FaceFirst provides you with a powerful facial recognition platform designed to stop crime before it happens. By integrating with your existing surveillance cameras, the software identifies known offenders, such as shoplifters or barred individuals, the moment they enter your premises. You receive instant mobile or desktop alerts, allowing your security team to intervene proactively rather than reacting after a loss has occurred.
Beyond loss prevention, you can use the platform to enhance safety in hospitals, airports, and stadiums by identifying potential threats in real-time. The system also helps you recognize loyal customers to provide personalized service. It is built with a focus on privacy and compliance, ensuring you can manage identity data responsibly while protecting your physical assets and personnel.
Screenshots & Interface
Key Features
Stop reacting to security incidents and start preventing them. FaceFirst gives you the tools to identify individuals of interest instantly, helping you maintain a safe environment for your staff and customers.
Real-Time Alerts
Receive instant notifications on your mobile device or desktop the moment a known offender enters your property.
Custom Watchlists
Create and manage your own databases of barred individuals, known shoplifters, or VIP guests for tailored security responses.
Digital Evidence Folders
Organize and store high-quality images and video clips of incidents to simplify your reporting and legal documentation.
Privacy Management
Configure data retention and privacy settings to ensure your security operations align with local regulations and ethical standards.
Multi-Site Sync
Share watchlist data across all your locations instantly so your entire organization stays protected against repeat offenders.
Forensic Search
Search through historical video footage quickly using facial data to identify suspects from past incidents or investigations.
Integrations
Milestone Systems
Genetec
Avigilon
Axis Communications
Blue Iris
Digital Watchdog
Pricing Plans
FaceFirst uses a custom pricing model tailored to your specific security needs and infrastructure. Because the software scales based on the number of cameras and locations you manage, you'll need to contact their sales team for a personalized quote. This ensures you only pay for the coverage and features your organization actually requires.
Pros & Cons
Based on documented use cases and security industry feedback, here is what you should consider when evaluating FaceFirst for your organization:
Pros
Highly accurate identification even in crowded retail environments
Instant mobile alerts enable proactive security intervention
Integrates easily with most existing IP camera systems
Reduces retail shrink and improves employee safety effectively
Cons
Requires significant initial investment for enterprise-wide deployment
Demands consistent internet bandwidth for real-time cloud processing
Navigating local biometric privacy laws requires careful configuration
Who Should Use FaceFirst?
Ideal for large-scale retailers, hospitals, and transportation hubs that need to prevent theft and manage public safety through automated identity intelligence.
Best for Company Sizes
mid-market
enterprise
Popular Industries
retail
healthcare
transportation
Our Verdict
FaceFirst is a top-tier choice if you are managing high-traffic environments where theft or safety threats are a constant concern. It transforms your passive surveillance cameras into a proactive defense system, giving your security team a significant head start on potential incidents.
While the custom pricing and regulatory considerations mean it requires a serious commitment, the reduction in retail shrink and improved safety often provide a clear return on investment. Consider this platform if you need enterprise-grade facial recognition that prioritizes speed and actionable intelligence.
Ready to Try FaceFirst?
Start your 0-day free trial today—no credit card required. See why over 0 teams trust FaceFirst