Alchemer
Alchemer is a flexible online survey and customer feedback platform that helps you collect, analyze, and act on data to improve customer experiences and business decisions across your entire organization.
Fillout
Fillout is a powerful online form builder that lets you create highly customizable forms, surveys, and quizzes while connecting your data directly to your favorite databases and business tools.
Quick Comparison
| Feature | Alchemer | Fillout |
|---|---|---|
| Website | alchemer.com | fillout.com |
| Pricing Model | Subscription | Freemium |
| Starting Price | $27/month | Free |
| FREE Trial | ✓ 0 days free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✓ Has free plan |
| Product Demo | ✓ Request demo here | ✘ No product demo |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2006 | 2022 |
| Headquarters | Louisville, USA | San Francisco, USA |
Overview
Alchemer
Alchemer provides you with a highly flexible platform to gather and act on feedback from customers and employees. Unlike basic survey tools, it allows you to build complex workflows that trigger actions based on the responses you receive. You can automate follow-up emails, create support tickets, or sync data directly to your CRM, ensuring that feedback doesn't just sit in a spreadsheet but actually drives business change.
You can use the platform for everything from simple polls to sophisticated market research and enterprise-wide voice-of-the-customer programs. It is designed for teams that need more control over their data and logic than entry-level tools provide, but without the extreme complexity of high-end enterprise systems. Whether you are in marketing, HR, or operations, you can design custom surveys that match your brand and integrate with your existing tech stack.
Fillout
Fillout is a flexible form builder designed to help you create professional forms that integrate deeply with your existing data. Unlike basic form tools, you can pull information directly from your database to pre-fill fields or update records in real-time. You can build everything from simple contact forms to complex multi-page portals and payment checkouts using a simple drag-and-drop interface.
The platform is built for teams who need more than just a data collection tool. You can add advanced logic, accept payments, and even allow users to log back in to edit their previous submissions. Whether you are a solo founder or part of a large operations team, you can automate your entire data entry workflow without writing a single line of code.
Overview
Alchemer Features
- Advanced Survey Logic Create personalized paths for respondents using skip logic, piping, and branching to ensure you only ask relevant questions.
- Custom Branding Take full control of your survey design with custom CSS and HTML to ensure every interaction matches your brand identity.
- Automated Workflows Trigger immediate actions like sending emails or updating Salesforce records based on specific answers your customers provide.
- Real-time Reporting Build custom dashboards and automated reports to share insights with your team the moment data comes in.
- Multi-channel Distribution Reach your audience wherever they are by sending surveys via email, web links, social media, or SMS.
- Offline Data Collection Gather responses in the field without an internet connection using the mobile app and sync data later.
Fillout Features
- Advanced Logic. Show or hide questions based on previous answers so you can create a personalized experience for every respondent.
- Native Integrations. Connect your forms directly to Airtable, Notion, and Salesforce to sync your data automatically without using third-party connectors.
- Multi-page Forms. Break long surveys into manageable steps with progress bars to keep your users engaged and improve completion rates.
- Payment Collection. Accept secure payments through Stripe directly within your forms to sell products, collect donations, or book paid appointments.
- User Accounts. Allow your users to sign up and log in so they can save their progress or update their information later.
- Custom Branding. Match your forms to your brand identity by customizing colors, fonts, and themes to create a professional look.
Pricing Comparison
Alchemer Pricing
- Unlimited surveys and questions
- Standard question types
- Basic reporting and exports
- Email support
- Data encryption
- Everything in Collaborator, plus:
- Advanced skip logic and piping
- Customizable survey themes
- Raw data exports (CSV/Excel)
- SPSS and PDF exports
- Quiz functionality
Fillout Pricing
- Unlimited forms
- 1,000 responses per month
- Unlimited questions
- Core integrations
- Accept payments (fee applies)
- Everything in Free, plus:
- 2,000 responses per month
- Remove Fillout branding
- Custom thank you pages
- File uploads up to 10MB
- Priority email support
Pros & Cons
Alchemer
Pros
- Extremely flexible logic and branching capabilities
- Highly customizable design and branding options
- Responsive and helpful customer support team
- Deep integration with Salesforce and other CRMs
- Easier to use than high-end enterprise competitors
Cons
- Significant price jump between pricing tiers
- Interface can feel dated compared to newer tools
- Steep learning curve for advanced workflow features
Fillout
Pros
- Extremely deep integrations with Airtable and Notion
- Generous free tier with high response limits
- Highly intuitive drag-and-drop builder interface
- Powerful conditional logic for complex workflows
- Fast product updates and responsive support team
Cons
- Learning curve for very advanced logic features
- Limited native reporting compared to dedicated analytics tools
- Some advanced styling requires a paid plan