Digitail vs Shepherd Veterinary Software Comparison: Reviews, Features, Pricing & Alternatives in 2026

Detailed side-by-side comparison to help you choose the right solution for your team

Updated Apr 2026 8 min read

Digitail

0.0 (0 reviews)

Digitail is an all-in-one veterinary practice management software that streamlines your clinic operations with integrated medical records, automated client communications, and a dedicated pet parent mobile application.

Starting at --
Free Trial NO FREE TRIAL
VS

Shepherd Veterinary Software

0.0 (0 reviews)

Shepherd is a cloud-based practice management solution designed by veterinarians to simplify clinical workflows and automate medical records so you can focus on patient care.

Starting at $300/mo
Free Trial NO FREE TRIAL

Quick Comparison

Feature Digitail Shepherd Veterinary Software
Website digitail.com shepherd.vet
Pricing Model Custom Subscription
Starting Price Custom Pricing $300/month
FREE Trial ✘ No free trial ✘ No free trial
Free Plan ✘ No free plan ✘ No free plan
Product Demo ✓ Request demo here ✓ Request demo here
Deployment cloud mobile saas mobile
Integrations Idexx Antech Zoetis Heska Stripe QuickBooks Vetstoria Covetrus MWI Animal Health Vetsource Antech IDEXX Zoetis VetCove Gravity Payments AllyDVM PetDesk MWI Animal Health
Target Users small-business mid-market enterprise small-business mid-market
Target Industries healthcare healthcare
Customer Count 0 0
Founded Year 2018 2016
Headquarters New York, USA Phoenix, USA

Overview

D

Digitail

Digitail is a cloud-based platform designed to modernize how you run your veterinary clinic. It replaces fragmented systems by combining electronic medical records, inventory management, and billing into a single, intuitive interface. You can move away from paper files and manual data entry, allowing your team to focus more on patient care and less on administrative overhead.

The platform bridges the gap between your clinic and pet parents through a native mobile app where clients can book appointments, view medical records, and receive reminders. Whether you manage a solo mobile practice or a multi-location hospital, Digitail helps you automate repetitive tasks like appointment confirmations and follow-ups. You can track your clinic's performance with real-time analytics while ensuring a smooth, digital-first experience for every client who walks through your doors.

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Shepherd Veterinary Software

Shepherd is a cloud-based practice management platform built to streamline the daily operations of your veterinary clinic. Designed by a practicing veterinarian, it focuses on a workflow-centric approach that automatically generates invoices and discharge instructions as you complete medical records. You can manage your entire practice from any device, ensuring your team stays connected whether they are in the exam room or working remotely.

The platform eliminates the friction of traditional software by using an intuitive interface that mimics a natural clinical exam. You can easily track patient history, manage pharmacy inventory, and handle client communications without jumping between multiple screens. By automating the administrative side of medicine, you reduce missed charges and free up more time to treat your patients.

Overview

D

Digitail Features

  • Digital Medical Records Create and update patient charts instantly with customizable templates and automated SOAP notes to save hours on documentation.
  • Pet Parent App Give your clients a dedicated app to book appointments, chat with your team, and access their pet's health history.
  • Automated Reminders Reduce no-shows by sending automated appointment confirmations and health service reminders via email, SMS, or push notifications.
  • Inventory Management Track your stock levels in real-time and receive alerts when supplies are low so you never run out of essentials.
  • Integrated Payments Process payments directly through the platform to eliminate manual entry errors and speed up the checkout process for clients.
  • Online Booking Allow clients to schedule appointments 24/7 through your website, which syncs automatically with your clinic's master calendar.
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Shepherd Veterinary Software Features

  • Auto-Invoicing. Generate invoices automatically as you input medical notes so you never miss a charge or delay a client checkout.
  • SOAP Notes. Complete medical records faster with an intuitive SOAP interface that follows your natural exam flow and thought process.
  • Inventory Management. Track your pharmacy and supplies in real-time with automated deductions and low-stock alerts to keep your clinic running.
  • Client Communications. Send automated appointment reminders and digital discharge instructions directly to your clients' phones or email addresses.
  • Cloud Access. Access your entire practice database from any web-enabled device, giving you the flexibility to work from anywhere.
  • Integrated Payments. Process credit card payments directly through the software to simplify your end-of-day reconciliation and reporting.

Pricing Comparison

D

Digitail Pricing

S

Shepherd Veterinary Software Pricing

Standard (1 FTE Doctor)
$300
  • Full practice management suite
  • Unlimited staff users
  • Automated medical records
  • Inventory management
  • Cloud-based data storage
  • Standard integrations

Pros & Cons

M

Digitail

Pros

  • Modern and intuitive interface requires very little staff training
  • Excellent pet parent app improves client engagement and loyalty
  • Cloud-based access allows you to work from any device
  • Frequent software updates based on direct feedback from veterinarians
  • Streamlined check-in process reduces front-desk congestion

Cons

  • Initial data migration from legacy systems can take time
  • Reporting modules may require a learning curve for advanced metrics
  • Requires a stable internet connection for optimal performance
A

Shepherd Veterinary Software

Pros

  • Extremely intuitive interface designed for clinical workflows
  • Significant reduction in missed charges via auto-invoicing
  • Fast and responsive customer support team
  • Easy to learn for new staff members
  • Clean and professional client-facing documents

Cons

  • Reporting features could be more customizable
  • Requires stable internet connection for cloud access
  • Limited third-party integrations compared to older legacy systems
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