Microsoft Dynamics 365
Microsoft Dynamics 365 is a modular suite of cloud-based business applications that combines CRM and ERP capabilities with AI-driven insights to help you streamline sales, service, finance, and operations.
Epicor Kinetic
Epicor Kinetic is a cloud-based enterprise resource planning solution designed to help manufacturers streamline global operations, improve production visibility, and accelerate growth through industry-specific tools and real-time data analytics.
Quick Comparison
| Feature | Microsoft Dynamics 365 | Epicor Kinetic |
|---|---|---|
| Website | dynamics.microsoft.com | epicor.com |
| Pricing Model | Subscription | Custom |
| Starting Price | $65/month | Custom Pricing |
| FREE Trial | ✓ 30 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 1972 |
| Headquarters | Redmond, USA | Austin, USA |
Overview
Microsoft Dynamics 365
Microsoft Dynamics 365 gives you a unified view of your entire business by connecting data across sales, marketing, service, and finance. Instead of jumping between disconnected tools, you can manage your customer relationships and back-office operations within a single ecosystem. You can choose specific modules like Sales, Customer Service, or Finance to build a solution that fits your current needs while maintaining the flexibility to scale as you grow.
The platform helps you make better decisions using built-in AI and Copilot features that summarize meetings, draft emails, and predict market trends. It integrates natively with Microsoft 365, allowing you to update records directly from Outlook or collaborate on deals within Teams. Whether you are a mid-sized company or a global enterprise, you can automate complex workflows and gain real-time visibility into every department to drive more consistent results.
Epicor Kinetic
Epicor Kinetic is a specialized enterprise resource planning platform built specifically for the modern manufacturing world. You can manage your entire production lifecycle from a single interface, whether you are handling complex multi-site operations or a single specialized facility. It helps you move away from disconnected spreadsheets and manual tracking by centralizing your data across engineering, scheduling, and fulfillment.
You can gain deep visibility into your shop floor performance and supply chain health with built-in analytics and reporting tools. The software adapts to your specific industry requirements, offering dedicated modules for automotive, aerospace, medical devices, and electronics. By using this platform, you can reduce operational bottlenecks, improve on-time delivery rates, and scale your business with a cloud-native architecture that grows alongside your production needs.
Overview
Microsoft Dynamics 365 Features
- AI-Powered Insights Use Copilot to summarize long email threads and generate real-time suggestions for your next best action with customers.
- Unified Customer Profiles Connect data from every touchpoint to create a 360-degree view of your customers and personalize your marketing efforts.
- Automated Workflows Build custom automated processes across your apps using Power Automate to eliminate repetitive data entry and manual approvals.
- Native Outlook Integration Track emails, book meetings, and update your CRM records without ever leaving your Outlook inbox or switching tabs.
- Predictive Forecasting Identify potential revenue gaps and track your sales pipeline health using AI-driven models that analyze historical data patterns.
- Real-Time Analytics Monitor your business performance with interactive Power BI dashboards that turn complex data into clear, actionable visual reports.
Epicor Kinetic Features
- Production Management. Control your entire manufacturing process with real-time visibility into job status, labor costs, and material usage across your facility.
- Advanced Scheduling. Optimize your shop floor capacity using visual scheduling boards that help you manage constraints and meet tight customer deadlines.
- Supply Chain Management. Streamline your procurement and warehouse operations to ensure you always have the right materials available for every production run.
- Financial Management. Automate your global financial processes with multi-currency support and integrated accounting that links directly to your operational data.
- Quality Management. Maintain strict compliance and high standards by tracking quality metrics and documentation throughout the entire product lifecycle.
- Project Management. Manage complex build-to-order projects with integrated tracking for milestones, resources, and budgets to ensure maximum profitability.
Pricing Comparison
Microsoft Dynamics 365 Pricing
- Lead and opportunity management
- Marketing lists and quick campaigns
- Products, price lists, and bundles
- Quotes, orders, and invoices
- Real-time sales dashboards
- Microsoft 365 integration
- Everything in Sales Professional, plus:
- Contextual AI insights and suggestions
- Sales execution and sequencing
- Advanced customization and extensibility
- Conversation intelligence
- Predictive lead and opportunity scoring
Epicor Kinetic Pricing
Pros & Cons
Microsoft Dynamics 365
Pros
- Deep integration with the familiar Microsoft 365 ecosystem
- Highly customizable to fit specific industry business processes
- Powerful AI features that save time on documentation
- Scales easily from mid-market to global enterprise needs
- Comprehensive reporting through native Power BI connectivity
Cons
- Significant learning curve for new or non-technical users
- Implementation often requires a specialized certified partner
- Pricing can become complex with multiple add-on modules
- Initial setup and configuration can be time-consuming
Epicor Kinetic
Pros
- Deep industry-specific functionality for complex manufacturing
- Highly customizable interface and workflow options
- Strong reporting capabilities for production data
- Excellent multi-site and global trade management
- Robust mobile access for shop floor users
Cons
- Significant learning curve for new administrators
- Implementation process requires substantial time and resources
- Customizations can be difficult to maintain during updates
- Higher price point compared to entry-level ERPs