First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
Fleetio
Fleetio is a centralized fleet management software that helps you track vehicle maintenance, fuel consumption, and driver assignments to reduce downtime and lower your total cost of ownership.
Quick Comparison
| Feature | First Due | Fleetio |
|---|---|---|
| Website | firstdue.com | fleetio.com |
| Pricing Model | Custom | Subscription |
| Starting Price | Custom Pricing | $4/month |
| FREE Trial | ✘ No free trial | ✓ 14 days free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2012 |
| Headquarters | Garden City, USA | Birmingham, USA |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
Fleetio
Fleetio is a modern fleet management platform designed to help you oversee your entire vehicle lifecycle from a single dashboard. Instead of relying on scattered spreadsheets or paper logs, you can centralize data for vehicles, equipment, and drivers. You can track maintenance schedules, monitor fuel efficiency, and manage parts inventory across multiple locations without the administrative headache.
The platform is built for teams of all sizes, from small local service businesses to large enterprise fleets with thousands of assets. It solves the problem of unexpected downtime by providing automated service reminders and instant access to digital inspection reports. By using the mobile app, your drivers can report issues in real-time, allowing you to approve repair orders and get vehicles back on the road faster.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
Fleetio Features
- Maintenance Provider Network. Connect with over 100,000 shops to automate repair approvals and consolidate all your maintenance billing into one monthly invoice.
- Mobile Inspections. Create custom digital inspection forms that your drivers can complete on their phones to catch mechanical issues instantly.
- Fuel Management. Integrate your fuel cards to automatically track transactions, monitor MPG, and identify potential fuel theft or inefficient vehicles.
- Service Reminders. Set up automated alerts based on odometer readings or calendar intervals so you never miss an oil change or inspection.
- Parts & Inventory. Track your internal parts stock across multiple locations and receive notifications when it is time to reorder critical supplies.
- Issue Management. Report vehicle problems immediately via the mobile app and track them through to resolution with detailed service history logs.
- Asset Lifecycle Tracking. Monitor the total cost of ownership for every vehicle to determine the optimal time for replacement or resale.
- Work Order Automation. Generate internal work orders, track technician labor hours, and manage shop productivity from a centralized digital workspace.
Pricing Comparison
First Due Pricing
Fleetio Pricing
- Vehicle & equipment tracking
- Mobile app access
- Maintenance logs
- Fuel tracking & integrations
- Service reminders
- Standard reporting
- Everything in Starter, plus:
- Work orders
- Purchase orders
- Parts & inventory management
- Maintenance Provider Network
- Custom fields
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
Fleetio
Pros
- User-friendly mobile app for drivers
- Excellent automated maintenance reminders
- Seamless integration with major fuel cards
- Comprehensive reporting on cost per mile
- Centralized billing for third-party repairs
Cons
- Initial data upload can be time-consuming
- Inventory management has a learning curve
- Advanced features require higher-tier plans