Cubby Review: Overview, Features, Pricing & Alternatives in 2025

Tired of messy, outdated storage management tools?

If you’re dealing with inefficient software or juggling multiple disconnected systems, finding an all-in-one self-storage platform can feel impossible.

In my analysis of Cubby, the research was clear: manual admin slows your operations and hits your revenue when you can’t automate rentals, payments, and tenant access.

Cubby tackles these problems head-on by letting you manage every aspect—contacts, billing, rentals, communications—on a single, modern interface built for SMB self-storage teams. My evaluation reveals their real differentiation is in combining e-signature, payments, and gate integration to remove manual work entirely.

In this Cubby review, I’ll break down how you can automate day-to-day self-storage tasks while boosting conversion and cash flow.

You’ll see my findings on features, ease of use, reporting, price, and how Cubby compares to other popular providers—directly in the context of your buying decision.

If you want straight answers on the features you need to confidently choose your next storage management platform, you’re in the right place.

Let’s get started.

Cubby Overview

Cubby has been around since 2020, based in Lehi, Utah, and what impressed me about them is how they focus exclusively on modernizing self-storage facility management.

What sets them apart is how they target small-to-mid-market operators who feel stuck with older, clunky software. You won’t find them trying to serve massive REITs; they really understand your specific operational pain points.

The recent $5.1 million funding round was smart—you can see the investment in how modern the platform feels. In this Cubby review, that focus is a key advantage for you.

Unlike competitors like SiteLink, Cubby was built with an emphasis on simplicity and usability. From my evaluation, this translates to a system that feels like it was designed by people who actually run facilities.

They work with single-facility owners and growing portfolios. These are operators who want a powerful all-in-one solution that scales without adding complexity and overhead for their team.

While we’re discussing operational efficiency, my guide on business continuity management software can help ensure system resilience.

I was surprised to learn how much their strategy centers on a single, cohesive platform. This directly addresses the market need for streamlined operations, payments and online rentals in one place.

Now let’s dive into their features.

Cubby Features

Fragmented self-storage tools slow down your business.

Cubby offers an all-in-one platform consolidating every aspect of self-storage. These core Cubby solutions streamline operations, making facility management intuitive and efficient. Here are the five core Cubby solutions that simplify daily tasks for owners.

1. Online Rentals & e-Signature

Manual rentals eating into your time?

Forcing customers to visit in person limits rental hours, losing potential tenants. This often delays your revenue capture significantly.

Cubby’s online rental solution allows 24/7 self-service via a mobile-friendly storefront. From my testing, the integrated e-Signature capabilities streamline the entire lease process. This robust solution ensures new tenants are added and granted access automatically.

This means you can maximize unit occupancy around the clock, offering a modern, contactless experience that your customers will love.

2. Integrated Payment Processing (Cubby Payments)

Chasing down late payments?

Manual invoicing and fragmented payment systems lead to delayed cash flow. This creates administrative headaches and wastes your valuable time.

Cubby Payments is a built-in processor that handles all transactions, eliminating external systems. What I love about this solution is how it enables automated autopay and online payments through a tenant portal. It also sends reminders automatically.

This directly improves your cash flow and significantly reduces the administrative burden of payment collection, freeing you to focus on growth.

3. Gate & Access Control Integration

Manual gate updates taking too long?

Manually updating your gate system for new tenants or delinquencies is time-consuming. This can create security risks and operational inefficiencies.

Cubby directly integrates with leading gate software like Stor-Guard and PTI. This solution automatically sends tenant information and access codes upon signup. Here’s where Cubby shines: delinquent tenants are automatically locked out until payment is made.

This enhances facility security and saves significant time for managers, allowing you to focus on tenant relations rather than access management.

4. Tenant Management & Communications

Tenant communication feel disorganized?

Fragmented tenant information and inconsistent communication lead to customer dissatisfaction. This can create confusion and increase delinquency rates.

This Cubby solution acts as your core CRM, centralizing all tenant profiles, payment histories, and communication logs. You can send bulk emails or SMS for announcements and set up automated reminders for rent or late fees.

This keeps your operations organized, ensuring consistent, timely communication that improves tenant satisfaction and helps reduce payment delinquencies.

5. Website & Unit Map Builder

Need a professional website without coding?

Building a professional online presence often requires web development skills or significant cost. This can hinder your ability to attract online rentals.

Cubby offers easy-to-use templates for creating a modern, mobile-responsive website pre-integrated with their rental portals. From my evaluation, the interactive unit map feature is a standout, visually showing availability. This helps convert visitors.

This Cubby solution provides a turnkey marketing platform, driving direct online rentals and showcasing your facility professionally without a developer.

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What I love about these Cubby solutions is how they work together to create a cohesive, all-in-one management system. This eliminates fragmented workflows, truly streamlining operations from rentals to payments, giving you complete control.

Cubby Pricing

Overpaying for software?

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Cubby pricing offers refreshing transparency with clear, tier-based options and a simple upfront fee, helping you easily plan your budget for self-storage management.

Plan	Price & Features
One-Time Onboarding Fee	$499 • Covers data migration • Account setup assistance • Personalized training
Core Plan	$99 per month • Up to 250 units at one facility • Online rentals & e-Signature • Tenant management & communications • Standard reporting & website builder
Growth Plan	$199 per month • Up to 750 units across multiple facilities • All Core features included • Advanced reporting & analytics • API access for custom integrations

1. Value Assessment

Solid value for your money.

From my cost analysis, Cubby’s pricing is highly competitive for the robust features you receive, especially considering the all-in-one approach. What impressed me is how their transparent tiers prevent hidden feature upsells common with other platforms. Their integrated payment processing, though a separate fee of 2.9% + $0.30/transaction, simplifies your operations and is standard for the industry.

This means your budget gets a comprehensive solution that scales without unexpected costs as your business grows.

2. Trial/Demo Options

Evaluate before you commit.

Cubby doesn’t offer a free trial, but you can request a personalized demo, which is how you’ll evaluate the software. What I found regarding pricing here is that while you can’t self-explore, the demo tailors to your specific operational needs, letting you see relevant features firsthand. This direct interaction helps you understand how Cubby fits your budget and workflows.

This allows you to validate functionality and fit, ensuring you’re confident before making a financial commitment.

3. Plan Comparison

Choosing the best plan for you.

For single-facility operators, the Core Plan provides excellent value. If you manage multiple locations or need deeper integrations, the Growth Plan is a clear step up. Budget-wise, what stands out is how the Scale Plan offers true enterprise flexibility for large portfolios, allowing you to tailor pricing to your exact requirements.

This structured Cubby pricing helps you match your operational needs to the right feature set without overpaying.

My Take: Cubby’s pricing strategy focuses on transparent, scalable tiers, making it ideal for small-to-mid-market self-storage operators seeking predictable costs and comprehensive features without complexity.

The overall Cubby pricing reflects straightforward value for modern self-storage management.

Cubby Reviews

What do real customers actually think?

To understand the true user experience, I dove deep into Cubby reviews across platforms like Capterra and G2. This analysis reveals consistent patterns in what customers genuinely think about the software.

1. Overall User Satisfaction

Users are overwhelmingly positive.

From my review analysis, Cubby holds impressively high ratings, consistently around 4.9/5 stars. What stands out in user feedback is how the modern, intuitive interface delights users, making transitions from legacy systems surprisingly smooth. Review-wise, this indicates a truly user-friendly product.

This means you can expect rapid adoption and minimal training for your team, contributing significantly to operational efficiency and satisfaction.

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2. Common Praise Points

Ease of use is a recurring theme.

Customers consistently praise Cubby’s exceptional ease of use and modern design, calling it intuitive and clean. What I found in user feedback is how the all-in-one platform simplifies operations, eliminating the need for multiple systems. Reviewers often highlight how this consolidation benefits their daily tasks.

This integration reduces complexity, saves time, and significantly streamlines management for your self-storage business.

3. Frequent Complaints

Some features are still developing.

Despite high satisfaction, a recurring sentiment in Cubby reviews concerns its maturing feature set. Users note that as a newer platform, it sometimes lacks niche, advanced customization options found in older, more established competitors. This is particularly true for highly granular reporting.

These are generally minor issues, not deal-dealers, suggesting the platform is actively evolving to meet broader needs.

Overall, Cubby reviews reflect overwhelming user satisfaction and strong credibility for its modern approach. What I found in user feedback suggests it’s an excellent choice for most self-storage operators.

Best Cubby Alternatives

Finding the right self-storage software is tricky.

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The best Cubby alternatives include several strong options, each better suited for different business situations and priorities. From my competitive analysis, your ideal choice depends on your scale, budget, and specific operational needs.

1. SiteLink Web Edition

Need deep, granular, legacy features?

SiteLink remains the market incumbent, offering incredibly feature-rich solutions for established operators. What I found comparing options is that SiteLink provides extensive, detailed functionality for those with trained teams. This alternative handles deep complexity, but its interface is notably dated, requiring more manual effort than modern systems.

Choose SiteLink if you’re a large operator needing exhaustive features and can manage its complex, older interface.

2. storEDGE

Integrated marketing is your top priority?

storEDGE shines with its powerful, integrated marketing tools and services, including SEO and call center support. If your primary need is a deeply integrated marketing and management platform, this alternative excels. I found storEDGE’s marketing focus incredibly robust, setting it apart.

Choose storEDGE when your primary need is deeply integrated marketing and you plan to leverage their comprehensive ancillary services.

3. Yardi Self Storage Manager

Enterprise-grade solution for large portfolios?

Yardi Self Storage Manager is an enterprise-grade solution, part of the massive Yardi real estate software ecosystem. This alternative offers deep accounting capabilities. From my analysis, Yardi caters to extensive, interconnected real estate portfolios, differing significantly from Cubby’s SMB focus.

Choose Yardi when you are a large REIT or manage a massive portfolio already using other Yardi products.

The best Cubby alternatives offer various strengths, meaning your ideal choice hinges on specific business priorities. What I found comparing options is that your operational scale drives the best fit.

Setup & Implementation

Ready for a smooth software rollout?

Ready to deploy new software? This Cubby review dives into what it realistically takes to get your self-storage business up and running, helping you set practical expectations for your implementation journey.

1. Setup Complexity & Timeline

Is Cubby’s setup truly simple?

What I found about deployment is that Cubby mandates a $499 onboarding fee, signifying a fully guided setup, not a DIY approach. This fee covers professional data migration and initial configuration, which users consistently praise as a smooth process. Expect professional guidance from day one. This structured implementation avoids common pitfalls of self-serve solutions.

Plan for a hands-on, guided experience where Cubby’s team handles the heavy lifting, saving your internal resources time and effort.

2. Technical Requirements & Integration

Minimal tech headaches, maximum compatibility.

Cubby is a cloud-based platform, meaning your technical requirements are minimal—just a modern web browser. You won’t need new hardware or complex server setups. Implementation-wise, its all-in-one nature reduces integration needs, eliminating juggling multiple systems like payments and gate access, simplifying your IT landscape.

Ensure stable internet access and browser compatibility, but anticipate a refreshingly light lift for your IT team during deployment.

3. Training & Change Management

User adoption: Easier than you think?

The mandatory onboarding fee includes personalized training for you and your staff, significantly shortening the learning curve. User feedback consistently highlights Cubby’s intuitive, modern interface, making adoption natural. From my implementation analysis, this ease of use minimizes resistance, allowing your team to quickly become proficient without extensive re-training efforts.

Dedicate time for personalized training sessions and leverage the intuitive interface to foster quick staff proficiency and acceptance.

If you’re also looking into ways to boost operational efficiency, my article on robotic process automation software covers automation strategies.

4. Support & Success Factors

Support makes all the difference.

Post-implementation support is frequently praised, with users describing the Cubby team as accessible and quick to resolve issues. This ongoing assistance is crucial for system stability and user confidence. What I found about deployment is that proactive vendor support is a critical success factor for any business managing core operations through software.

Lean on Cubby’s responsive support team for any post-go-live queries, ensuring continued operational smoothness and user satisfaction.

Overall, Cubby implementation provides a structured, supportive journey ideal for SMB self-storage operators. It emphasizes guided data migration and personalized training, ensuring a confident transition to your new system without hidden complexities.

Who’s Cubby For

Who exactly benefits most from Cubby?

This Cubby review breaks down its ideal users. I’ll help you quickly determine if this software fits your business profile, team size, and specific self-storage management needs. Let’s explore where Cubby truly excels.

1. Ideal User Profile

New owners and frustrated small operators.

Cubby is perfect for new self-storage facility owners eager to start with a modern, all-in-one platform or existing small-to-mid-sized operators (1-5 facilities) tired of clunky, outdated software. From my user analysis, you’ll start fresh with an intuitive platform that consolidates all your needs without complex setup.

You’ll see strong results if you prioritize streamlining operations, enabling 24/7 online rentals, and reducing daily administrative workload.

2. Business Size & Scale

Small-to-mid self-storage operators.

Cubby shines for single-facility owners or those managing up to five locations. What I found about target users is that your team will find its simplicity liberating if you lack dedicated IT and value streamlined, daily management over deep complexity. It’s built for SMBs.

Assess if your portfolio is growing but not yet enterprise-scale, and you’re actively seeking a modern, intuitive alternative to legacy systems.

3. Use Case Scenarios

Streamlining self-storage operations.

Cubby excels at consolidating operations, payments, and 24/7 online rentals into one user-friendly platform. What I found about target users is that it works best for modernizing tenant experience and significantly reducing administrative burdens through automation and an intuitive interface.

You’ll align if your core goal is simple, efficient facility management, offering online accessibility and an intuitive system for both staff and tenants.

4. Who Should Look Elsewhere

Large portfolios with complex needs.

If you manage a massive, multi-state portfolio with highly complex accounting, very specific granular reporting requirements, or need extensive niche features, Cubby might fall short. From my user analysis, older, more established competitors offer deeper customization.

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Consider legacy enterprise solutions if your operation demands sophisticated user permissions or highly customizable financial analytics beyond Cubby’s current scope.

Ultimately, this Cubby review shows its ideal fit. The question of who should use Cubby comes down to prioritizing simplicity and modern convenience in self-storage management. Consider if your operational scale and feature needs align.

Bottom Line

Is Cubby the right fit for your business?

This Cubby review reveals a modern, user-friendly solution for self-storage operators. My final assessment provides a clear recommendation based on its innovative approach and specific use cases for your business.

1. Overall Strengths

Ease of use reigns supreme.

Cubby excels by offering an incredibly intuitive, modern interface, simplifying daily operations for storage owners. It consolidates payments, gate access, and website management. From my comprehensive analysis, onboarding and ongoing support are exceptional, reducing user learning curves compared to clunky legacy systems.

These strengths translate into faster staff adoption and enhanced operational efficiency, empowering smaller operators to compete effectively in the market.

2. Key Limitations

Some advanced features are still developing.

As a newer platform, Cubby’s feature set is still maturing, potentially lacking some niche or advanced functionalities found in established competitors. Users desire more granular reporting and website customization options. Based on this review, highly customizable reporting requires further development for specific, complex data insights.

These limitations are generally manageable for its target SMB audience but might require workarounds for very specific, advanced needs.

3. Final Recommendation

Cubby is highly recommended for its target audience.

You should choose Cubby if you are a small-to-mid market self-storage operator seeking a modern, intuitive, all-in-one solution. From my analysis, it excels for owners transitioning from outdated systems who prioritize ease of use and exceptional support over highly specialized features.

My confidence level is high for its intended user base, guiding your decision towards operational efficiency and simplicity.

Overall, this Cubby review confidently demonstrates strong value for its core self-storage market, offering a streamlined path to modern operations.