AfterShip
AfterShip is a comprehensive post-purchase platform providing automated shipment tracking, branded tracking pages, and proactive delivery notifications to improve your customer experience and drive repeat sales for e-commerce businesses.
Flowbox
Flowbox is a visual marketing platform that helps you collect, manage, and publish user-generated content from social media to increase engagement and boost conversion rates across your e-commerce store.
Quick Comparison
| Feature | AfterShip | Flowbox |
|---|---|---|
| Website | aftership.com | getflowbox.com |
| Pricing Model | Freemium | Custom |
| Starting Price | Free | Custom Pricing |
| FREE Trial | ✓ 7 days free trial | ✘ No free trial |
| Free Plan | ✓ Has free plan | ✘ No free plan |
| Product Demo | ✓ Request demo here | ✓ Request demo here |
| Deployment | ||
| Integrations | ||
| Target Users | ||
| Target Industries | ||
| Customer Count | 0 | 0 |
| Founded Year | 2012 | 2016 |
| Headquarters | Hong Kong, China | Stockholm, Sweden |
Overview
AfterShip
AfterShip is a post-purchase platform designed to help you take full control of your customer's journey after they click the buy button. Instead of leaving customers wondering where their packages are, you can provide real-time tracking updates across more than 1,100 carriers globally. You can build branded tracking pages that keep shoppers on your site rather than sending them to carrier portals, creating more opportunities for upselling and engagement.
The platform helps you reduce customer support inquiries by proactively sending delivery notifications via email, SMS, and WhatsApp. Whether you are a small boutique or a high-volume enterprise, you can use the centralized dashboard to monitor shipping performance and identify delays before they become problems. It integrates directly with major platforms like Shopify, Magento, and Salesforce to automate your entire fulfillment workflow.
Flowbox
Flowbox is a visual marketing platform designed to help you harness the power of user-generated content (UGC). You can automatically collect photos and videos from social media where your customers are already talking about your brand. By integrating this authentic content directly into your product pages and marketing emails, you create a more relatable shopping experience that builds trust with potential buyers.
The platform simplifies the rights management process, allowing you to request permission from creators with just a few clicks. You can then tag products in these customer photos, making them instantly shoppable. This bridge between social proof and your checkout page helps reduce bounce rates and increases your average order value by showing your products in real-world settings.
Overview
AfterShip Features
- Branded Tracking Pages Create custom tracking pages with your logo and colors to keep customers engaged with your brand during delivery.
- Multi-Carrier Tracking Track shipments across 1,100+ global carriers in one unified dashboard to simplify your logistics management.
- Automated Notifications Send proactive updates via email, SMS, and WhatsApp to keep your customers informed at every delivery milestone.
- AI-Powered EDD Provide accurate estimated delivery dates using AI to set clear expectations and build trust with your shoppers.
- Shipping Analytics Monitor carrier performance and delivery rates with detailed reports to optimize your shipping strategy and costs.
- Returns Management Set up a self-service returns portal that allows your customers to print labels and track return status easily.
Flowbox Features
- Automated Collection. Gather high-quality photos and videos from Instagram, Facebook, and Twitter using specific hashtags or brand mentions automatically.
- Shoppable UGC. Tag your products directly within customer photos so your visitors can move from inspiration to purchase instantly.
- Rights Management. Request and manage legal usage rights from social media creators through an automated workflow to ensure full compliance.
- Visual Reviews. Display authentic customer photos alongside traditional text reviews to provide social proof that drives higher conversion rates.
- Advanced Analytics. Track how your UGC galleries perform by monitoring clicks, conversions, and revenue generated from specific social images.
- Dynamic Display. Create beautiful, responsive galleries that match your brand's look and feel across desktop, mobile, and tablet devices.
Pricing Comparison
AfterShip Pricing
- Up to 50 shipments per month
- Branded tracking page
- Order lookup widget
- Email notifications
- Access to 1,100+ carriers
- Everything in Free, plus:
- Up to 100 shipments per month
- SMS and WhatsApp notifications
- AI-powered delivery estimates
- Basic analytics dashboard
- 24/7 email support
Flowbox Pricing
Pros & Cons
AfterShip
Pros
- Supports an extensive list of global and local carriers
- Branded tracking pages significantly reduce support tickets
- Easy integration with major e-commerce platforms like Shopify
- Automated notifications keep customers informed and happy
Cons
- Pricing can scale quickly as shipment volume increases
- Advanced customization requires higher-tier paid plans
- Occasional delays in carrier data synchronization
Flowbox
Pros
- Intuitive interface makes managing thousands of images simple
- Significantly increases time-on-site and engagement metrics
- Streamlined rights management saves hours of manual work
- Excellent customer support and dedicated account management
- Easy integration with major e-commerce platforms like Shopify
Cons
- Initial setup of custom CSS can be technical
- Pricing may be high for very small businesses
- Analytics dashboard can feel overwhelming for new users