CUSI
CUSI provides utility management software and billing solutions designed to help water, gas, and electric companies streamline operations and improve customer service through integrated technology.
Stripe
Stripe provides a comprehensive financial infrastructure platform that allows businesses of all sizes to accept payments, manage billing cycles, and automate financial operations through a single integrated API.
Quick Comparison
| Feature | CUSI | Stripe |
|---|---|---|
| Website | cusi.com | stripe.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $99/month |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1984 | 2010 |
| Headquarters | Jonesboro, USA | South San Francisco, USA |
Overview
CUSI
CUSI offers a comprehensive suite of tools designed to simplify the complexities of utility management. You can manage the entire customer lifecycle, from initial service requests and automated billing to real-time meter reading and payment processing. The platform integrates your back-office operations with field activities, ensuring your data remains consistent across your entire organization.
By using this software, you can reduce manual data entry errors and speed up your collection cycles. Whether you manage a small rural water district or a large municipal utility, the system scales to meet your specific regulatory and operational requirements. You can also provide your customers with modern conveniences like online portals and mobile payment options, which helps reduce call volumes and improves overall satisfaction.
Stripe
Stripe is a complete financial infrastructure platform that helps you accept payments and scale your business globally. You can integrate checkout experiences into your website or app, allowing you to take credit cards, digital wallets, and local payment methods with ease. Beyond simple transactions, the platform helps you manage recurring billing, handle marketplace payouts, and issue physical or virtual cards to your team.
You can also use built-in tools to fight fraud automatically and simplify your global tax compliance. Whether you are a solo founder starting a side project or a large enterprise managing complex global cash flows, you get access to the same high-performance tools. It eliminates the need for separate merchant accounts and gateways by providing everything you need to move money in one place.
Overview
CUSI Features
- Utility Billing Automate complex rate calculations and generate accurate invoices for water, gas, and electric services with ease.
- Customer Information System Access complete customer histories and manage service orders from a centralized database to provide faster support.
- Online Customer Portal Give your customers the power to view their usage, pay bills online, and manage their accounts 24/7.
- Mobile Workforce Management Sync field service orders directly to your technicians' mobile devices for real-time updates and faster completions.
- Meter Data Management Integrate seamlessly with AMR and AMI systems to capture usage data automatically and eliminate manual reading errors.
- Financial Reporting Generate detailed financial and operational reports to satisfy regulatory requirements and track your utility's performance.
Stripe Features
- Global Payments. Accept 135+ currencies and dozens of popular local payment methods to reach customers wherever they live.
- Stripe Checkout. Deploy a pre-built, high-conversion hosted payment page that automatically adapts to your customer's device and language.
- Subscription Billing. Manage recurring revenue with flexible logic for trials, coupons, and tiered pricing models without manual intervention.
- Radar Fraud Detection. Block fraudulent transactions automatically using machine learning trained on data from millions of global companies.
- Financial Reporting. Access real-time data and automated reports to speed up your monthly closing process and track growth.
- Stripe Tax. Calculate and collect sales tax, VAT, and GST automatically based on your customer's specific location.
Pricing Comparison
CUSI Pricing
Stripe Pricing
- 2.9% + 30¢ per successful card charge
- Access to 100+ features
- Real-time reporting tools
- Global payment methods
- Machine learning fraud protection
- 24/7 phone and chat support
- Volume-based discounts
- Multi-product discounts
- Country-specific pricing
- Interchange pricing available
- Dedicated support team
- Custom onboarding assistance
Pros & Cons
CUSI
Pros
- Highly responsive and knowledgeable technical support team
- Comprehensive feature set covers all utility needs
- Reliable integration with various meter reading hardwares
- User-friendly interface simplifies daily billing tasks
Cons
- Initial setup and data migration takes significant time
- Advanced reporting features have a steeper learning curve
- Customization options can be complex to configure
Stripe
Pros
- Extensive documentation makes technical setup very straightforward
- Supports a massive variety of global payment methods
- Clean and intuitive dashboard for non-technical users
- Seamless integration with hundreds of third-party apps
- Highly reliable uptime during peak shopping seasons
Cons
- Customer support response times can be inconsistent
- Account freezes can occur during sudden volume spikes
- Advanced features often require significant developer resources
- Dispute fees are non-refundable even if you win