dscout
dscout is a remote user research platform that helps you capture authentic human insights through mobile diary studies, live interviews, and usability testing to build better products.
User Interviews
User Interviews is a specialized recruitment platform that connects researchers with a database of over 4 million participants to streamline participant sourcing, screening, and scheduling for UX research.
Quick Comparison
| Feature | dscout | User Interviews |
|---|---|---|
| Website | dscout.com | userinterviews.com |
| Pricing Model | Custom | Freemium |
| Starting Price | Custom Pricing | Free |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2011 | 2015 |
| Headquarters | Chicago, USA | New York, USA |
Overview
dscout
dscout is a qualitative remote research platform that helps you see and hear your customers in their natural environments. Instead of relying on recalled memories in a lab, you can capture real-time moments through video, photos, and text. You can recruit from a diverse pool of over 100,000 participants—called scouts—or bring your own users to participate in structured research missions.
The platform enables you to run unmoderated diary studies, conduct live video interviews, and perform quick usability tests with automated transcription and analysis tools. You can quickly synthesize hours of video into highlight reels to share with stakeholders. It is designed for UX researchers, product managers, and designers at mid-market and enterprise companies who need to scale their qualitative research without losing the human touch.
User Interviews
User Interviews is a dedicated participant recruitment platform designed to take the manual labor out of finding research subjects. Whether you are conducting usability tests, 1-on-1 interviews, or longitudinal studies, you can source high-quality participants from their massive 4-million-person panel or manage your own internal database of users.
You can automate the most tedious parts of the research process, including screening applicants, scheduling sessions across time zones, and distributing incentive payments. The platform helps you move from project launch to your first interview in as little as a few hours, ensuring your product decisions are always backed by real human feedback without the typical recruiting bottlenecks.
Overview
dscout Features
- Diary Studies Collect longitudinal data by having participants record video and answer questions during specific moments in their daily lives.
- Live Video Interviews Conduct remote one-on-one interviews with built-in scheduling, automated transcription, and the ability to create instant highlight reels.
- Participant Recruitment Access a curated pool of over 100,000 active participants with advanced screening tools to find your exact target audience.
- Usability Testing Watch how users interact with your prototypes or live websites in real-time to identify friction points and navigation issues.
- Automated Analysis Save hours of manual work with automated transcriptions, sentiment analysis, and tag-based organization for all your video data.
- Highlight Reels Clip and combine key participant moments into compelling video stories that help you persuade stakeholders with real user evidence.
User Interviews Features
- Recruit from Research Hub. Access a diverse panel of over 4 million vetted participants filtered by profession, demographics, and custom screener surveys.
- Automated Scheduling. Sync your calendar so participants can book available slots instantly, eliminating back-and-forth emails and manual coordination.
- Custom Screener Surveys. Build detailed qualification surveys to ensure you only spend time talking to people who meet your exact criteria.
- Incentive Distribution. Automate the payment process by sending digital gift cards to participants immediately after they complete your research session.
- Research Hub CRM. Build and manage your own private panel of customers with tags, activity history, and automated invitation workflows.
- Multi-Channel Invitations. Invite your own users to studies via email or branded intercept pop-ups directly on your website or application.
Pricing Comparison
dscout Pricing
User Interviews Pricing
- No monthly subscription fee
- $45 per completed session
- Access to 4m+ participants
- Automated scheduling tools
- Incentive management
- Everything in Pay as you go, plus:
- 15 included sessions per year
- Reduced per-session rates
- Basic Research Hub features
- Standard support access
Pros & Cons
dscout
Pros
- High-quality participant pool with fast recruitment times
- Excellent video analysis and highlight reel creation tools
- Mobile-first approach captures authentic, real-world user behavior
- Intuitive interface for both researchers and study participants
Cons
- Premium pricing is geared toward enterprise budgets
- Learning curve for setting up complex diary missions
- Limited quantitative survey features compared to specialized tools
User Interviews
Pros
- Extremely fast turnaround for finding niche participants
- Automated incentive payments save significant administrative time
- High-quality screening tools ensure relevant interview subjects
- Excellent customer support for complex recruiting needs
Cons
- Per-session recruitment fees can become expensive
- Limited international participant availability in some regions
- Learning curve for managing large internal panels