Crave Interactive Reviews, Pricing, Features & Alternatives in 2026
Crave Interactive provides a comprehensive digital guest experience platform that replaces paper directories with in-room tablets and mobile solutions to enhance hotel service and increase non-room revenue.
Crave Interactive helps you transform the guest journey by replacing outdated paper directories with sleek in-room tablets and mobile solutions. You can provide your guests with instant access to hotel services, local area guides, and digital concierge features right at their fingertips. This digital shift allows you to update information in real-time across your entire property without the cost or waste of printing.
The platform focuses on driving incremental revenue by making it easy for guests to order room service, book spa treatments, or request late check-outs. By streamlining communication between guests and staff, you can improve operational efficiency and respond to guest needs faster. It is designed specifically for hotels, resorts, and vacation rentals looking to modernize their guest engagement and boost on-site spend.
Screenshots & Interface
Dashboard View
Main dashboard with project overview
Kanban Board
Kanban-style task management
Timeline View
Gantt chart timeline view
Automations
Workflow automation builder
Key Features
Stop relying on static paper folders and start engaging your guests digitally. Crave Interactive gives you the tools to manage every touchpoint of the guest stay from a single, centralized platform.
In-Room Tablets
Provide guests with high-end touchscreens to browse menus, control room environment, and access hotel services instantly.
Crave Mobile
Let your guests access directories and ordering systems on their own devices without requiring an app download.
Digital Guest Directory
Update your hotel information, local recommendations, and house rules instantly across all digital touchpoints simultaneously.
Instant In-Room Ordering
Boost your food and beverage revenue by allowing guests to order room service with just a few taps.
Guest Messaging
Communicate with your guests in real-time through instant alerts and two-way messaging for personalized service.
Instant Feedback Surveys
Capture guest sentiment during their stay so you can resolve issues before they check out and leave reviews.
Integrations
Oracle Opera
Mews
Stayntouch
Infor
Maestro
Cloudbeds
Amadeus
Assa Abloy
Salto
Pricing Plans
Crave Interactive uses a custom pricing model tailored to your specific property size and hardware requirements. You can choose between full in-room tablet deployments or mobile-only solutions depending on your budget. Because the software often integrates with specific hardware and PMS systems, you'll need to request a personalized quote for your hotel.
Pros & Cons
Based on feedback from hospitality professionals and hotel tech reviews, here is how Crave Interactive impacts hotel operations and guest satisfaction:
Pros
Significantly reduces printing costs and paper waste
Increases average guest spend on room service
Modernizes the look and feel of guest rooms
Easy for non-technical staff to update content
Integrates well with major property management systems
Cons
High initial hardware investment for tablet deployments
Requires robust in-room Wi-Fi to function reliably
Older guests may prefer traditional paper directories
Who Should Use Crave Interactive?
Perfect for boutique hotels and luxury resorts that want to modernize guest communication and maximize in-room dining revenue.
Best for Company Sizes
small-business
mid-market
enterprise
Popular Industries
hospitality
Our Verdict
Crave Interactive is a top-tier choice if you want to elevate your hotel's brand and drive more on-site revenue through digital engagement. The platform excels at turning a passive guest directory into an active sales tool that guests actually enjoy using.
While the upfront cost for tablets can be significant, the reduction in printing costs and the boost in room service orders provide a clear path to ROI. Highly recommended for forward-thinking hotel owners who want to eliminate paper and provide a high-tech, personalized guest experience.
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