CUSI
CUSI provides utility management software and billing solutions designed to help water, gas, and electric companies streamline operations and improve customer service through integrated technology.
Marqeta
Marqeta is a modern card issuing and payment processing platform providing the infrastructure you need to create, manage, and scale customized physical, virtual, and tokenized payment card programs.
Quick Comparison
| Feature | CUSI | Marqeta |
|---|---|---|
| Website | cusi.com | marqeta.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1984 | 2010 |
| Headquarters | Jonesboro, USA | Oakland, USA |
Overview
CUSI
CUSI offers a comprehensive suite of tools designed to simplify the complexities of utility management. You can manage the entire customer lifecycle, from initial service requests and automated billing to real-time meter reading and payment processing. The platform integrates your back-office operations with field activities, ensuring your data remains consistent across your entire organization.
By using this software, you can reduce manual data entry errors and speed up your collection cycles. Whether you manage a small rural water district or a large municipal utility, the system scales to meet your specific regulatory and operational requirements. You can also provide your customers with modern conveniences like online portals and mobile payment options, which helps reduce call volumes and improves overall satisfaction.
Marqeta
Marqeta provides the modern infrastructure you need to build and launch sophisticated card programs without the legacy constraints of traditional banks. You can issue physical, virtual, and tokenized cards instantly, giving you total control over how payments are authorized and processed. The platform is designed for developers, offering open APIs that allow you to integrate payment capabilities directly into your own applications and workflows.
You can solve complex payment challenges like on-demand delivery, expense management, and digital banking with ease. By using their Just-in-Time (JIT) Gateway Funding, you can participate in the authorization process in real-time to approve or decline transactions based on your own business logic. This flexibility helps you reduce fraud, manage liquidity, and create unique commerce experiences for your customers.
Overview
CUSI Features
- Utility Billing Automate complex rate calculations and generate accurate invoices for water, gas, and electric services with ease.
- Customer Information System Access complete customer histories and manage service orders from a centralized database to provide faster support.
- Online Customer Portal Give your customers the power to view their usage, pay bills online, and manage their accounts 24/7.
- Mobile Workforce Management Sync field service orders directly to your technicians' mobile devices for real-time updates and faster completions.
- Meter Data Management Integrate seamlessly with AMR and AMI systems to capture usage data automatically and eliminate manual reading errors.
- Financial Reporting Generate detailed financial and operational reports to satisfy regulatory requirements and track your utility's performance.
Marqeta Features
- Just-in-Time Funding. Control your cash flow by funding transactions in real-time at the exact moment of purchase to minimize idle balances.
- Instant Virtual Issuance. Generate and deploy virtual cards immediately so your users can start spending through digital wallets without waiting for mail.
- Dynamic Spend Controls. Set granular rules for where, when, and how much can be spent to prevent fraud and ensure policy compliance.
- Tokenization Services. Provision cards securely into Apple Pay and Google Pay to provide your customers with a modern mobile payment experience.
- Webhooks & Real-time Data. Receive instant notifications for every transaction event so you can trigger automated workflows and keep your records synced.
- Physical Card Customization. Design and ship branded physical cards with custom materials and features to strengthen your brand identity with users.
Pricing Comparison
CUSI Pricing
Marqeta Pricing
Pros & Cons
CUSI
Pros
- Highly responsive and knowledgeable technical support team
- Comprehensive feature set covers all utility needs
- Reliable integration with various meter reading hardwares
- User-friendly interface simplifies daily billing tasks
Cons
- Initial setup and data migration takes significant time
- Advanced reporting features have a steeper learning curve
- Customization options can be complex to configure
Marqeta
Pros
- Highly flexible API documentation for rapid development
- Real-time transaction data provides excellent visibility
- Superior control over authorization logic via JIT funding
- Scales reliably for high-volume enterprise payment programs
Cons
- Significant technical expertise required for initial setup
- Complex compliance and regulatory hurdles to navigate
- Pricing is not transparent for smaller startups