Customer Service Software

Customer service software helps you deliver faster, smarter support that keeps your customers happy. With this, you can manage tickets, track conversations across channels, and automate responses to common questions. It enables you to monitor customer sentiment and gather feedback, so you improve your service continuously. In this category, you’ll find tools designed to streamline communication, boost team collaboration, and create memorable experiences that build loyalty.

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Zoom Contact Center

Customer Service Software

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Zoom Contact Center is an omnichannel cloud solution that unifies customer experience and internal collaboration by combining video, voice, chat, and

Salesforce Zendesk ServiceNow Microsoft Dynamics 365
Starting at $69/month

Zendesk

Customer Service Software

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Zendesk is a complete customer service solution that offers AI-powered support tools, multichannel messaging, and a unified agent workspace to help yo

Slack Salesforce Shopify Microsoft Teams
Starting at $19/month

Freshdesk Omni

Customer Service Software

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Freshdesk Omni is a unified customer service software that combines email, chat, phone, and social media into one interface to help you deliver fast a

Slack Salesforce Shopify Microsoft Teams
Starting at Free

Front

Customer Service Software

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Front is a customer operations platform that transforms your email inbox into a collaborative workspace where teams manage shared conversations, autom

Salesforce Slack HubSpot Jira
Starting at $59/month

Voiso

Customer Service Software

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Voiso is an AI-driven contact center software providing omnichannel communication, automated outbound dialing, and real-time analytics to help busines

Salesforce HubSpot Zendesk Zoho CRM
Starting at Custom Pricing

Ziwo

Customer Service Software

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Ziwo is a cloud-based contact center software that provides omnichannel communication tools including voice, WhatsApp, and SMS to help businesses mana

Salesforce HubSpot Zendesk Zoho CRM
Starting at $??/month

Intercom

Customer Service Software

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Intercom is an AI-first customer service platform that provides automated support, help desk tools, and proactive messaging to help you scale your cus

Slack Salesforce HubSpot Zendesk
Starting at $39/month

Tidio

Customer Service Software

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Tidio is an all-in-one customer service platform that combines live chat, AI chatbots, and multichannel ticketing to help small businesses automate su

Shopify WordPress Wix Messenger
Starting at Free

Drift

Customer Service Software

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Drift is a conversational marketing and sales platform that uses AI-powered chatbots and real-time messaging to help you engage website visitors and c

Salesforce HubSpot Marketo Slack
Starting at Free

Ada

Customer Service Software

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Ada is an AI-powered customer service automation platform that uses generative AI to resolve complex customer inquiries across chat, email, and phone

Zendesk Salesforce Shopify Gorgias
Starting at Custom Pricing

LivePerson

Customer Service Software

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LivePerson is an enterprise conversational AI platform that helps you create and manage automated messaging experiences across multiple digital channe

Salesforce Zendesk Microsoft Dynamics 365 WhatsApp
Starting at Custom Pricing

Glia

Customer Service Software

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Glia provides a unified digital customer service platform that combines co-browsing, video, and voice to help you support customers directly within yo

Salesforce Zendesk Microsoft Dynamics 365 Jack Henry
Starting at Custom Pricing

ScreenMeet

Customer Service Software

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ScreenMeet provides cloud-native cobrowse, screen sharing, and remote support tools integrated directly into your existing CRM and ITSM platforms to s

Salesforce ServiceNow Microsoft Dynamics 365 Zendesk
Starting at Custom Pricing

REVE Chat

Customer Service Software

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REVE Chat is an omni-channel customer engagement software providing live chat, video voice calling, and AI-powered chatbots to help you deliver real-t

WordPress Shopify WhatsApp Facebook Messenger
Starting at $15/month

AppFollow

Customer Service Software

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AppFollow is an integrated mobile app management platform that helps you track app store performance, monitor user reviews, and optimize organic growt

Slack Zendesk Intercom Microsoft Teams
Starting at Free

ASOdesk

Customer Service Software

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ASOdesk is an all-in-one app store optimization platform providing keyword analytics, competitor tracking, and automated review management to help you

Slack Zendesk App Store Connect Google Play Console
Starting at Free

Freshdesk

Customer Service Software

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Freshdesk is a cloud-based customer service software providing omnichannel support, AI-driven automation, and collaborative ticketing tools to help bu

Slack Salesforce Shopify Microsoft Teams
Starting at Free

Help Scout

Customer Service Software

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Help Scout is a customer communications platform that provides a shared inbox, knowledge base, and live chat tools to help small businesses deliver pe

Slack Salesforce Shopify HubSpot
Starting at $25/month

Hiver

Customer Service Software

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Hiver is a multi-channel customer service platform that transforms your Gmail interface into a collaborative help desk for managing shared inboxes, li

Gmail Slack WhatsApp Salesforce
Starting at $15/month

Groove

Customer Service Software

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Groove is a simple help desk software designed to help small businesses manage customer support emails, live chat, and knowledge bases through a colla

Slack Shopify Stripe Salesforce
Starting at $12/month

HappyFox Help Desk

Customer Service Software

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HappyFox is a cloud-based help desk and ticketing software designed to help you streamline customer support operations with automated workflows, multi

Slack Microsoft Teams Salesforce Shopify
Starting at $29/month

Kore.ai

Customer Service Software

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Kore.ai provides an enterprise-grade conversational AI platform that helps you build, train, and deploy intelligent virtual assistants and search expe

Salesforce ServiceNow Zendesk Microsoft Teams
Starting at Free

Sierra

Customer Service Software

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Sierra is a conversational AI platform that enables you to build autonomous agents that handle complex customer service tasks, integrate with your bus

Salesforce Zendesk Shopify SAP
Starting at Custom Pricing

Boost.ai

Customer Service Software

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Boost.ai provides an enterprise-grade conversational AI platform that allows you to build, deploy, and scale advanced virtual agents to automate custo

Salesforce Zendesk Microsoft Teams Slack
Starting at Custom Pricing

Forethought

Customer Service Software

0.0 (0 reviews) Write Review

Forethought is an AI-powered customer service platform that uses generative AI to automate support tickets, assist human agents, and provide deep insi

Zendesk Salesforce ServiceNow Slack
Starting at Custom Pricing
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