First Due
First Due provides a unified cloud-based platform for fire and EMS agencies to manage records, dispatch, prevention, and response operations within a single integrated software solution.
Operative IQ
Operative IQ provides an integrated operations management platform designed to streamline inventory tracking, fleet maintenance, and asset management for first responders and healthcare organizations.
Quick Comparison
| Feature | First Due | Operative IQ |
|---|---|---|
| Website | firstdue.com | operativeiq.com |
| Pricing Model | Custom | Custom |
| Starting Price | Custom Pricing | Custom Pricing |
| FREE Trial | ✘ No free trial | ✘ No free trial |
| Free Plan | ✘ No free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2016 | 2007 |
| Headquarters | Garden City, USA | Marietta, USA |
Overview
First Due
First Due provides a comprehensive suite of tools designed specifically for fire and EMS agencies to manage their entire operation in one place. You can move away from disconnected legacy systems and handle everything from pre-incident planning and mobile dispatch to fire prevention and electronic patient care reporting (ePCR). The platform ensures your crew has critical information at their fingertips before they even arrive on the scene.
You can streamline your administrative tasks with automated reporting, asset management, and personnel scheduling modules. By centralizing your data, you reduce manual entry and ensure that every department member—from the fire chief to the field medic—stays informed and coordinated. It is built to support agencies of all sizes, helping you improve response times and community safety through better data accessibility.
Operative IQ
Operative IQ is a comprehensive operations management platform built specifically for the demanding needs of EMS, fire departments, law enforcement, and healthcare agencies. You can move away from manual spreadsheets and paper logs by centralizing your supply chain, vehicle maintenance, and equipment tracking into a single, automated system. The software ensures your team always has the right supplies on hand while maintaining full compliance with rigorous medical and safety standards.
You can manage your entire lifecycle of assets, from initial procurement to final retirement, while gaining real-time visibility into station stock levels and narcotics tracking. By automating service alerts and inspection checklists, you reduce vehicle downtime and ensure your fleet remains response-ready at all times. The platform helps you eliminate waste, prevent stockouts, and provide your frontline staff with the tools they need to focus on saving lives rather than managing paperwork.
Overview
First Due Features
- Pre-Incident Planning Access detailed building data, floor plans, and hazardous material locations instantly on your mobile device during an active response.
- Mobile Dispatch & Routing Receive real-time alerts and turn-by-turn navigation to incidents while viewing the location of other responding units on a live map.
- Fire Prevention & Inspections Complete fire inspections in the field using customizable checklists and automatically sync results with your occupancy records.
- Electronic Patient Care (ePCR) Document medical calls quickly with an NEMSIS-compliant interface that works offline and integrates directly with your billing workflows.
- Asset & Fleet Management Track vehicle maintenance schedules, equipment checks, and inventory levels to ensure your gear is always ready for service.
- Personnel & Scheduling Manage crew rotations, track certifications, and handle shift trades through a centralized portal accessible to all department members.
Operative IQ Features
- Inventory Management. Track your medical supplies and office inventory in real-time across multiple stations and vehicles to prevent critical stockouts.
- Narcotics Tracking. Maintain a secure, digital chain of custody for controlled substances with biometric signatures and automated usage logs.
- Fleet Maintenance. Schedule preventive maintenance and track repair costs to keep your emergency vehicles in peak operating condition.
- Asset Management. Monitor the location and service history of expensive equipment like monitors and power-cots throughout their entire lifespan.
- Checklist Automation. Replace paper forms with digital rig checks and station inspections that sync instantly to your central database.
- Purchasing & Receiving. Streamline your procurement process by generating purchase orders and verifying deliveries directly within the system.
Pricing Comparison
First Due Pricing
Operative IQ Pricing
Pros & Cons
First Due
Pros
- Consolidates multiple disconnected legacy systems into one
- Excellent mobile access for responders in the field
- Highly customizable forms for inspections and reports
- Real-time data syncing improves situational awareness
- Modern interface is easier to learn than older software
Cons
- Initial data migration from old systems takes time
- Extensive feature set requires thorough staff training
- Customization options can be overwhelming during setup
Operative IQ
Pros
- Significantly reduces time spent on manual inventory counts
- Excellent accountability for high-value narcotics and equipment
- Automated alerts prevent vehicle maintenance tasks from slipping
- User-friendly interface for field crews during rig checks
Cons
- Initial system configuration requires significant time investment
- Reporting tools have a slight learning curve for beginners
- Mobile app performance depends heavily on internet connectivity