ChiroTouch vs Crystal PM Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

ChiroTouch

0.0 (0 reviews)

ChiroTouch is a specialized chiropractic practice management software that integrates electronic health records, patient scheduling, automated billing, and clinical documentation to streamline your daily clinic operations and patient care.

Starting at --
Free Trial NO FREE TRIAL
VS

Crystal PM

0.0 (0 reviews)

Crystal PM is a comprehensive electronic health records and practice management software designed specifically for optometry practices to streamline clinical workflows, patient billing, and inventory tracking in one platform.

Starting at --
Free Trial NO FREE TRIAL

Quick Comparison

Feature ChiroTouch Crystal PM
Website chirotouch.com crystalpm.com
Pricing Model Custom Custom
Starting Price Custom Pricing Custom Pricing
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment saas mobile desktop saas on-premise desktop
Integrations CTInTouch CTVerify CTPayments CTEngage Microsoft Outlook Google Calendar VSP Eyefinity 4PatientCare Demandforce Solutionreach Weave Apex EDI TriZetto ABB Optical Marco
Target Users small-business mid-market small-business mid-market
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 1999 2004
Headquarters San Diego, USA Austin, USA

Overview

C

ChiroTouch

ChiroTouch provides a centralized platform designed specifically to handle the unique workflow of a chiropractic office. You can manage your entire practice from a single interface, moving from patient check-in and clinical charting to billing and payment processing without switching between different tools. The software focuses on reducing your administrative burden by automating repetitive tasks like appointment reminders and insurance claims, allowing you to spend more time with your patients.

Whether you are running a solo practice or managing multiple clinic locations, you can access your data securely from any device using their cloud-based infrastructure. The platform helps you maintain compliance with pre-loaded chiropractic macros and customizable templates that match your specific adjusting techniques. By integrating your front-desk operations with back-office financial tracking, you gain a clear view of your practice's health and performance.

strtoupper($product2['name'][0])

Crystal PM

Crystal PM provides a specialized all-in-one solution for your optometry practice, combining electronic health records with robust office management tools. You can move away from paper charts by using customizable exam templates that match your specific clinical workflow. The platform handles everything from the initial patient check-in and automated appointment reminders to complex insurance billing and frame inventory management.

You can manage your entire optical boutique directly within the software, tracking frame stock and processing lab orders without switching systems. It also includes integrated diagnostic equipment interfaces, allowing you to import testing data directly into patient files. Whether you run a solo practice or a multi-location clinic, the software helps you centralize patient data and financial reporting to improve your daily operational efficiency.

Overview

C

ChiroTouch Features

  • Provider Macros Complete your clinical notes in seconds using customizable chiropractic macros that match your specific adjusting style and treatment protocols.
  • Automated Billing Submit insurance claims electronically and track reimbursements in real-time to ensure you get paid faster for your services.
  • Online Scheduling Let your patients book their own appointments online 24/7, which reduces phone traffic and fills your calendar automatically.
  • Integrated Payments Process credit card payments directly within the patient file to eliminate manual entry errors and simplify your daily reconciliation.
  • Patient Engagement Send automated text and email reminders to your patients to significantly reduce no-shows and keep your schedule full.
  • Mobile Access Review patient charts and manage your schedule from your tablet or smartphone while moving between treatment rooms.
strtoupper($product2['name'][0])

Crystal PM Features

  • Customizable EHR Templates. Design your own exam forms and templates to match your specific charting style and clinical requirements.
  • Optical Inventory Management. Track your frames, contact lenses, and accessories in real-time with built-in barcode scanning and automated reordering.
  • Equipment Integration. Connect your diagnostic pre-test and lane equipment to automatically import patient data into their digital records.
  • Automated Patient Recalls. Send automated text and email reminders to your patients to reduce no-shows and fill your exam schedule.
  • Integrated Billing & Claims. Submit insurance claims electronically and track payments directly within the platform to speed up your revenue cycle.
  • Patient Portal. Give your patients the ability to fill out intake forms online and view their records through a secure web portal.
  • E-Prescribing. Send prescriptions directly to pharmacies and manage medication histories with built-in drug interaction checks.
  • Multi-Location Support. Access your data from any office location with centralized database management for growing optometry practices.

Pricing Comparison

C

ChiroTouch Pricing

C

Crystal PM Pricing

Pros & Cons

M

ChiroTouch

Pros

  • Chiropractic-specific macros save significant time on daily documentation
  • All-in-one system eliminates the need for separate billing software
  • Cloud-based access allows you to work from any location
  • Reliable automated patient reminders reduce missed appointments

Cons

  • Initial setup and data migration can be time-consuming
  • Customer support response times can vary during peak hours
  • Learning curve exists for staff transitioning from paper files
A

Crystal PM

Pros

  • Highly customizable templates adapt to any workflow
  • Excellent integration with a wide range of diagnostic equipment
  • Comprehensive all-in-one functionality for clinical and retail
  • Reliable customer support with deep optometry expertise
  • Strong reporting tools for tracking practice growth

Cons

  • Interface feels dated compared to modern web apps
  • Initial setup and customization requires significant time
  • Steep learning curve for staff members
  • Occasional lag when running on older local servers
×

Please claim profile in order to edit product details and view analytics. Provide your work email @productdomain to receive a verification link.