eClinicalWorks
eClinicalWorks provides a unified cloud-based electronic health record and practice management solution designed to streamline clinical workflows, patient engagement, and financial outcomes for healthcare providers worldwide.
Open Dental
Open Dental is a highly customizable practice management software providing dental offices with open-source database access to manage clinical charting, electronic prescriptions, and patient billing efficiently.
Quick Comparison
| Feature | eClinicalWorks | Open Dental |
|---|---|---|
| Website | eclinicalworks.com | opendental.com |
| Pricing Model | Subscription | Subscription |
| Starting Price | $449/month | $175/month |
| FREE Trial | ✘ No free trial | ✓ 0 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 1999 | 2003 |
| Headquarters | Westborough, USA | Salem, USA |
Overview
eClinicalWorks
eClinicalWorks gives you a comprehensive platform to manage every aspect of your healthcare practice in one place. You can document patient encounters with ease using specialized templates, manage complex billing cycles, and coordinate care across different settings. The system is designed to reduce the administrative burden on your staff, allowing you to focus more on patient care rather than paperwork.
Beyond clinical documentation, you can enhance your patient experience through integrated portals, automated reminders, and telehealth capabilities. Whether you run a small independent clinic or a large multi-specialty health center, the software scales to meet your specific volume and regulatory requirements. You can access your data securely from any device, ensuring your practice remains mobile and responsive to patient needs.
Open Dental
Open Dental gives you full control over your practice management with its unique open-source database structure. You can customize the software to fit your specific clinical workflows, whether you run a solo general practice or a large multi-specialty mobile clinic. It handles everything from complex treatment planning and 3D charting to appointment scheduling and automated text reminders, ensuring your front and back office stay synchronized.
You own your data completely, allowing you to run custom queries and reports that most locked-down platforms don't permit. The software is designed to reduce your overhead costs by offering a scalable monthly subscription that includes comprehensive technical support and regular updates. It solves the common frustration of rigid software by letting you choose your own hardware and third-party integrations.
Overview
eClinicalWorks Features
- Intelligent Documentation Use customizable templates and voice-recognition compatibility to document patient visits faster and with higher clinical accuracy.
- Healow Patient Engagement Connect with your patients through a dedicated app where they can book appointments, view lab results, and message you.
- Revenue Cycle Management Track every dollar with automated billing tools that identify coding errors and help you get paid faster by insurers.
- Integrated Telehealth Conduct virtual visits directly within your EHR workflow, making it simple to provide care to patients from their homes.
- Population Health Tools Analyze your patient data to identify gaps in care and manage chronic conditions across your entire patient population.
- Interoperability Network Exchange patient records instantly with other hospitals and providers through the CommonWell and Carequality networks.
Open Dental Features
- Graphical Tooth Charting. Visualize patient oral health with 3D charting that tracks restorative work, periodontal measurements, and existing conditions.
- Treatment Planning. Create multi-phased treatment plans for your patients and present clear cost estimates to improve case acceptance rates.
- e-Prescribing. Send prescriptions electronically to pharmacies directly from the patient's chart to save time and improve clinical accuracy.
- Appointment Module. Manage your daily schedule with color-coded blocks, drag-and-drop rescheduling, and real-time views of provider availability.
- Custom Reporting. Run deep-dive queries on your practice data to track production, collections, and patient demographics without technical restrictions.
- Mobile Web Tools. Access your schedule and patient contact information from your smartphone or tablet when you are away from the office.
Pricing Comparison
eClinicalWorks Pricing
- Electronic Health Record
- e-Prescribing
- Patient Portal
- Interoperability features
- Standard clinical templates
- Everything in EHR Only, plus:
- Full Practice Management
- Medical Billing features
- Scheduling and Registration
- Referral Management
Open Dental Pricing
- Full software access
- Unlimited technical support
- Software updates
- Initial setup assistance
- Conversion support available
- Everything in initial tier, plus:
- Ongoing phone support
- Update downloads
- Bug fixes
- Access to e-services
Pros & Cons
eClinicalWorks
Pros
- Extensive customization options for different medical specialties
- Strong interoperability for sharing records with external providers
- Comprehensive patient portal improves communication and engagement
- Reliable cloud-based access from mobile devices and tablets
Cons
- Significant learning curve due to deep feature set
- Customer support response times can be inconsistent
- Initial setup and implementation requires substantial time
Open Dental
Pros
- Unmatched customization options for clinical workflows
- Direct access to your own database
- Affordable flat-rate pricing for the entire office
- Highly responsive and knowledgeable technical support
Cons
- Initial setup requires a steeper learning curve
- Interface looks dated compared to modern web apps
- Requires manual server management for on-premise installs