First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
Onde
Onde provides an all-in-one white-label ride-hailing platform that helps you launch, manage, and scale your own taxi or delivery business with branded apps and automated dispatch systems.
Quick Comparison
| Feature | First Due | Onde |
|---|---|---|
| Website | firstdue.com | onde.app |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2011 |
| Headquarters | Garden City, USA | London, UK |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
Onde
Onde is a comprehensive technology suite designed to help you build and operate a modern ride-hailing or delivery service. Instead of developing complex infrastructure from scratch, you get a complete ecosystem including branded passenger apps, dedicated driver tools, and a powerful operator dispatch console. You can manage your entire fleet in real-time, set custom pricing zones, and automate order assignments to ensure maximum efficiency for your drivers.
The platform solves the technical hurdles of entering the on-demand economy by providing pre-built, high-performance applications that you can customize with your own branding. Whether you are starting a local taxi company or expanding a courier service, Onde gives you the data-driven insights and automated tools needed to compete with global giants while maintaining full control over your local business operations.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
Onde Features
- White-Label Apps. Launch your service with fully branded passenger and driver apps that reflect your unique business identity and local presence.
- Intelligent Dispatch. Automate your order distribution with smart algorithms that match the nearest available drivers to passengers, reducing wait times significantly.
- Real-Time Tracking. Monitor your entire fleet on a live map so you can oversee active trips and manage driver availability instantly.
- Dynamic Pricing. Set your own rates, create custom geographical zones, and apply surge pricing during peak hours to maximize your company revenue.
- In-App Payments. Offer your customers a frictionless experience by accepting credit cards, digital wallets, and cash payments directly through the secure app.
- Advanced Analytics. Access detailed reports on completed trips, driver performance, and total earnings to make informed, data-driven decisions for your business.
Pricing Comparison
First Due Pricing
Onde Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
Onde
Pros
- Fast deployment of branded apps for quick market entry
- Stable and reliable GPS tracking for drivers and passengers
- Intuitive dispatch console that simplifies complex fleet management
- Regular technical updates and feature improvements from the developer
- Supports multiple languages for localized international operations
Cons
- Initial setup costs can be high for small startups
- Custom feature requests may take time to implement
- Dependence on stable internet for real-time dispatching accuracy