First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
IntelliShift
IntelliShift is a unified fleet management platform that connects your vehicles, assets, and people through real-time data and AI-driven insights to improve safety and operational efficiency.
Quick Comparison
| Feature | First Due | IntelliShift |
|---|---|---|
| Website | firstdue.com | intellishift.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2002 |
| Headquarters | Garden City, USA | Commack, USA |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
IntelliShift
IntelliShift provides a unified platform to manage your entire fleet operations in one place. You can move away from siloed data by connecting vehicle telematics, AI video safety, and maintenance workflows into a single dashboard. This visibility allows you to monitor driver behavior, track high-value assets, and automate your maintenance schedules to prevent costly downtime.
The platform is designed for mid-market and enterprise companies with complex mobile workforces, particularly in construction, utilities, and field services. You can use the software to reduce fuel costs, improve insurance outcomes through better safety scores, and ensure your team stays compliant with ELD and inspection regulations. It focuses on turning raw data into actionable steps for your fleet managers.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
IntelliShift Features
- AI Video Safety. Protect your drivers and reduce liability with dash cams that detect distracted driving and provide real-time in-cab alerts.
- Asset Tracking. Monitor the location and utilization of your heavy equipment and powered assets to ensure nothing sits idle on job sites.
- Maintenance Automation. Schedule service based on actual engine hours or mileage and manage work orders to keep your fleet in peak condition.
- Fuel Management. Track fuel spend and identify inefficiencies or unauthorized usage by integrating your fuel card data directly into the platform.
- Digital Inspections. Eliminate paperwork by having your drivers complete pre- and post-trip inspections via a mobile app for instant compliance reporting.
- Route Optimization. Plan the most efficient paths for your drivers to reduce mileage, save on fuel, and hit your delivery windows consistently.
Pricing Comparison
First Due Pricing
IntelliShift Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
IntelliShift
Pros
- Unified view of both vehicles and heavy equipment
- Highly customizable dashboards for different user roles
- Excellent customer success and implementation support
- Reliable AI camera alerts for driver coaching
Cons
- Initial setup requires significant time investment
- Mobile app interface can feel slightly dated
- Custom reporting has a steeper learning curve