First Due
First Due is a comprehensive emergency response software providing fire and EMS agencies with integrated tools for dispatch, pre-planning, inspections, and incident reporting to improve community safety.
IntelliShift
IntelliShift is a unified fleet management platform that connects your vehicles, assets, and people through real-time data and AI-driven insights to improve safety and operational efficiency.
Quick Comparison
| Feature | First Due | IntelliShift |
|---|---|---|
| Website | firstdue.com | intellishift.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2002 |
| Headquarters | Garden City, USA | Commack, USA |
Overview
First Due
First Due provides you with a unified suite of tools designed specifically for fire and EMS agencies. Instead of juggling disconnected systems, you can manage everything from pre-incident planning and mobile response to fire prevention and asset tracking in one place. You get instant access to critical building data, occupant information, and hydrant locations the moment a call comes in, ensuring your crew arrives prepared for any scenario.
You can also streamline your administrative workflows by digitizing inspections, permits, and NFIRS reporting. The platform helps you track your entire fleet's maintenance and inventory levels automatically. Whether you are a small volunteer department or a large metropolitan agency, you can configure the modular system to match your specific operational needs and local requirements.
IntelliShift
IntelliShift provides a unified platform to manage your entire fleet operations in one place. You can move away from siloed data by connecting vehicle telematics, AI video safety, and maintenance workflows into a single dashboard. This visibility allows you to monitor driver behavior, track high-value assets, and automate your maintenance schedules to prevent costly downtime.
The platform is designed for mid-market and enterprise companies with complex mobile workforces, particularly in construction, utilities, and field services. You can use the software to reduce fuel costs, improve insurance outcomes through better safety scores, and ensure your team stays compliant with ELD and inspection regulations. It focuses on turning raw data into actionable steps for your fleet managers.
Overview
First Due Features
- Pre-Incident Planning Access detailed building layouts, hazardous material locations, and utility shut-offs instantly on your mobile device during an active response.
- Mobile Response & Routing Navigate to incidents faster with real-time traffic data and see the exact location of responding units and nearby hydrants.
- Fire Prevention & Inspections Conduct digital inspections in the field and automatically sync findings with your records to ensure local code compliance.
- Incident Reporting Complete NFIRS and ePCR reports quickly with pre-filled data from dispatch to reduce your team's administrative burden.
- Asset & Fleet Management Track vehicle maintenance schedules and equipment inventory levels to ensure your gear is always ready for the next call.
- Community Connect Allow residents to share critical information about their households, such as disability access or pet locations, directly with your agency.
IntelliShift Features
- AI Video Safety. Protect your drivers and reduce liability with dash cams that detect distracted driving and provide real-time in-cab alerts.
- Asset Tracking. Monitor the location and utilization of your heavy equipment and powered assets to ensure nothing sits idle on job sites.
- Maintenance Automation. Schedule service based on actual engine hours or mileage and manage work orders to keep your fleet in peak condition.
- Fuel Management. Track fuel spend and identify inefficiencies or unauthorized usage by integrating your fuel card data directly into the platform.
- Digital Inspections. Eliminate paperwork by having your drivers complete pre- and post-trip inspections via a mobile app for instant compliance reporting.
- Route Optimization. Plan the most efficient paths for your drivers to reduce mileage, save on fuel, and hit your delivery windows consistently.
Pricing Comparison
First Due Pricing
IntelliShift Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple legacy systems into one modern interface
- Provides exceptional situational awareness during active emergency calls
- Highly customizable modules fit specific agency workflows
- Excellent mobile performance on tablets and smartphones
- Simplifies complex state and federal reporting requirements
Cons
- Initial data migration from old systems takes time
- Requires consistent internet connectivity for real-time updates
- Extensive feature set requires dedicated staff training
IntelliShift
Pros
- Unified view of both vehicles and heavy equipment
- Highly customizable dashboards for different user roles
- Excellent customer success and implementation support
- Reliable AI camera alerts for driver coaching
Cons
- Initial setup requires significant time investment
- Mobile app interface can feel slightly dated
- Custom reporting has a steeper learning curve