eBillity Review: Achieve Seamless Time & Expense Approvals for Your Firm

Manual time tracking slows you down every week.

If you’re researching eBillity, you’re probably juggling timesheets, chasing expenses, and spending hours making sure client invoices actually capture every billable minute.

From what I’ve seen, most people end up with missed billables and constant payroll headaches that eat into your profits and add stress to your already busy day.

That’s where eBillity steps in—offering smarter time tracking, automated invoicing, GPS and job costing features, and an interface designed to save you real admin time without a big learning curve.

In this article, I’ll walk you through how eBillity lets you reclaim lost hours and streamline the entire time tracking and billing process for your business.

You’ll find a breakdown of features, pricing, eBillity’s strengths and weaknesses, and how it compares to other time tracking platforms in this eBillity review, so you can make a better software decision.

You’ll walk away knowing the features you need to solve those everyday billing and admin pains.

Let’s dig into the details.

eBillity Overview

Based out of New York City, eBillity has been focused on practical time tracking and invoicing software since its founding way back in 2008.

In my experience, they are an excellent match for legal, consulting, and other professional services firms. Their key strength is providing straightforward tools for SMBs that need to automate time capture without the complexity of a full accounting suite.

A significant product development I’ll explore through this eBillity review is their launch of Invoice Tracker, a smart tool designed to automate your accounts receivable follow-up and get you paid faster.

Unlike competitors like QuickBooks Time which are deeply tied to an accounting ecosystem, eBillity offers a more focused experience. They prioritize a clean, dedicated time tracking platform that I find feels less overwhelming for everyday users.

You’ll find them working with thousands of small and mid-sized businesses, especially professional services and legal teams whose entire business model relies on accurate billable hour tracking to succeed.

From my perspective, their current strategy is all about enhancing your team’s profitability by eliminating tedious, manual administrative work. This directly addresses the pressing need for simple efficiency I see across the market.

Now let’s examine their capabilities.

eBillity Features

Is manual time tracking eating into your profits?

eBillity features are designed to simplify time tracking, billing, and project management for your business. Here are the five main eBillity features that streamline administrative tasks and boost profitability.

1. Time Tracking and Timesheet Approvals

Are you constantly chasing down employee timesheets?

Inaccurate or delayed time entries can lead to payroll errors and incorrect client billing. This can create a lot of administrative headaches for you.

eBillity’s Time Tracker offers flexible options like timers, manual entries, or weekly timesheets, ensuring all hours are captured accurately. What I love is how timesheet approvals simplify manager oversight, allowing for review and edits before payroll. This feature is great for both billable and non-billable hours.

This means you can say goodbye to manual data entry and enjoy precise payroll and invoicing every time.

2. GPS Tracking with Geofencing

Do you struggle to verify field team locations?

Monitoring remote or field employees without reliable location data can lead to time theft and productivity concerns. This can erode your project profitability.

This feature allows you to see who is on the clock in real-time and view their movements, enhancing accountability. From my testing, geofencing ensures accurate clock-ins within designated areas, which is fantastic for businesses with multiple job sites. It really helps prevent off-site clocking.

So you can ensure your team is exactly where they should be, enhancing trust and optimizing work allocation.

3. Employee Scheduling

Tired of juggling complex employee schedules manually?

Creating and managing employee shifts, time-off requests, and overtime rules can be a time-consuming administrative burden. This often leads to scheduling conflicts.

eBillity simplifies this with drag-and-drop scheduling and reusable templates, making shift assignments a breeze. Here’s what I found: the ability to sync schedules with personal calendars significantly reduces no-shows and confusion. This feature ensures your team is always aware of their work commitments.

This means you can streamline your scheduling process, reduce administrative effort, and ensure optimal staff coverage.

4. Client Invoicing and Online Payments

Are you finding client billing to be a slow and cumbersome process?

Converting tracked time and expenses into professional invoices manually is prone to errors and can delay payment. This impacts your cash flow.

This eBillity feature automates invoice generation, allowing you to customize branded invoices with ease. What’s more, integrations with online payment solutions like Stripe mean clients can pay directly through a secure portal. This accelerates your payment cycles significantly.

You’ll experience faster payments and a more professional billing process, improving your overall financial health.

5. Project Tracking and Job Costing

Struggling to understand project profitability?

Without clear insights into actual time and expenses versus estimated budgets, projects can easily go over cost or scope. This can quickly eat into your margins.

eBillity helps you track estimated versus actual hours and expenses for each project, giving you a clear financial picture. This is where eBillity shines: allocating employee and client billing rates per project provides granular job costing insights. This feature helps prevent costly scope creep.

So, you can maintain tighter control over project budgets and ensure every job remains profitable.

These eBillity features work together seamlessly to provide a unified platform for time, billing, and project management, ensuring your operations are cohesive.

eBillity Pricing

Confused about time tracking costs?

eBillity pricing offers a tiered, user-based model with transparent plans, helping you budget precisely for your time and expense management needs.

Plan	Price & Features
Time Tracker	$9/user/month + $15 base fee (monthly) • Core time tracking & scheduling • GPS & geofencing • Timesheet approval • Free mobile apps
Time Tracker Premium	$15/user/month + $25 base fee (monthly) • Project tracking & job costing • Expense tracking • Client invoicing & online payments • Client invoice portal
LawBillity	$30/user/month (monthly) or $24/user/month (annually) • All Premium features • LEDES & LSS invoice formats • ABA codes & trust accounts • Conflict checker

1. Value Assessment

Transparent value for your budget.

What impressed me about eBillity’s pricing is its clear per-user model, which helps you scale costs effectively as your team grows. The tiered approach ensures you only pay for features your business genuinely needs, avoiding unnecessary expenses often found in monolithic software suites.

This means your budget gets a predictable structure, allowing for easier financial planning and cost control.

2. Trial/Demo Options

Try before you commit.

eBillity offers a generous 14-day free trial for its Time Tracker solutions with no credit card required, letting you fully test the system. What I found valuable is the 90-day free trial for SAP Concur integrations, offering extensive evaluation time for complex setups.

This lets you validate the fit for your business processes, ensuring confidence before committing to any pricing plan.

3. Plan Comparison

Choosing your ideal plan.

For basic needs, the Time Tracker plan is a solid start, but many businesses will find the Premium tier offers better value with invoicing and project costing. What stands out is how LawBillity specifically targets legal professionals with specialized features and clear annual pricing discounts.

This helps you match eBillity pricing to actual usage requirements, ensuring you get maximum value for your investment.

My Take: eBillity’s pricing strategy is transparent and user-centric, offering scalable solutions for various business sizes, especially those needing specific legal or project management tools.

The overall eBillity pricing reflects scalable value without hidden surprises for your business.

eBillity Reviews

What do real users genuinely think?

I’ve analyzed numerous eBillity reviews to give you a balanced look at what customers truly experience, helping you understand its real-world performance.

1. Overall User Satisfaction

Users express strong satisfaction.

From my review analysis, eBillity consistently earns high ratings, averaging 4.2 to 4.5 stars across platforms like Fit Small Business and Software Finder. What stands out is how users often highlight its ease of use and reliable performance, especially for time tracking and billing.

This indicates you can generally expect a positive and straightforward experience.

2. Common Praise Points

Its ease of use is a recurring highlight.

Users frequently praise eBillity’s intuitive interface and flexible time tracking options, including mobile accessibility. What I found in user feedback is how seamless QuickBooks integration simplifies accounting for many, significantly reducing manual data entry and errors.

This means you’ll likely appreciate its ability to streamline your invoicing and payroll.

3. Frequent Complaints

App glitches and basic features frustrate some.

While generally positive, several eBillity reviews mention occasional mobile app bugs and a basic invoicing module. What stands out in user feedback is how the web app can be glitchy, sometimes failing to sync or taking time to open features.

These issues are typically minor annoyances rather than significant deal-breakers for core functionality.

The overall eBillity reviews reflect consistent user satisfaction with minor technical caveats, particularly around app performance.

Best eBillity Alternatives

Considering eBillity? Explore your other options.

The best eBillity alternatives include several robust solutions, each catering to distinct business needs regarding features, integration, and budget.

1. FreshBooks

Need more comprehensive accounting alongside time tracking?

FreshBooks excels when your business requires robust double-entry accounting features beyond just time tracking and invoicing. What I found comparing options is that FreshBooks offers more holistic financial management for small businesses, making it an all-in-one platform alternative to eBillity’s focused time tools.

Choose FreshBooks if advanced accounting is a priority over eBillity’s specialized time tracking capabilities.

2. QuickBooks Time

Already using QuickBooks for payroll and accounting?

QuickBooks Time shines if you’re deeply integrated into the QuickBooks ecosystem, offering seamless data flow for payroll and accounting. From my competitive analysis, QuickBooks Time provides superior QuickBooks integration and features like timesheet signatures, though it requires existing QuickBooks Online investment.

Consider this alternative when QuickBooks integration and enhanced payroll features are critical for your operations.

3. Toggl Track

Prioritizing extreme ease of use and mobile-first time tracking?

Toggl Track is ideal if your team values an incredibly user-friendly interface and superior mobile time tracking for projects and tasks. Alternative-wise, Toggl Track offers exceptional simplicity for quick timesheets, but its invoicing features aren’t as robust as eBillity’s dedicated billing tools.

Choose Toggl Track if a straightforward mobile experience for project time tracking is your primary requirement.

4. Harvest

Looking for combined time and expense tracking with strong reporting?

Harvest provides a strong balance of time and expense tracking, delivering excellent project insights for freelancers and small businesses. From my analysis, Harvest offers robust time and expense management with clear project profitability reports, appealing for those needing both in one alternative.

Choose Harvest if you need integrated time and expense tracking with good analytical reporting for project management.

The best eBillity alternatives ultimately depend on your business’s specific needs, existing software, and budget for a perfect fit.

eBillity Setup

Worried about complicated software setup and training?

eBillity implementation is generally straightforward, offering a user-friendly deployment approach ideal for businesses seeking efficient time tracking. This eBillity review analyzes what to expect.

1. Setup Complexity & Timeline

Setup-wise, it’s quite simple.

eBillity is designed for intuitive setup, allowing quick configuration of employee time-tracking essentials and customizable back-end settings. From my implementation analysis, most businesses find setup straightforward and rapid, often completing initial configurations within days, not weeks.

You can expect to define permissions and pre-load project settings to streamline client, team, and billing rate assignments.

2. Technical Requirements & Integration

Minimal technical hurdles or extensive IT involvement.

As a cloud-based solution, eBillity is accessible from any device with an internet connection, including mobile apps with offline capabilities. What I found about deployment is that it integrates with popular accounting and payroll software like QuickBooks, Xero, and ADP, simplifying data flow.

Prepare for setting up standard web access and reviewing existing accounting system compatibility for seamless data synchronization.

3. Training & Change Management

User adoption is often quick and natural.

While eBillity’s interface is intuitive, training resources like videos and live phone support are available to help users get started. From my analysis, the self-explanatory nature often reduces extensive training needs and minimizes user resistance to new processes.

Focus on leveraging the available support and knowledge base to ensure your team quickly becomes proficient with time tracking.

4. Support & Success Factors

Strong support ensures a smooth rollout.

eBillity’s customer support is frequently praised as “outstanding” and “readily available,” providing thorough and patient assistance during implementation. From my implementation analysis, responsive support significantly contributes to deployment success, addressing any issues promptly and efficiently.

Factor in leveraging their support team for any questions and ensure clear internal communication for your team’s success.

Overall, eBillity setup is known for its simplicity and strong support, leading to quick and efficient system adoption for most businesses.

Bottom Line

Is eBillity the right fit for your business?

This eBillity review offers a decisive verdict, outlining who stands to gain the most from its features and why it could be your next essential tool for time and expense management.

1. Who This Works Best For

SMBs and freelancers needing accurate time and billing.

eBillity is ideal for small to medium-sized businesses, professional service firms, and freelancers who rely on accurate time and expense tracking for client billing and payroll. What I found about target users is that businesses billing by the hour or project will find this system particularly indispensable for their operations.

You’ll see significant improvements in efficiency if your team regularly tracks time across various projects or clients.

2. Overall Strengths

Its seamless accounting software integration truly stands out.

The software excels by offering flexible time entry options, robust reporting, and a user-friendly interface that simplifies time tracking and invoicing. From my comprehensive analysis, seamless integration with QuickBooks and Xero significantly streamlines administrative tasks, ensuring accurate and automatic data flow for your business.

These strengths mean you’ll save valuable time on manual data entry and gain clearer insights into project profitability and employee productivity.

3. Key Limitations

Occasional mobile app glitches are a noticeable concern.

While generally effective, some users have reported occasional bugs and performance glitches within the mobile and web applications that can disrupt workflow. Based on this review, the online time clock is primarily mobile-app based, lacking the ability to track time spent on individual applications.

I’d say these limitations are minor for most but could be frustrating if your team heavily relies on the mobile app or needs detailed application usage tracking.

4. Final Recommendation

eBillity is a strong, practical recommendation.

You should choose eBillity if your primary need is a reliable, user-friendly solution for time and expense tracking, client billing, and simplified employee scheduling. From my analysis, this solution is highly capable for billable-hour businesses that need robust accounting and payroll integrations to streamline operations.

My confidence level is high for SMBs and professional firms seeking an efficient, comprehensive time management tool.

This eBillity review concludes that it offers strong value for accurate time and billing, ensuring your business stays efficient and profitable.