xMatters
Business Continuity Management Software
xMatters helps you maintain service availability by automating the manual steps required to resolve technical incidents. When a system failure occurs,
Fusion Framework System is a cloud-based risk management software that helps you build organizational resilience by connecting business continuity, IT disaster recovery, and third-party risk management in one place.
Fusion Framework System helps you move beyond static spreadsheets to build a resilient, data-driven organization. You can map your entire business ecosystem, identifying how people, processes, and technology depend on one another to deliver critical services. By centralizing your data on the Salesforce platform, you gain a single source of truth that allows you to visualize risks before they become disruptions.
You can automate complex workflows for business continuity planning, disaster recovery, and regulatory compliance. The platform is designed for mid-to-large enterprises that need to manage sophisticated risk landscapes and third-party relationships. It provides the flexibility to scale your programs as your requirements evolve, ensuring you can protect your reputation and maintain operations during any crisis.
Stop managing risk in silos and start seeing the big picture. Fusion Framework System provides the tools you need to connect your data and automate your resilience programs with these core capabilities:
Map your critical business processes to see exactly how your people, vendors, and IT assets support your most important services.
Streamline your Business Impact Analysis with automated workflows that gather data from across your organization to identify recovery priorities.
Monitor your entire supply chain and assess vendor risks to ensure your external partners don't become your weakest link.
Coordinate your response during active disruptions with real-time communication tools and mobile-ready action plans for your entire team.
Run digital simulations of potential disruptions to test your response strategies and identify gaps in your plans before they matter.
Generate audit-ready reports automatically to prove compliance with global standards like ISO 22301 and various financial regulations.
Fusion Framework System uses a custom pricing model tailored to your organization's specific scale and complexity. Because the platform is highly configurable and built on Salesforce, you'll need to speak with their team for a quote. This ensures you only pay for the modules and user seats your resilience program actually requires.
Based on feedback from risk professionals and business continuity managers, here is what you should consider when evaluating this platform for your organization:
Perfect for mid-market and enterprise organizations in highly regulated industries like finance and healthcare that need to manage complex operational resilience.
Fusion Framework System is a top-tier choice if you need a comprehensive, interconnected view of organizational risk. Its greatest strength lies in its ability to map dependencies, allowing you to see exactly how a single failure might ripple through your entire business.
While the platform requires a serious commitment to implement and master, the resulting insights are invaluable for large-scale resilience. You should consider this if you have outgrown basic planning tools and need a sophisticated system that scales with your enterprise requirements.
Comparing options? Here are some popular alternatives to Fusion Framework System:
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Continuity2 (C2) provides a centralized platform to manage your entire business continuity lifecycle. You can move away from static spreadsheets and m
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