AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Easyship
Easyship is a comprehensive shipping software providing e-commerce businesses with discounted carrier rates, automated label generation, and global logistics management to simplify international fulfillment and delivery processes.
Quick Comparison
| Feature | AfterShip | Easyship |
|---|---|---|
| Website | aftership.com | easyship.com |
| Pricing Model | Freemium | Freemium |
| Starting Price | Free | Free |
| FREE Trial | ✓ 7 days free trial | ✓ 0 days free trial |
| Free Plan | ✓ Has free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2014 |
| Headquarters | Hong Kong, China | New York, USA |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Easyship
Easyship is a central hub for your e-commerce logistics that connects your store to over 250+ global shipping services. You can manage every aspect of fulfillment from a single dashboard, allowing you to compare real-time shipping rates from carriers like UPS, FedEx, and DHL. It automates the tedious parts of shipping, such as generating labels, calculating accurate taxes and duties, and filing customs paperwork for international orders.
You can provide your customers with a transparent checkout experience by showing exact shipping costs and delivery dates upfront. The platform is designed to scale with you, whether you are a startup sending your first package or an established brand shipping thousands of items monthly. By consolidating your shipping operations, you reduce manual errors and save significant time on every order you fulfill.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Easyship Features
- Global Carrier Network. Access over 250+ shipping services instantly and compare pre-negotiated rates to find the cheapest or fastest delivery options.
- Automated Label Generation. Generate shipping labels, packing slips, and customs declarations automatically with one click to speed up your packing process.
- Dynamic Checkout Rates. Show real-time shipping costs and delivery lead times at your store's checkout to increase customer trust and conversion.
- Tax and Duty Calculation. Calculate landed costs for international shipments automatically so your customers aren't surprised by hidden fees upon delivery.
- Branded Tracking Pages. Create custom tracking pages and automated email notifications that keep your brand front-and-center throughout the delivery journey.
- Insurance Management. Protect your shipments with premium insurance coverage that you can add to any order directly within the platform.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Easyship Pricing
- Up to 50 shipments per month
- Unlimited store integrations
- Discounted carrier rates
- Standard support
- Basic tracking features
- Everything in Free, plus:
- Up to 500 shipments per month
- Link your own carrier accounts
- Advanced tracking and branding
- Insurance add-ons
- Chat support
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Easyship
Pros
- Access to deep shipping discounts without high volume
- Excellent international shipping and customs documentation automation
- User-friendly interface that simplifies complex logistics tasks
- Seamless integration with major platforms like Shopify and WooCommerce
Cons
- Customer support response times can be slow
- Technical glitches occasionally occur during label generation
- Insurance claim process can be lengthy and difficult