, requiring direct contact, which some businesses may prefer to avoid during initial evaluations.
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For its target market, these limitations are generally manageable, but they are critical considerations if your business falls outside the residential niche.
4. Final Recommendation
CPS is a highly recommended specialized solution.
You should choose this software if you are a residential homebuilder or multifamily developer seeking a deeply integrated solution to optimize sales, construction, and post-construction services. From my analysis, your business will benefit most from its end-to-end capabilities and commitment to enhancing the homebuyer journey.
My confidence is high for businesses seeking comprehensive, integrated solutions specifically within the residential homebuilding sector.
Bottom Line
- Verdict: Recommended for residential homebuilders and multifamily developers
- Best For: Companies seeking integrated sales, construction, and warranty management
- Business Size: Local entrepreneurs to large corporations in residential construction
- Biggest Strength: Deeply integrated suite and 7-day-a-week customer support
- Main Concern: Niche specialization and non-transparent pricing model
- Next Step: Contact CPS for a demo and customized pricing details
This CPS review demonstrates strong value for its specific target market, offering an integrated approach to streamline your homebuilding operations and enhance customer engagement.