Userback
Customer Feedback Software
Userback is a visual feedback platform designed to bridge the gap between your users, developers, and product teams. Instead of deciphering vague bug
GatherUp is a customer experience and online review management platform that helps you automate feedback collection, monitor online reviews, and showcase customer testimonials to build brand trust.
GatherUp helps you take control of your brand's online reputation by automating the way you collect and manage customer feedback. Instead of chasing down reviews manually, you can set up automated requests via email or text to reach customers right after their experience. This allows you to catch unhappy customers privately before they post online while encouraging your fans to share their positive stories on sites like Google and Facebook.
You can monitor reviews from over 30 different platforms in a single dashboard, saving you from constant manual checking. The platform also lets you display your best reviews directly on your website with automated widgets, turning your happy customers into a powerful sales tool. It is designed for businesses of all sizes, from local shops to large agencies managing hundreds of client locations.
Stop leaving your online reputation to chance. GatherUp provides you with a structured system to request, manage, and promote your customer stories across the web. Here is how you can start winning more business through better social proof:
Send personalized feedback requests via email or SMS automatically to ensure you never miss an opportunity to hear from a customer.
Track your ratings across 30+ review sites in one central dashboard so you can respond to feedback the moment it appears.
Display your best customer testimonials on your website automatically to build immediate trust with new visitors and improve SEO.
Gather direct ratings and net promoter scores to understand customer sentiment privately before they head to public review sites.
Turn your best reviews into branded social media posts with just a few clicks to highlight your success on Instagram and Facebook.
Use text and sentiment analysis to identify common themes in your reviews and discover exactly what your customers love or dislike.
GatherUp offers straightforward pricing based on the number of locations you manage. While there is no forever-free plan, you can explore the platform with a 14-day free trial to see how it impacts your review volume. Paid plans start at $99 per month for a single location, providing full access to core automation and monitoring tools.
Based on feedback from marketing professionals and business owners, here is what you should consider before integrating GatherUp into your workflow:
Perfect for local businesses and marketing agencies who need to automate review generation and reputation management across multiple locations or clients.
GatherUp is a top-tier choice if you are serious about scaling your online reputation and need a reliable way to generate consistent reviews. The 14-day trial gives you enough time to see the automation in action, and the platform's ability to pull reviews from dozens of sites into one place is a massive time-saver.
While the $99 starting price might feel steep for a single-person operation, the SEO benefits and increased trust from displayed reviews often provide a clear return on investment. Highly recommended for multi-location brands and agencies who want professional-grade feedback tools without the complexity of enterprise-only platforms.
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