AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
EasyPost
EasyPost is a flexible shipping API that allows you to integrate real-time tracking, address verification, and label generation from hundreds of carriers directly into your existing e-commerce application.
Quick Comparison
| Feature | AfterShip | EasyPost |
|---|---|---|
| Website | aftership.com | easypost.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2012 |
| Headquarters | Hong Kong, China | Lehi, USA |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
EasyPost
EasyPost provides a suite of shipping APIs that simplify the complex world of logistics for your business. Instead of building separate integrations for every carrier, you can use a single interface to buy postage, track packages, and verify addresses across more than 100 global carriers like UPS, FedEx, and USPS. This saves you significant development time and ensures your shipping process remains consistent as you scale.
You can automate your entire fulfillment workflow, from comparing real-time shipping rates to generating carbon-neutral labels. The platform is designed to handle high volumes, making it a reliable choice whether you are a growing startup or a large enterprise. By integrating these tools, you reduce shipping errors and provide your customers with accurate tracking information throughout the delivery journey.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
EasyPost Features
- Multi-Carrier API. Access over 100 carriers through a single integration to compare rates and services instantly without custom coding.
- Real-Time Tracking. Provide your customers with accurate delivery updates via webhooks that push status changes directly to your system.
- Address Verification. Reduce failed deliveries by verifying domestic and international addresses before you print a single shipping label.
- Shipping Insurance. Protect your shipments against loss or damage with a simplified claims process that pays out faster than traditional carriers.
- Carbon Neutral Shipping. Offset the environmental impact of your deliveries automatically by choosing eco-friendly shipping options at checkout.
- SmartRate Selection. Optimize your spend by using data-driven rules to select the cheapest or fastest shipping method for every package.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
EasyPost Pricing
- First 120,000 shipments per year
- Access to 100+ carriers
- Real-time tracking
- Address verification
- Carbon offset shipping
- Community support
- Everything in Developer, plus:
- Custom volume discounts
- Dedicated account management
- Priority technical support
- Custom implementation assistance
- Advanced reporting tools
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
EasyPost
Pros
- Extensive documentation makes integration straightforward for developers
- Single API access to hundreds of global carriers
- Reliable uptime for high-volume shipping operations
- No monthly subscription fees for the entry tier
- Accurate address verification reduces costly return shipments
Cons
- Technical knowledge is required for initial setup
- Customer support response times can vary
- Insurance claims process requires specific documentation