120Water vs CustomerSure

<p>120Water is a specialized compliance management software designed to connect state agencies and utilities for managing water quality data, asset compliance, and regulatory requirements. It provides a centralized platform where all compliance-related data, sampling, and reporting live together, making regulatory compliance manageable and scalable as programs grow and rules change. With over 7,000 users and service in 48 states, it allows you to track water quality, fulfill sampling logistics, analyze data, and ensure adherence to EPA and other regulations efficiently.</p> <p>The platform benefits utilities and state agencies by automating sample kit distribution, unifying program data into easy-to-view dashboards, and providing real-time oversight for compliance programs. It also supports educational outreach and integrates workflows for managing tasks and meeting deadlines. By using 120Water, you reduce your staff’s workload, avoid compliance risks, and keep your community safe with reliable water testing and program management—all supported by a flexible software solution tailored to water quality professionals.</p>

<p>CustomerSure is a comprehensive platform designed to help service-driven organizations create and optimize Voice of Customer (VoC) programs that deliver measurable improvements in customer satisfaction and business outcomes. It enables you to quickly deploy user-friendly feedback systems with intuitive dashboards and real-time alerts, turning customer insights into timely action. Trusted across regulated industries like financial services, healthcare, and utilities, it ensures compliance with regulations such as FCA Consumer Duty, making audit trails and reporting effortless.</p> <p>With CustomerSure, you get more than just software—you receive expert guidance to design, implement, and continuously improve your VoC program. This partnership approach helps reduce customer churn, increase renewals, and build loyalty by acting fast on early risk indicators. The platform is built for ease of adoption, driving engagement across teams, and delivering board-ready ROI without unnecessary overhead.</p>